商务英语听说（上）(第二版 - )

商务英语听说（上）（第二版 ）

Business English Listening & Speaking 1

(Second Edition)

Unit 1

Part II Listening & Speaking 1 I Listening

1. Listen to the first part of a job interview and complete the chart below A: Take a seat, please. B: Thank you. A: I’m Michael Jordan, Managing Director of the company.

B: Nice to meet you, Mr. Jordan.

A: Shall we get down to business? Let’s start with your personal information. Do you mind if I ask you some personal questions? B: Not at all.

A: May I know your name?

B: My name is Wang Xiaoxia. Wang is my surname. A: How old are you?

B: I’m 24. A: Are you born in Guangzhou?

B: No, I was born in Guilin, but I was brought up in Guangzhou. A: Are you single or married? B: I’m single. A: Where do you live?

B: I live at 45 Huang Shi Road, Guangzhou. A: What nationality are you?

B: I’m of the Zhuang minority. A: Are you in good health? B: I think I’m very healthy except that I’m somewhat short-sighted. A: What kind of personality do you think you have?

B: I think I’m honest, hard working, and quite creative, but somewhat reserved and notvery sociable.

A: What are your interests and hobbies? B: Well, I have a wide range of interests and hobbies. I’m interested in photo-taking and traveling. I like sports very much, especially tennis and basketball. I’m also fond of reading and singing. A: Can you say something about your family?

B: I have a harmonious and happy family. There are four people in my family: my parents, my elder sister and myself. My father is an engineer, my mother a bank teller, a

nd my sister an air-hostess. 2. Listen to the second part and complete the following table.

A: Can you tell me something about your educational background? B: I graduated from Zhongshan University, where I studied for four years. A: When did you graduate? B: I graduated in 1998. A: What was your major? B: I specialized in International Business. A: What were your scores? B: I had an eighty-five average.

A: Did you take any English courses at university?

B: Yes. English was a required course. We wouldn’t receive a degree if we didn’t pass College English Test Band Four and Band Six. I was lucky I passed those two tests. A: That means you can make yourself understood in English without much difficulty. B: I think I can express myself quite freely in English. A: What were your minor subjects? B: My minor subjects were computer science, statistics, and advertising. A: Anything else? B: I attended a three-month computer training course offered by South China University of Technology in 1999. I got a Computer Operator’s Qualification Certificate.

3. Listen to the third part and complete the following table. A: What company did you join after you graduated from the university? B: I was assigned to work in a state-owned enterprise, an Import and Export

Corporation.

A: What department were you in? B: I was in the Export Department. A: How long did you work there? B: Two years. A: May I ask why you quit?

B: I think there were two reasons. First, I didn’t like the management mechanism there. Everyone in the company seemed to eat out of the same big pot. Our pay was not linked to our work performance and contributions. Second, there was no chance of promotion. It seemed to me that people were promoted by favoritism instead of based on their merit.

A: I see by your resume you once worked for a private company. B: Yes, that’s my present job. A: What kind of work are you doing? B: I’m working as a QC inspector. A: What are your responsibilities?

B: My responsibilities mainly involve checking if raw materials, workmanship, and finished products and packing are up to the specifications and standards of samples. A: How do you feel about your present job?

B: Though I’m quite well-paid, and the fringe benefits are quite satisfactory, I don’t like the working environment and the way we are treated. In addition, my work there is not in line with my area of study in university. 4. Listen to the fourth part and complete the chart below.

A: May I ask why you are interested in working for our company? B: Last week, I read your job advertisement in China Daily. I learned you had an opening for marketing manager. So I applied for this position. Your company is one of the world’s largest manufacturers of electronic products. In the past ten years, it has had an impressive growth record. Two years ago, you entered China’s market. At present, your products are enjoying a bigger market share in China. If I have the opportunity to work for this company, I believe I’ll be able to develop my abilities, and make some contributions to the company.

A: By the way, what other special skills or other qualifications do you have? B: I’m quite proficient in English and can speak fluent Mandarin and Cantonese, and alittle Japanese.

A: What about computer skills? B: Yes, I’m quite familiar with such software as Windows 7, Microsoft Word, Excel, and PowerPoint.

A: When can you be available for this job? B: I think I can start in a month. A: What salary would you expect to have?

B: I would expect the appropriate rate of pay for a person with my experience and educational background.

A: Is there anything else you would like to know about our company?

B: I’d like to know something about the working hours and fringe benefis. A: We work from Monday to Friday, nine to five. As for the fringe benefits, you’ll enjoy life insurance and health insurance, as well as a ten-day paid vacation a year. In addition, you’ll receive a year-end bonus, which is based on your work performance and contributions to the company. Any other questions?

B: No. I think I’ve got all I want to know. A: All right. How can we get in touch with you once we’ve decided?

B: You can contact me by phone or by e-mail. My telephone number is 36206789, and my e-mail address is wangxx@yahoo.com.cn. Thank you fogiving me this opportunity. Good-bye.

A: Good luck to you. Bye.

Part III Listening & Speaking 2

I Listening

1. Listen to ten sentences on the tape and write them down. 1) What kind of personality do you have?

2) Have you got a permanent residence permit for Beijing? 3) What starting salary would you expect?

4) I majored in International Trade and minored in Marketing and Finance. 5) Did you win any honors or awards during your study at college? 6) Which band did you pass in the College English Test? 7) Do you have practical experience as a personnel manager?

8) What kind of fringe benefits do you provide for your employees? 9) How long is the trial period?

10) What qualifications do you have for this position?

2. Listen to a job advertisement on the radio and fill in the blanks.

Checkolite International, a worldwide lamp importer, seeks an aggressive, proactive Marketing Manager. Must be highly strategic and possess marketing intelligence with high level of communication skills. Responsibilities for planning, developing and managing innovative marketing programs, proposals, catalogues and trade shows. Proficient in MS-Word and Excel. Interested candidates please fax their resume and salary requirements to 201-222-2627.

Unit 2

Part II Listening & Speaking 1 I Listening

1. Listen to five telephone calls. As you listen, complete the chart below. Call 1

A: Hello. Singapore Airlines. How may I help you?

B: Hello. My name’s Michael Jordan. I wish to enquire about the flights to New York from Hong Kong on Friday.

A: We have two flights to New York from Hong Kong on Friday, one morning flight, and one night flight.

B: What time does the morning flight leave? A: 10:05 a.m. B: How about the night flight? A: 9:15 p.m.

B: By the way, do you offer any discount for the night flight? A: I’m afraid not. B: Thank you. A: My pleasure. Call 2

A: May I speak to Mr. Li, please?

B: We have two Mr. Li’s here. Which Mr. Li would you like to speak to? A: I’d like to speak to Mr. Li Long, Export Manager. B: OK, I’ll put you through. C: This is Li Long Speaking. Who’s calling, please? A: Mr. Jackson with Tokyo Trading Co., Ltd.

C: Hello, Mr. Jackson. It’s so nice to hear your voice. How are you? A: Fine, thanks. And you? C: Not bad. Thank you.

A: Mr. Li, I’m calling to make a complaint about the goods we ordered. C: What seems to be the problem?

A: After we examined them carefully, we found part of them to be of inferior quality. C: I’m very sorry about that. I’ll look into it right away and give you a reply as soon as possible. Call 3

A: Good morning. Garden Hotel. Is there anything I can do for you? B: Yes. I’m ringingto cancel my reservation for July 2 to 4. A: May I have your name, please? B: My name is Joy Davies.

A: When did you book the room? B: Last Monday.

A: May I know why you have to cancel the reservation? B: Something unexpected has come up. A: Oh, I’m sorry to hear that.

B: My hope my cancellation won’t give you much inconvenience. Call 4

A: Could I speak to Mr. Johnson, please? B: Sorry, he’s not available at the moment. A: When do you expect him back? B: Not until tomorrow. A: Could I leave a message? B: Sure.

A: I’d like to know if Mr. Johnson could see me on Friday afternoon. B: May I have your name and telephone number, please?

A: My name’s Williams from AT&T, and the phone number is 453 6789. B: I’ve got it. Anything else? A: No. Thank you very much. B: Don’t mention it. Call 5

A: Hello, is Mary there?

B: Hold on, I’ll get her for you. C: Hello. A: Is it Mary? C: Yes. Who’s this, please? A: It’s me, Jimmy. C: Hi, Jimmy.

A: Mary, I’m phoning to ask if you would like to go to the movies with me tomorrow evening. C: I’m afraid I can’t make it. I have a prior engagement. Could we make it some other time? A: How about Friday evening? C: Friday evening suits me fine.

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