索赔函电写作范文英文

国际贸易中,因对方失误造成己方损失,该如何用商务英语函电向对方索赔呢,这里列举几个关于索赔的商务英语函电范文,掌握索赔商务英语。

1.天然产品，客户收到货，说颜色不能接受怎么办 Dear {收件人

},

Thank you very much for your feedback.

I immediately send the picture to our production manager, and we hold a meeting on this. He told me, the two colour of the stone are actually same slab, not from two slab. Natural stone has inborn colour variation, so it cannot be the same like ceramic, each one is the same. Actually that is the main reason why people love stone, no two are the same.

Meantime, it is more reasonable to repla

第十一章 Claims索赔 第一节 Claims Letters索赔信

一、The Steps of Writing Claim Letters索赔信的写作步骤

虽然没人愿意，但是有些情况时有发生，如卖方发错了货物，买方不满意货物的质量，卖方迟交货物，货物受损或者卖方价格过高等等。在出现这些情况时，买方通常会为了挽回损失而向卖方提出索赔。

赔偿内容可以有如下几个方面： （1）请求赔偿损失。

（2）请求补运。货物短少或短交时，可请求补运。

（3）请求调换。货物的品质不符或规格不符，可请求调换。 （4）请求修理。机器发生故障或损坏时，可要求修理。

（5）请求减价或折让。如交货延迟、品质不佳，皆可要求减价或贬值折让。 （6）拒收货物请求退还货款，并赔偿损失。 通常写作索赔信可以遵循下列格式：

1〃详尽陈述事实，说明出了什么问题。在这部分里应给出具体的日期、货物的

品名、和数量、合同号及任何其他详尽的信息，以便对方进行查询；（Detailed information to explain the problem. This explanation should give dates, name and qua

目 录

1 案例内容介绍 ...................................................... 1

1.1卖方公司背景 ................................................. 1 1.2买方公司背景 ................................................. 1 1.3交易背景简介 ................................................. 2 2交易流程模拟写作 .................................................. 3

2.1 建立业务关系 ................................................ 3 2.2 询盘 ........................................................ 4 2.3 发盘 ........................................................ 5 2.4 还盘 .........

Module 4 Consequent Affairs 模块4 业务善后

Situation 16 Complaints and Claims 情景16 投诉和索赔

Situation 16 Complaints and Claims

Be familiar with the words and expressions used in complaints and claims

Be able to write letters of making complaints and claims for all kinds of reasons

Situation 16 Complaints and Claims

Contents Background Information Specimen Letters

Writing Tutorial Vocabulary Builder Sentence Menu Try Your Hand Test Yourself

Tips

Situation 16 Complaints and Claims

Background Information

In international trade, if one par

Insurance

保险

重点及要求

怎样定保险，保险险别用语及句型 1.insurance amount insurance agent

保（险）金额 保险代理人 insurance certificate insurance cover 保险凭证 保险 insurance policy insurance premium

保（险）单 保（险）费 air transportation insurance 航空运输保险 marine insurance 海运险

overland insurance 陆运保险

Ocean marine cargo war clauses 海洋运输货物战争险条款

ocean marine insurance clauses (wood-oil in bulk) 海洋运输（散装桐油)保险条款

Overla

1. transaction 交易 2. business scope

业务范围

3. Chamber of Commerce 商会 4. be in the market for 预购

5. 从事、经营 handle ,be engaged, trade in 6. acquaint sb. with sth. 使熟悉 7. enclose v. 附件

8. on the basis of equality, mutual benefit and exchange of needed goods 在平等互利 互通有无的基础上

9. through mutual efforts / by joint efforts 通过共同努力 10. for attention and reply 办理答复 11. 标题项下的货物 the captioned goods 12. be in a position to do sth. 能够做

13. terms of payment=payment terms 支付方式 14. details as per … 详细情况如下所示 15. 资信状况 financial position\\credi

篇一：索赔函

索 赔 函

XX有限公司：

您好！

贵我两司多年来的合作均秉承友好互利、互相理解和支持的原则，双方均以市场为导向、以货物质量为根本宗旨，并将严把质量关这一根本宗旨作为双方发展的动力，不断磨合不断进步，在此我司对贵司的大力支持表示万分感谢。为了确保我司与贵司业务的长期性发展，本着负责的态度，同时为了后期双方能更好、更愉快的合作，现我司将近期到国外的货物及国外销售市场总结的质量情况反馈至贵司，希望能够引起贵司的高度重视，对今后的货物质量有所改进，现将该批产品信息反馈给贵司：

我司于XX年XX月XX日向贵司下发9月份的订货单，分别订XX货物1300件，并在订单中要求贵司于9月10日前完成生产，贵司信守承诺，在我司规定的时间内完成生产并通知我司调货。随后，我司根据发运计划，将贵司生产完毕的货物全部调出上站。但，由于今年的物流运输一直处于不正常的状态，因此，我司在将所有货物准备完毕后，于10月中旬将车皮发往我司在国外的各个驻点。通常情况下，从货物发运开始直至到货，基本上需要一个至一个半月的时间，而此批货物的到货时间在12月份左右。到货抽检后，我司驻外人员集中向公司反映此批货物存在易断裂的质量问题。由于此批货物的问题反映较为集中，我司在12月20日将

外贸函电范文

CIF+L/C

1.出口商或进口商取得对方联系方式后发信函请求与对方建立业务关系，此处由出口商发信函请求建交（出口商要有一套建交函电模板，可参考外贸英语函电课本）

Introduction

Dear madam,

We knew your name and address from the website of http://www.77cn.com.cn and note with pleasure the items of your demand just fall within the scope of our business line. First of all, we avail ourselves of this opportunity to introduce our company in order to be acquainted with you.

Our firm is an exporter of various WOMEN'S CARDIGAN. We highly hope to establish business relations with your esteemed company on the bas

CIF+L/C

1.出口商或进口商取得对方联系方式后发信函请求与对方建立业务关系，此处由出口商发信函请求建交（出口商要有一套建交函电模板，可参考外贸英语函电课本）

Introduction

Dear madam,

We knew your name and address from the website of www.simtrade.net and note with pleasure the items of your demand just fall within the scope of our business line. First of all, we avail ourselves of this opportunity to introduce our company in order to be acquainted with you.

Our firm is an exporter of various WOMEN'S CARDIGAN. We highly hope to establish business relations with your esteemed company on the basis o

CIF+L/C

1.出口商或进口商取得对方联系方式后发信函请求与对方建立业务关系，此处由出口商发信函请求建交（出口商要有一套建交函电模板，可参考外贸英语函电课本）

Introduction

Dear madam,

We knew your name and address from the website of www.simtrade.net and note with pleasure the items of your demand just fall within the scope of our business line. First of all, we avail ourselves of this opportunity to introduce our company in order to be acquainted with you.

Our firm is an exporter of various WOMEN'S CARDIGAN. We highly hope to establish business relations with your esteemed company on the basis o