论文定稿

郑州大学西亚斯国际学院

本科毕业论文（设计）

题 目 物流外包决策分析 指导教师 李海波 职 称 讲 师

学生姓名 朱春光 学号20051025163 专 业 物流管理 班级 一 院 （系） 商学院 工商管理系 完成时间 2009年05月03日

物流外包决策分析

物流外包决策分析

摘 要

不论在国内还是在国外，物流业务外包均达到了一定的规模。随着供应链管理理论在企业中的推广运用，物流业务外包的趋势将进一步加强。要利用物流外包来提高企业的生产和服务活动的价值，提升企业的竞争力，一个正确的外包决策是首当其冲和必不可少的。

本文在前人研究工作的基础上,主要采用理论联系实际，分析与综合相结合的方法，从物流外包的定义、决策、实施、管理以及评价等几个方面入手，重点运用模型分析了物流外包的决策过程，以及在实施过程中对供应商的选择和管理，并对物流外包的风险和防范进行了分析，从而最大限度地降低企业物流外包风险，提高企业竞争力，使企业获得最大利益。

关键词 企业物流；外包决策；模型分析

I

物流外包决策分析

LOGISTICS OUTSOURCING

DECISION ANALYSIS

ABSTRACT

Whether at home or abroad, the logistics outsourcing reached a certain scale. With the theory of supply chain management in the enterprise to promote the use of logistics outsourcing trend will be further strengthened. Logistics Outsourcing to use to enhance the production and the value of service activities to enhance the competitiveness of enterprises, outsourcing of a correct decision-making is the first and indispensable.

In this paper, the basis of previous studies, the main use of theory with practice, a combination of analysis and synthesis methods, from the definition of logistics outsourcing, decision-making, implementation, management and evaluation aspects, focusing on the use of model analysis of the logistics outsourcing decision-making process, as well as in the implementation process of supplier selection and management, and logistics outsourcing risk analysis and prevention in order to minimize the risk of logistics outsourcing enterprises to improve competitiveness of enterprises so that enterprises to maximize the benefits.

KEYWORDS enterprise logistics, outsourcing decision, model analysis

II

物流外包决策分析

目 录

摘 要 .......................................... I ABSTRACT ........................................ II 1

绪论......................................... 1

1.1 课题研究的背景及意义 .............................................................................................................. 1

1.1.1 课题研究的背景...............................................................................................................................1

1.1.2 课题研究的意义...............................................................................................................................1

1.2 国内外研究现状................................................................................................................................. 2 1.3 论文的创新点及结构 .................................................................................................................... 2

1.3.1 本文的创新点 ....................................................................................................................................2 1.3.2 本文的结构 .........................................................................................................................................3

2

物流外包的涵义 ................................. 4

2.1 物流外包的定义................................................................................................................................. 4

2.1.1 物流定义...............................................................................................................................................4 2.1.2 外包定义...............................................................................................................................................4 2.1.3 物流外包定义 ....................................................................................................................................5

2.2 物流外包的动因................................................................................................................................. 5 2.3 物流外包的优势................................................................................................................................. 6

2.3.1 2.3.2 2.3.3 2.3.4 2.3.5 集中精力发展核心业务...............................................................................................................6 减少投资,降低风险.......................................................................................................................6 降低成本...............................................................................................................................................6 提升企业形象 ....................................................................................................................................6 提高企业的运作柔性 ....................................................................................................................6

2.4 物流自营的优势................................................................................................................................. 7

2.4.1 掌握自主控制权...............................................................................................................................7 2.4.2 降低交易成本 ....................................................................................................................................7 2.4.3 避免泄漏商业秘密 .........................................................................................................................7

3

物流外包决策模型分析 ............................ 8

III

物流外包决策分析

3.1 BALLOW 的二维决策模型 ............................................................................................................... 8 3.2 QUINN 的二维决策法新模型 ..................................................................................................... 9 3.3 本文修正模型 .................................................................................................................................... 10

3.3.1 3.3.2 3.3.3 3.3.4 模型的提出 ...................................................................................................................................... 10 模型的分析 ...................................................................................................................................... 11 模型的量化 ...................................................................................................................................... 11 实例研究............................................................................................................................................ 12

4

供应商的选择和管理 ............................. 13

4.1 物流供应商的选择........................................................................................................................ 13

4.1.1 选择物流供应商的原则............................................................................................................ 13 4.1.2 选择物流供应商的基本方法 ................................................................................................. 14

4.2 物流供应商的管理........................................................................................................................ 15

4.2.1 对外包商进行监控和考核 ...................................................................................................... 15 4.2.2 建立问题响应机制 ...................................................................................................................... 15 4.2.3 与外包商建立战略联盟关系 ................................................................................................. 15

5

物流外包风险分析及应对策略 ...................... 16

5.1 物流外包的风险.............................................................................................................................. 16

5.1.1 5.1.2 5.1.3 5.1.4 5.1.5 企业内部职能部门抵制风险 ................................................................................................. 16 技术与信息资源泄露风险 ...................................................................................................... 16 道德风险............................................................................................................................................ 16 过度依赖风险 ................................................................................................................................. 16 外包决策失误风险 ...................................................................................................................... 17

5.2 如何避免和防范风险 ................................................................................................................. 17

5.2.1 5.2.2 5.2.3 5.2.4

明确服务范围和服务标准 ...................................................................................................... 17 服务监控到位 ................................................................................................................................. 17 信息沟通到位 ................................................................................................................................. 17 物流外包专员的职责 ................................................................................................................. 18

结束语 ......................................... 19 致 谢 ......................................... 20 参考文献 ........................................ 21

IV

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