外贸技巧与邮件实践内容

收到客户询盘时的回复： Dear sir,

We hereby acknowledge receipt your inquiry of XX,(products)and i just got the information from our production department,these standard is available for us.and the now pls check the quotation below:

The specification you required: The length: The diameter: The material ........

The price:XX usd /pes FOB(tian jin)

I hope this is the one in your favor,As a experienced company (ISO9001:2000)in the XX filed for more than 20 years.and we take the opportunity seriously to cooperate with you.if you h

标题：外贸催款必备邮件英语

催款是外贸业务的又一硬伤，跟大家分享怎么样给客户写催款邮件： 第一阶段 -- “友好的催付”

1.Please note that your account, as shown on the attached statement, is past due. Your prompt remittance will be appreciated.请注意附件中的账单时到期未付的款项。如能尽快汇款，将不胜感激。

2.This letter is sent to you as a reminder of your account with us. Our invoice of May 7, amounting to $50000 is now due for payment. We will be pleased to receive your check for this amount.此信是对您账目的提醒。我们5月7日的发票金额为50000美元，现已到期。如能尽快收到支票，我们将不胜感激。

3.If your check is already in the mail, you should disregard this

标题：外贸催款必备邮件英语

催款是外贸业务的又一硬伤，跟大家分享怎么样给客户写催款邮件： 第一阶段 -- “友好的催付”

1.Please note that your account, as shown on the attached statement, is past due. Your prompt remittance will be appreciated.请注意附件中的账单时到期未付的款项。如能尽快汇款，将不胜感激。

2.This letter is sent to you as a reminder of your account with us. Our invoice of May 7, amounting to $50000 is now due for payment. We will be pleased to receive your check for this amount.此信是对您账目的提醒。我们5月7日的发票金额为50000美元，现已到期。如能尽快收到支票，我们将不胜感激。

3.If your check is already in the mail, you should disregard this

外务业务全套英文邮件

外贸业务全套英文邮件

第一步

1. 向顾客推销商品

Dear Sir: May 1, 2001

Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from

all parts of the world. Reports from users confirm what we knew before it was put on the

market - that it is the best mountain bike available. Enclosed is our brochure.

Yours faithfully

2. 提出询价

Dear Sir: Jun.1, 2001

We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We a

常用英语

2011年01月21日 星期五 6:19 P.M.

I will take a holiday on 13 of Oct . Will back to office on 14 of Oct if you have any urgently matter please contact with my colleagues: please kindly cfm（confirm） the attached d/c note ---账单

FYI(FOR YOU Inference—）

Pls fill attached application with your stamp in order to arrange telex release. Kindly find our SI for SZAWL09093093, pls send us bl copy for checking asap.

Pls kindly find the attached BL darft ,pls cfm and return ,tks Enclosed si for subject shipment.tks!

Cfm ok, pls arrange

外务业务全套英文邮件

外贸业务全套英文邮件

第一步

1. 向顾客推销商品

Dear Sir: May 1, 2001

Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from

all parts of the world. Reports from users confirm what we knew before it was put on the

market - that it is the best mountain bike available. Enclosed is our brochure.

Yours faithfully

2. 提出询价

Dear Sir: Jun.1, 2001

We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and terms of sale. We a

很多sales朋友常常抱怨，开发信效果很差，100封里面好几十封退信，剩下的就是石沉大海，难得有一个老外回一句“No, thanks.”就可以让你激动半天。

其实大家有没有想过，这样的做法会严重挫伤自己的积极性。可以试想一下，当你一天坐在电脑面前12个小时，从google和各种黄页搜索到客人信息，一封一封开发信发出去，晚上满脸疲惫的回家，等第二天满怀希望上班的时候，邮箱里爆满各种各样的退信，你是什么感受？

我以前也是做业务的，当年大学毕业后从业务助理、跟单做起，后来做sales和sales manager，PA to director，一直到现在做buyer，中间换了几份工作，也经历过大部分朋友所经历的各种问题。我当时也有这么一段时间，没日没夜地发推销信，找新客人，无休止地报价，但效果甚微。后来跟很多不同的客人熟识了以后，私底下聊起才发现，当初的开发信写的是大大有问题的。很多老外也是做sales的，也会写开发信，为什么成交率比我们高很多？即使不说成交率，回复率也大大高过我们？

很多刚毕业的朋友们都是学国贸专业出来的，一般都学过外贸函电这门课，老师们反复教你们怎么写商务信函，怎么回询盘等等，其实这些教材几乎都

（一）、回复技巧 1.回复时间注意事项： 今天的今天一定要回

香港、台湾、韩国2个小时内回复 澳大利亚收到后马上回 欧洲下午三点前一定要回 美国下班前回

（根据各国的时差和工作习惯统计）

注：如果不能回复询盘一定要给客户一个回应，告诉他目前不能回的原因和什么时候能够给客户回

2.回复原则： 3C原则

Clearness(清楚) Concisenes(简洁) Courtesy（礼貌） 3.案例分析 第一回合

1）需要思考的问题：

专业度 professional (多了解自己的产品，在每一封邮件中体现您的专业度) 满足需求度 meet demands 体现诚意 show your sincereity 2）回复邮件注意点

规范的格式（paragraphy, capitalization,spelling ,grammer??.）

主题 Subject ——点睛之处（用之前客户给的主题/自己总结的主题如:公司+for哪几个产品） 问候语——礼节、呼应

有问必答——不能回答要给客户解释 重点突出，意思明确 落款——要有完整称呼 第二回合 询盘回复

专业报价——完整、针对性/报价谨慎、完整 专业图片——清晰、方便浏览和接收

向客户提要求——审慎，

个人

SOHO初体验

呵呵!今天就让大家跟我分享下初出茅庐第一单个人soho的经历吧!

3月30号从公司辞职，辞去跟单职务!理由:公司炒我!因为工作上的失误，公司炒我也属于正常现象。再则公司内部人员混杂，勾心斗角的气氛里，不愿与**为伍，到处与**为敌的我败下阵来!也罢!2000来块的工资我也腻了，离开公司就离开公司吧，虽然老总对我很好!只是有点不忍心那么好的老板，却被他的员工这样的宰吃回扣!陈总!保重!

4月1号 愚人节快乐!是啊，出来了?再找工作吗?不了!出来创业吧!跑跑库存，毕竟从前有跑过段时间，懂的行情变化，又懂得些信息!不过精神状态有点颓废!不知为什么!晚上给老总一个电话，相辞吧!没有太多的语言，只有感激老总，毕竟从老总身上学到很多很宝贵的东西!跟着他没错!错在?

不去考虑了!出来了!就出来咯!

4月2号去xm拜访朋友咯，没见面的，外贸公司!实地考察了一番!参观了他们的样品室，懂的了他们大概的风格! 又一天过去了!

4月3号跟我保持联系的这个朋友，把求购意向发给了我。好吧跑一趟厂里吧!

样品在手了，怎么办!肯定要先拍照，找了好几个朋友都没能借到!

还是买个吧，毕竟长期要用的!三星i5黑色纪念版，看中了，原本拮据的我，该如何跟爸妈开口啊，爸妈已经对我不

外贸邮件范文

外贸业务全套英文邮件范文（转） 交易的第一步

1. 向顾客推销商品 Dear Sir: May 1, 2001

Inquiries regarding our new product, the Deer Mountain Bike, have been coming in from all parts of the world. Reports from users confirm what we knew before it was put on the market - that it is the best mountain bike available. Enclosed is our brochure. Yours faithfully 2. 提出询价

Dear Sir: Jun.1, 2001

We received your promotional letter and brochure today. We believe that your would do well here in the U.S.A. Kindly send us further details of your prices and ter