管理思想史考试大纲

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out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do \ng, send and read faster approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical rsults. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the people's livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. Third is to solvethe problem. The purpose of supervision, to resolve the problem. To adhere to and further improve the河北省高等教育自学考试课程考试大纲

课程名称:管理思想史 课程代码:06088

第一部分 课程性质与学习目的

一、课程性质与特点

本课程是高等教育自学考试人力资源管理专业所开设的专业基础课之一。管理思想史是管理学的重要分支学科,它与管理科学和管理实践密切联系,是现代管理科学和管理实践发展的方法论的历史基础。本课程将对管理思想的背景、概念及其主要代表人物的学术贡献进行综合的考察,阐述管理思想从最初的起源、发展直至当代的演变过程。 二、课程设置的目的和要求

本课程旨在要求系统而全面了解有关管理学思想变化发展脉络,理解古典管理理论、科学管理理论、古典组织理论、行为科学理论、现代管理理论以及当代管理思想产生的历史背景与主要观点,理解东西方管理思想的互动与融合以及管理思想演变的总趋势。

通过本课程学习,使考生对西方历史上管理的基本思想、基本范畴有一个比较系统的了解和把握;提高考生对西方以往管理知识的鉴赏能力以及将西方管理思想、理论与当代中国管理实践相结合的能力。通过了解主体理论下各个组成部分的主要观点,为以后深入学习管理学的专业知识打下基础。 三、与本专业其它课程的关系

管理思想史体现着人力资源管理专业培养综合性人才的要求。本课程属专业基础课,知识体系具有相对独立性。它是管理学的先修课,同时它也为人力资源开发与管理、劳动关系与劳动法、薪酬管理等课程的学习奠定了基础。

第二部分 课程内容与考核要求

第一篇 早期的管理思想 第一章 管理思想的出现

一、学习目的与要求

通过本章学习,要了解早期社会的管理思想内容,特别是古代希腊、古代罗马的管理思想;理解专制主义和中世纪思想家的管理思想,尤其是城市的兴起和贸易发展对管理思想发展的影响;掌握文艺复兴运动和宗教改革对管理思想的影响。

二、考核知识点与考核要求

第一节 早期社会的管理思想

1.古代埃及的管理思想(次重点) 2.古代芭比伦王国的管理思想(一般) 3.古代希腊的管理思想(重点) 4.古代罗马的管理思想(重点) 5.宗教和管理思想(一般)

第二节 专制主义和中世纪的管理思想

1.社会实践所体现出的管理思想(次重点)

eelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number ofmessages, compress messages, reducing procedures, improve message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. o vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardization, modernization of security techniques as a means of dministration according to law and securityenforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology developmentout city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do \ng, send and read faster approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the people's livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. Third is to solvethe problem. The purpose of supervision, to resolve the problem. To adhere to and further improve the 2.中世纪思想家的管理思想(重点) 第三节 文艺复兴对管理思想发展的影响 1.文艺复兴运动(重点)

2.宗教改革(次重点)

3.文艺复兴对管理思想发展的影响(重点)

第二篇 古典管理理论

第二章 古典管理理论的历史背景和准备

一、学习目的与要求

通过本章学习,要求掌握古典管理理论产生的思想准备、产业准备、实践准备以及理论准备的内容;掌握科学管理理论(泰勒)、组织管理理论(法约尔)、行政集权组织理论(韦伯)的基本思想;了解工业革命后管理思想的延伸;理解科学管理理论产生的时代背景。

二、考核知识点与考核要求

第一节 资本主义精神和资产阶级革命——思想准备

1.资本主义精神的建立(次重点)

2.资产阶级革命为社会变迁做准备(一般) 第二节 英国的工业革命——产业准备

1.商业贸易为工业革命做贡献(不做要求) 2.工业革命的产生(重点)

第三节 工厂制度的产生及其对管理思想提出的客观要求——实践准备 1.工业革命的社会影响与工厂制度的产生(重点) 2.工业制度对管理所提出的客观要求(重点) 3.企业家问题的提出(一般)

第四节 古典管理思想的形成——理论准备

1.复式记账法的产生(次重点) 2.詹姆斯·斯图亚特(一般) 3.亚当·斯密(重点)

4.大卫·李嘉图(次重点) 第五节 科学管理实践的初步尝试 1.理查德·阿克赖特(次重点)

2.詹姆斯?小瓦特 (1796~1848)马修?鲁宾逊?博尔顿(1770~1842)(重点)

3.罗伯特?欧文(1771~1858)(重点) 第六节 工业革命后管理思想的延伸 1.经济学家的管理思想(重点) 2.克劳塞维茨(次重点) 3.安德鲁·尤尔(重点) 4.查尔斯·杜平(重点) 5.查尔斯·巴贝奇(重点) 6.威廉·杰文斯(重点)

第七节 科学管理理论产生的时代背景

1.科学技术革命与经济危机(重点) 2.美国的工业化进程(重点) 第八节 美国早期的科学管理思想

eelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of

messages, compress messages, reducing procedures, improve message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardization, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development2

out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do \ng, send and read faster approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the people's livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. Third is to solvethe problem. The purpose of supervision, to resolve the problem. To adhere to and further improve the1.丹尼尔·麦卡勒姆(重点) 2.亨利·普尔(重点) 3.亨利·汤(重点)

4.弗雷德里克·哈尔西(重点)

5.亨利?梅特卡夫(1847~1917)奥伯林?史密斯(1840~1926)(次重点)

第三章 科学管理理论的形成和发展

一、学习目的与要求

通过本章学习,要掌握泰勒对科学管理的探索;掌握科学管理的基本原理;了解泰勒同时代人对科学管理理论的贡献;理解科学管理理论的传播。

二、考核知识点与考核要求 第一节 泰勒对科学管理的探索 1.泰勒其人(一般)

2.泰勒面临的问题及其思考(次重点) 3.泰勒对科学管理的探索(重点) 第二节 科学管理原理

1.科学管理的基本假设前提(重点) 2.两个基本原理(重点) 3.3个基本出发点(重点)

4.科学管理的四项任务(重点) 5.科学管理内容(重点)

第三节 泰勒同时代人对科学管理理论的贡献

1.泰勒最忠实的“嫡系追随者”卡尔?乔治?巴思(1860~1939)(重点) 2.亨利?劳仑斯?甘特和他的甘特图(重点) 3.吉尔布雷思夫妇(一般) 4.哈林顿?埃默森(次重点) 5.莫里斯?库克(次重点) 6.亨利?福特(重点) 第四节 科学管理理论的传播 1.工业管理教育(重点)

2.亚力山大?哈密尔顿?丘奇(次重点) 3.奥利佛?谢尔顿(重点) 4.玛丽?派克?福莱特(重点)

5.科学管理管理理论发展的历史回顾(次重点)

第四章 古典组织理论的形成和发展

一、学习目的与要求

通过本章学习,要掌握法约尔的组织管理理论;理解马克斯·韦伯的行政集权组织理论;掌握古典管理理论的系统化内容;了解古典古典管理理论的演进图并能对古典管理思想作出理性评价。

二、考核知识点与考核要求 第一节 法约尔的组织管理理论

eelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of

messages, compress messages, reducing procedures, improve message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardization, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development3

out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do \ng, send and read faster approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the people's livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. Third is to solvethe problem. The purpose of supervision, to resolve the problem. To adhere to and further improve the 1.亨利·法约尔及其生涯(一般) 2.法约尔的管理思想(重点)

第二节 马克斯·韦伯的行政集权组织理论 1.马克斯?韦伯(一般)

2.韦伯的行政组织理论(重点) 第三节 古典管理理论的系统化

1.林德尔?福恩斯?厄威克(重点) 2.卢瑟?哈尔西?古利克(次重点) 3.古典管理理论的基本原则(重点) 古典管理理论总结

1.古典管理理论演进图(重点)

2.古典管理理论对管理思想的贡献(重点) 3.古典管理理论的缺点(重点)

4.古典管理理论的历史贡献(次重点)

第三篇 行为科学理论的产生和发展 第五章 行为科学理论发展的历史背景和准备

一、学习目的与要求

通过本章学习,要了解行为科学的提出;掌握行为科学的广义、狭义概念;理解行为科学产生的社会、经济、实践、理论背景;掌握管理思想发展的新方向。

二、考核知识点与考核要求

第一节 行为科学诞生的历史背景 1.行为科学的提出(重点)

2.行为科学产生的历史背景(次重点)

第二节 管理科学发展的新方向——行为心理的困惑 1.雨果?缪斯特伯格(一般) 2.亨利?丹尼森(重点)

第六章 行为科学的形成和发展

一、学习目的与要求

通过本章学习,要掌握梅奥与霍桑实验的内容及结论;了解行为科学的建立的过程;掌握个体行为研究的基本理论;理解群体行为研究的主要结论;掌握领导行为研究中的管理者品质理论和领导方式理论。

二、考核知识点与考核要求 第一节 梅奥与霍桑实验 1.历史背景(一般) 2.霍桑试验(重点) 第二节 行为科学的建立

1.霍桑试验的新发现(次重点) 2.人际关系学说的建立(次重点) 3.梅奥的“社会人”假说(重点) 4.行为科学的建立

eelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of

messages, compress messages, reducing procedures, improve message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardization, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development4

out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do \ng, send and read faster approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the people's livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. Third is to solvethe problem. The purpose of supervision, to resolve the problem. To adhere to and further improve the第三节 个体行为的研究

1.马斯洛的人类需求层次理论(次重点)

2.克莱顿?奥尔德弗的生存关系及发展理论(一般)

3.赫茨伯格的双因素理论(重点) 4.弗雷姆的期望理论(一般)

5.波特和劳勤的综合激励模型(重点) 6.麦克利兰的成就需要理论(次重点) 7.麦格雷戈的X-Y理论(重点)

8.埃德加?沙因的复杂人假设(重点) 第四节 群体行为的研究(不做要求) 第五节 领导行为的研究

1.领导者品质理论(重点) 2.领导方式理论(重点) 行为科学理论总结

1.行为科学理论演进图(重点)

2.行为科学理论对管理思想发展(次重点) 3.行为科学理论的缺点(重点) 4.行为科学理论的历史贡献(重点)

第四篇 现代管理理论流派和思潮

第七章 现代管理理论产生的历史背景和准备

一、学习目的与要求

通过本章学习,要掌握现代管理理论形成的经济、科学技术背景;理解企业结构变化与现代管理理论产生之间的关系;掌握现代管理理论产生的条件。

二、考核知识点与考核要求

第一节 现代管理理论产生的历史背景

1.现代管理理论形成的经济背景(重点)

2.现代管理理论形成的科学技术背景(重点) 3.战后资本主义发展的三个阶段(一般) 4.企业结构发生变化(次重点) 第二节 现代管理理论产生的条件

1.现代管理理论丛林产生的深层原因(重点) 2.现代管理理论丛林出现的方法论准备(重点)

第八章 现代管理理论主要流派和思潮

一、学习目的与要求

通过本章学习,要了解现代管理理论主要学派的代表人物及相应理论的管理方法;掌握现代管理理论丛林图示;掌握各现代管理理论的管理思想及特点;理解现代管理理论的发展与归类;了解现代管理理论的历史贡献。

二、考核知识点与考核要求 第一节 管理过程学派

eelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of

messages, compress messages, reducing procedures, improve message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardization, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development5

out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do \ng, send and read faster approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the people's livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. Third is to solvethe problem. The purpose of supervision, to resolve the problem. To adhere to and further improve the 1.概述(一般)

2.主要代表人物(重点)

3.管理过程学派的管理思想及特点(重点) 4.管理过程学派的基本方法(重点) 第二节 社会系统学派 1.概述(次重点) 2.代表人物(次重点)

3.社会系统学派的管理思想及特点(重点) 4.巴纳德管理思想的方法论基础(重点) 5.理论评析 第三节 决策理论学派 1.概述(一般)

2.主要代表人物(次重点)

3.决策理论学派的管理思想及特点(重点) 4.决策理论学派的决策方法(重点) 5.管理评析(重点) 第四节 系统管理学派 1.概述(次重点)

2.主要代表人物(次重点)

3.系统管理学派的管理思想及特点(重点) 4.管理过程学派的管理方法(重点) 5.理论评析(重点) 第五节 数量管理科学学派 1.概述(一般)

2.主要代表人物和经典著作(重点)

3.数量管理科学学派的管理思想及特点(重点) 4.数量管理科学的管理方法(模型法)(重点) 5.理论评析 第六节 权变理论学派 1.概述(次重点)

2.主要代表人物和主要著作(重点) 3.权变学派的理论基础(重点) 4.权变学派的管理方法(重点) 5.理论评析(重点) 第七节 经验主义学派 1.概述(一般)

2.主要代表人物(次重点)

3.经验主义学派的主要管理思想(重点)

4.经验主义学派的管理方法(重点) 5.理论评价 第八节 经理角色学派 1.概述(次重点)

2.主要代表人物(次重点)

3.经理角色学派的主要管理思想(重点)

eelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of

messages, compress messages, reducing procedures, improve message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardization, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development6

out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do \ng, send and read faster approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the people's livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. Third is to solvethe problem. The purpose of supervision, to resolve the problem. To adhere to and further improve the4.经理角色学派的管理方法(重点) 第九节 计算机管理学派 1.历史背景(一般) 2.概述(次重点)

3.主要理论观点(重点)

4.理论评析(重点) 现代管理理论总结

1.现代管理理论丛林图示(重点) 2.现代管理理论的归类(重点)

3.现代管理思想对管理思想的发展(重点) 4.现代管理理论的发展(重点)

5.现代管理理论的历史贡献(次重点)

第五篇 当代管理思想的新发展 第九章 当代管理思想的历史背景

一、学习目的与要求

通过本章学习,要了解从世界经济发展角度分析所看到的世界经济结构性变化;掌握20世纪80年代以后世界格局变化的主要表现。

二、考核知识点与考核要求 第一节 世界经济的结构性变化

1.初级产品经济与工业经济脱钩(一般)

2.加工工业经济内部生产与就业脱钩(次重点)

3.资本流动而不是商品和劳务贸易成为世界经济发展的主动力(重点) 第二节20世纪80年代以后世界格局的变化

1.价值观的西化,强调个性将是人类社会的主流(重点) 2.传统文化和现代文化的交融(重点)

3.科学技术的发展和目标消费的联系日趋紧密(重点)

4.生产要素分化、组合、凝结的周期性变化更加明显(重点)

第十章 当代管理思想的新发展

一、学习目的与要求

通过本章学习,要掌握组成当代管理思想的各位代表人物的主要管理思想;理解当代管理思想对管理思想所作的贡献;能够对相关管理思想做出理论评价。

二、考核知识点与考核要求

第一节 托马斯?彼得斯的管理思想

1.彼得斯管理思想的内核(重点) 2.管理的8条原则(次重点) 3.调动人的潜力(一般) 4.彼得斯的管理哲学

第二节 迈克尔?波特的竞争战略理论

1.行业结构分析(次重点)

eelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of

messages, compress messages, reducing procedures, improve message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardization, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development7

out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do \ng, send and read faster approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the people's livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. Third is to solvethe problem. The purpose of supervision, to resolve the problem. To adhere to and further improve the2.基本竞争战略(重点) 3.价值链(重点)

第三节 约翰?科特的领导理论

1.新的现实(不做要求) 2.新的反应(不做要求) 3.新的力量(不做要求) 4.领导艺术(重点)

第四节 彼得?圣吉的学习型组织理论

1.学习型组织的5个组成部分(重点) 2.学习型组织的8个特征(重点) 3.学习型组织的真谛(次重点)

第五节 戴明与朱兰——质量管理理论双子星座 1.戴明的质量管理法(重点)

2.朱兰的质量管理论(次重点) 第六节 企业战略和核心能力学说

1.企业战略研究的新视角(重点) 2.核心能力理论(重点) 3.理论评析(次重点)

第七节 企业文化理论的形成与发展

1.概述(一般)

2.企业文化产生的历史背景(次重点)

3.企业文化学派主要代表人物和著作(重点) 4.重要理论观点(重点) 5.理论评析(重点)

第八节 企业再造理论的探索与实践

1.概述(一般)

2.企业再造理论产生的历史背景(重点) 3.主要人物介绍(次重点) 4.重要理论观点(重点) 5.理论评析(重点) 第九节 6σ理论

1.背景介绍(一般)

2.6σ理论的主要内容(重点) 3.理论评析(重点) 当代管理思想总结

1.当代管理思想对管理思想的发展(重点) 2.当代管理思想的缺点(次重点) 3.当代管理思想的历史贡献(重点)

第六篇 东西方管理思想的互动和融合 第十一章 东西方管理思想的内在精神

一、学习目的与要求

通过本章学习,要了解西方管理思想的内在精神;掌握东方管理思想的渊源;掌握儒家、道家管理思想的主要内容;理解东方管理思想与西方管理思想的相互影响以及东方管理思想

eelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of

messages, compress messages, reducing procedures, improve message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardization, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development8

out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do \ng, send and read faster approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the people's livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. Third is to solvethe problem. The purpose of supervision, to resolve the problem. To adhere to and further improve the对管理理论的影响。

二、考核知识点与考核要求

第一节 西方管理思想的内在精神(次重点) 第二节 东方管理思想的渊源(一) 1.法家学派(重点) 2.墨家学派(次重点) 3.农家学派(重点) 4.名家学派(次重点) 5.纵横学派(重点) 6.阴阳学派(一般) 7.兵家学派(重点)

第三节 东方管理思想的渊源(二)

1.儒家的管理思想及其发展(重点) 2.道家的管理思想及其发展(重点) 3.佛学和管理(次重点)

第四节 东方管理思想对管理理论的影响 1.以人为政治管理的中心(重点)

2.以家为生活及日常活动的中心(重点) 3.以计谋为交往的中心(重点)

4.东方管理思想与西方管理思想的相互影响(次重点)

第十二章 东西方管理思想在日本的实践

一、学习目的与要求

通过本章学习,要理解日本文化的特质;掌握日本企业管理的三大支柱(终身雇佣制、年功序列制、企业工会);掌握日本企业的市场战略分析;理解日本企业的管理技巧和方法;了解日本企业管理遇到的新难题。

二、考核知识点与考核要求 第一节 日本文化的特质

1.日本文化的渊源(不做要求) 2.日本企业文化的成因(次重点) 3.日本企业文化的特征 (重点) 第二节 日本企业管理体系的三大支柱 1.终身雇佣制(重点) 2.年功序列制(重点) 3.企业工会 (重点) 第三节 日本企业的市场战略分析 1.倍增概念(次重点) 2.战略指导思想(重点) 3.战略的思想方法(重点) 第四节 日本企业管理的技巧和方法 1.看板管理(重点) 2.财务政策(次重点)

eelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of

messages, compress messages, reducing procedures, improve message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardization, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development9

out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do \ng, send and read faster approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the people's livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. Third is to solvethe problem. The purpose of supervision, to resolve the problem. To adhere to and further improve the 3.企业制度创新(重点)

4.日本企业的经营思想(重点) 第五节 日本企业管理遇到的新难题 1.文化传统的继承问题(重点) 2.文化嫁接问题(次重点) 3.难题的出现(一般)

第七篇 管理思想演变的新趋势 第十三章 管理思想演变的总趋势

一、学习目的与要求

通过本章学习,要掌握世界管理思想的新趋势(创新、知识、企业再造、学习型组织的出现、快速应变、组织结构的倒置、全球战略、跨文化管理、战略弹性以及管理的终极目标);了解近年中国管理理论的研究成果。

二、考核知识点与考核要求 第一节 世界管理发展的新趋势

1.创新——当前和今后管理的主旋律(重点) 2.知识——最为重要的资源(重点) 3.企业再造——一场管理革命(重点)

4.学习型组织的出现——未来企业模式(重点) 5.快速应变——“10倍速时代”的新挑战(重点) 6.组织结构的倒置——权力的转移(重点) 7.全球战略——企业决胜的关键(重点) 8.跨文化管理——交融与冲突(次重点) 9.战略弹性——企业战略的制高点(重点) 10.管理的终极目标——管理最优境界的实现 第二节 近年中国管理理论研究综述(不做要求) 1.5个学派的主要观点

2.中国的管理理论研究与世界水平存在差距的原因

3.中国管理理论研究存在的不足

第三部分 有关说明与实施要求

一、指定教材

《西方管理思想史》 郭咸纲主编 经济管理出版社 2004年版 二、考试内容

本课程考试内容覆盖到章。其中,第十三章第二节不做要求(各章中不做要求的内容已经做出标记,它们不在考试内容中)。 三、关于命题考试的若干规定

1.本课程的考试应根据本大纲规定的内容来确定考试范围和考核要求。

2.每份试卷中,各类考核点所占比例约为:重点65%、次重点占25%、一般占10%。 3.本课程较合适的题型有填空题、单项选择题、多项选择题、判断题、名词解释、简答题和论述题。

eelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of

messages, compress messages, reducing procedures, improve message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardization, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development10

out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do \ng, send and read faster approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the people's livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. Third is to solvethe problem. The purpose of supervision, to resolve the problem. To adhere to and further improve the4.本课程采用百分制评分,60分合格。 四、题型示例

1. 填空:

泰勒的职能工长制是根据工人的具体操作过程,进一步对 而形成的。 2. 单项选择题:

首次提出激励因素——保健因素即“双因素理论”的心理学家是( ) ①法约尔 ②赫茨伯格 ③麦克利兰 ④戴明 3. 多项选择题:

经验主义学派认为管理的任务主要包括( )

①使企业价值最大化 ②企业承担对社会的责任的问题 ③使工作人员有成就感 ④使企业具有生产性 ⑤妥善处理企业对社会的影响 4. 判断题:

计算机管理学派继承了数量管理科学学派的观点。 5. 名词解释 企业再造

6. 简答题

简述亚当·斯密关于分工在管理上对于提高劳动生产率的好处。 7. 论述题

企业战略学说的发展方向有哪些?

eelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of

messages, compress messages, reducing procedures, improve message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardization, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development11

out city created, and care masses life, focus work, in-depth investigation, more out boutique masterpiece, makes we of research results more to into led of decision vision, more to in national some has effect of newspaper Shang published, for advance work, and publicity changde play due of role. Third, information submitted to be pragmatic. Quick and timely. The ancients said: for the time system; statement back for the time being, nothing. Therefore, the submission of information to do \ng, send and read faster approval and feedback to implement quickly. To be true and accurate. True mainly reflect the full picture of events, one is one, two, this is the life of the information. Accuracy is primarily qualitative and quantitative questions, quantitative objective of publicQualitative logic. To be reliable and useful. We submit information to have access to decision-making, to guide and promote the work and solve practical problems. Mixed cum. On the negative information and emergency information, rapid escalation in strict accordance with the procedures, firm, newspaper, newspapers, never late, fail to report, false claim and skimming. Investee 2. supervision and insist on, around and protecting their interests to touch the truth, seek practical results. Adhere to people-oriented, the most important thing is to realize, safeguard and develop the fundamental interests of the overwhelming majority of the people. We carry out inspection, so must go deep among the masses, go deep into the realities, always pay attention to the people's livelihood, to grasp the public sentiment, and earnestly safeguard the benefit, addressing the masses are most concerned about and reflecting the strongest issues, efforts to solve the problem of decisions implemented and not implemented. One is to stick to principles. Right of inspection is one of the most important powers of the Office, should not only dare to use, but also with caution. So-called dared to use, is to hold a number of important issues, bold supervision over supervision, track inspection, problems are not solved do not pass, the blame does not hold did not miss, dissatisfaction of the masses did not miss, the real right of supervision authority, with the benefits. Call with caution, is supervising departments should strengthen the consciousness of authorized strictly according to procedure, preventing the supervision and excessive to prevent adding burden to grass-roots. To this end, the supervision Department of the Party Committee of supervision must be under city and County party Committee Secretary-General (Office). Second, we should focus on. Is the Governor, those related to the globalEvent, Governor the protracted difficult, strong Governor during emergency urgent. Not having special departments in charge of the General Governor, under the normal procedure can do good things not Governor, not authorized by County leaders, not the Governor. Third is to solvethe problem. The purpose of supervision, to resolve the problem. To adhere to and further improve the4.本课程采用百分制评分,60分合格。 四、题型示例

1. 填空:

泰勒的职能工长制是根据工人的具体操作过程,进一步对 而形成的。 2. 单项选择题:

首次提出激励因素——保健因素即“双因素理论”的心理学家是( ) ①法约尔 ②赫茨伯格 ③麦克利兰 ④戴明 3. 多项选择题:

经验主义学派认为管理的任务主要包括( )

①使企业价值最大化 ②企业承担对社会的责任的问题 ③使工作人员有成就感 ④使企业具有生产性 ⑤妥善处理企业对社会的影响 4. 判断题:

计算机管理学派继承了数量管理科学学派的观点。 5. 名词解释 企业再造

6. 简答题

简述亚当·斯密关于分工在管理上对于提高劳动生产率的好处。 7. 论述题

企业战略学说的发展方向有哪些?

eelings survey, by looking up public sentiments to find problems. Problems will increase its special supervision, set up accounts, hold on to it. We should conscientiously implement the leading contracting matters, secured, had an answer to everything, then settles rate of 100%. Have an impact on some of the outstanding issues, supervision departments and information components together, play the supervisory role of the news media to promote problem solving. Investee 3. insist on a daily run, around the practice of truth catching efficiency, focus specification. To give full play to the party Office around connecting, coordinating internal and external features, contact, rally at all levels, to motivate every aspect, adhere to the truth, strengthening standardized management to achieve coherent, efficient and effective functioning of the daily work of the Party Committee. Is processing messages should strive to streamline, standardize and quality. Streamlining is to control the number of

messages, compress messages, reducing procedures, improve message handling efficiency. Specifications, is to strictly enforce the ban issued by the Communist party authorities in document handling regulations and provincial and municipal regulations, conscientiously strengthen and improve communications management to ensure that party documents orderly. High quality, is to improve the quality of message processing, it is necessary to accurately implementing the intention of the Party Committee, clearance, good communications, policy program closed, ensuring that there is no error. Second meeting scheduled to ensure thorough, safe and efficient. Any arrangements for the meetings and events, carefully arranged, item-by-item interface implemented, sure. To vigorously streamline meetings, activities, number of pressure reduction, scale to ensure that leadership emerged from the General Conference and entertainment services, focus on big things, matters. Third, reception services should lay stress on humane, personal, cultural and human. Reception and work directly with people, reception services directly affecting the Office of party Committee The image of the region. At the same time strengthening the construction of library, improve the reception conditions, more human-oriented, personal, cultural work into the reception, a little more human needs, a little more human care more humane atmosphere, and constantly improve the service, improve the quality of service. Meanwhile, to further pay special attention to the daily work of the other Office System. Confidential work responsibility system for leading cadres to implement security as a leader, to improve the confidentiality of classified personnel, especially leading cadres, strengthening party and Government focus on vital sectors of security management, to advance privacy management standardization, modernization of security techniques as a means of administration according to law and security enforcement, ensure the safety of the party and State secrets. Confidential work to meet the demands of new technology development11

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