07级旅游与饭店管理专业宾馆职业英语复习必备学习

英语学习

美式论文、报告写作技巧

编者按：美式教育的特点即是课程内容强调学生参与及创新运用，因此，报告便成了常见的考核学生学习成果的方式，比如实验报告、学期报告、专题报告、研究报告及论文（含毕业论文）等。研究生presentation 及 seminar 的机会更是占很大的比重，有些甚至占学期成绩很大比例。如何完成报告、论文同时得到良好的成绩，是本文提供给有志留学的有心人参考的目的。

美国大学生由於自小已养成自动寻找答案习惯，在启发式的教育环境下，写报告、论文对他们来说比较不陌生，虽然专业知识上美国学生不见得比外籍学生强，但是表达能力由於自小培养，加上英语能力的优势，常比外籍学生在报告、论文方面有较隹的利基。反之中国学生比较缺乏报告写作的训练，因此如果在留学过程中无法适应美式教育会比较辛苦，其实论文、报告的写作要领其实不难，只要把握技巧就可水到渠成。

通常论文由篇首(Preliminaries)，本文(Texts)以及参考资料(References)三部分构成；而这三大部分各自内容如下：

(一) 篇首：

封面(Title)

序言(Preface)

谢词(Acknowledge) 提要(Summary)

目录(Tables and Appendixes)

(二) 本文：

引言(Introduction)

主体，含篇(Part)、章(Chapter)、节(Section) 、以及注释 (Footnotes)

(三)参考资料：

参考书目(References or Bibliography) 附录资料(Appendix)。

进行论文或报告写作之前，先要确定想要表达的主题，主题确定后，将其具体表达，即为题目。题目可以提供研究者： 一.研究的方向 二.研究的范围

三.资料搜集的范围 四.预期研究成果

通常在确定题目之後就开始找资料从事研究，建议在找资料之前最好去问教授有哪些参考资

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料来源可供参考引用。构思为确定写作大纲或 Proposal 的先前步骤， 大纲是论文、报告的骨干， Proposal 是研究的架构、流程及范围的说明书。如何构思大纲或Proposal为论文、报告写作前的必要准备工作。好的论文或研究报告，要基于在完整、详实的资料上，而参考资料除了和教授商借之外，最主要的来源就是图书馆了，一般参考资料来源可分成教科书或手册、政府机构的报告、科技或商业方面的杂志，及会议性质的资料。此外现代的电脑资料库也可帮助收集资料，在国外可利用学校的电脑连线资料库寻找自己需要的资料。当一切准备就绪，即可开始着手写报告，一般报告还分大报告如期末、专题等报告，及小报告如 Seminar 式的报告。

就算是小报告，也至少应含

(一)TITLE PAGES ：包含主题名称、作者、日期 (二)Summary： 即主要的结论

(三)Introduction：包括理论背景及内容

(四)Technical Sections：是论文的主体，为最重要的部份应再细分为 几个片断。 (五)Conclusions：即扼要的结论

(六)Appendixes：复杂公式的导引及叁考资料和电脑程式的报表可附加在 此项

美式报告的撰写通常要打字，两行式，行间若有未拼完的字要以音节来连接。写报告通常需要用到电脑，如有计算数字统计图表的需求，也常会用到程式软体如PASCAL、LOTUS，统计分析软体如SAS，也是不可或缺的，电脑绘图在今日已成为工商界及学术界的重要工具，文书处理更是最基本的要求，因此Word for Window、Powerpoint、Excel便成了颇受欢迎的工具。此外在英文语法、文法上的润饰与修改，如能请老美帮忙会比较好。

论文、报告完成后有时会需要做解说(Presentation)，用英文来讲演对中国人来说算是一大挑战，通常课堂讲演时间为十五分钟到三十分钟，若是论文囗试则至少一小时。投影机及麦克风的使用对讲演的效果有很大帮助，正式讲演前多预习几次，时间宜控制适中，上台时忌讳低头拿着报告照念，需留意听众的反应，切中主题，避免太多数字的导引。

07级旅游与饭店管理专业《宾馆职业英语》复习

一、单元重难点

1. Unit 1

1) I’d like to book a room, please. 2) A single room or a double room? 3) When for?

4) May I have your name and telephone number, please? 5) What’s the rate for a single room? 6) OK, we are looking forward to seeing you. 7) I’m afraid we are fully booked. 8) What time will you arrive, sir? 9) be known as 10) be allowed to

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11) more than

2. Unit 2

1) I have a reservation for tonight. 2) Just a moment, please.

3) May I see your passport, please? 4) Would you like to fill in the form, please?

5) How are you going to pay, sir? In cash or by credit card? 6) The porter will show you to your room. Have a nice evening. 7) Have you got a book, madam?

8) I’m very sorry, madam. Your hotel is fully booked. 9) Could you recommend another hotel? 10) Would you like me to ring them for you? 11) That’s very kind of you. 12) make for

13) give a good impression to 14) check in 15) check out 16) and so on

17) in a word

18) not only …… but also …… 19) shop window 20) nerve center

3. Unit 3

1) My fight will leave at 7 today and I don’t want to wait at the airport. 2) The hotel is full and there is someone taking your room. 3) Can I just leave my luggage somewhere? 4) I’ll ask a porter to take care of it. 5) I’d like to check out now. 6) I’d like to check out. 7) Just a moment, please.

8) How would you like to make the payment. 9) I’ll send a porter to get your luggage. 10) one of

11) in the world 12) arrive in

4. Unit 4

1) I’ll show you to your room. After you, sir? 2) May I have your room key, please?

3) Not at all. I’m at your service.

4) This is the porter section. May I help?

5) I’m to check out soon. Could you pick up my luggage, please?

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6) I’ve come for your luggage.

7) Is there anything valuable or breakable in them? 8) such as 9) have to 10) make sure 11) get in the way 12) keep …… from 13) check in 14) put away 15) take away

5. Unit 5

1) Housekeeping. May I come in?

2) Sorry to disturb, sir. But I’d like to clean the room. Can I do it now? 3) By the way, how long will take to clean the room? 4) Turn-down service. May I come in? 5) I’ll make up the bed and do some cleaning. 6) make plans

7) take …… for an example 8) in the country 9) plan to 10) have some fun 11) all the way

6. Unit 6

1) I have some laundry to do, please. 2) What’s wrong with it?

3) I’m sorry to hear that. I’ll send someone to repair it. 4) Thank you for your service. 5) at the airport 6) drive sb. To 7) have dinner 8) set out for 9) go swimming 10) late into the night 11) have a good time

7. Unit 7

1) Is this where I can change …… for RMB? 2) What’s the exchange rate today? 3) How much would you like to exchange? 4) How would you like your money?

5) Here re …… yuan RMB. Please check it. 6) on the back

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8. 1) 2) 3)

Unit 8

Have you got a reservation?

I have a reservation under the name of Smith. I would like a table by the window

4) Would like to order, sir?

5) How would you like the steak? Rare, medium, or well down? 6) Would like anything to drink? 7) be named after 8) take part in 9) a pair of 10) walk around 11) in public

9. Unit 9

1) May I serve you?

2) Please enjoy your meal.

3) Good morning, Room Service speaking. May I help you? 4) This is room service. May I come in?

5) Here’s your meal, madam. Where shall I put it? 6) Could you sign here, please? 7) according to 8) be made of 9) be related to 10) on the eve of 11) in a line 12) as a way of 13) in ancient times

10. Unit 10

1) Can you give us some introduction about your club, please? 2) We have a nice bowling room and a billiard room. 3) You can also enjoy a dip in our swimming pool. 4) Welcome to our parlor. 5) I’d like to have a hair cut. 6) How do you like it?

7) Can I have my hair thinned out a bit?

8) You’ve down a beautiful job. I like it very much. 9) It’s easy to take care of. 10) pay attention to 11) do exercises 12) a variety of 13) be focused on 14) be good at

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15) be sensitive to

16) be able to

11. Unit 11

1) I would like to go on a tour of the city. 2) How much does it cost?

3) Can you give me …… tickets?

4) We’ve a fax for you.

5) Could you tell me whom it is from, please? 6) I’ll come down in a moment to pick up. 7) If you like, we can deliver it to your room. 8) be built in

12. Unit 12

1) Welcome to our gift shop. What ca I do for you? 2) Will you ship the things we buy to …… for us? 3) How would you like to buy …… ? 4) We have many kinds of …… . 5) shopping center 6) all over the world 7) all kinds of 8) pay a visit to 9) in addition to

13. Unit 13

1) Our room isn’t ready for us.

2) I’ll have them sent to your room right away. 3) I’d like to make a complaint 4) as well as 5) depend on 6) keep in mind

14. Unit 14

1) Can I have the bill, please?

2) I’d like to pay with credit card.

3) A 10% service charge has been added to the total. 4) Could you give me a receipt? 5) Wait, give me the bill please. 6) Can I sign the bill?

7) May I have a look at your room card? 8) Here’s your receipt. 9) by the middle 10) on the road 11) ask for

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二、单元练习题（Writing）答案

1. Unit 2

1) I’d like to book a single room with a bath. 2) The porter will show you to your room. 3) I’m sorry. The hotel is fully booked. 4) Please fill in the form.

2. Unit 3

1) Good morning, sir. May I help you? 2) I’d like to check out now.

3) May I know your name and the room number? 4) I’ll ask a porter to take care of your luggage.

3. Unit 4

1) I’m sure you’ll like your room. 2) May I have your room key, please?

3) Good morning, sir. I’ve come for your luggage. 4) This is your claim tag, sir. 4. 1) 2) 3)

Unit 5

I’d like to clean your room now.

How long will it take to clean the room? Would you please clean the bathroom?

4) May I turn on the lights?

5. Unit 6

1) Housekeeping, I’ve some laundry to do.

2) I’d like this sweater washed by hand in cold water. 3) The TV set in my room doesn’t work. 4) Thank you for your service.

6. Unit 7

1) Can I change Us dollars for RMB? 2) What’s the exchange rate today? 3) Show me your passport, please. 4) Please check your money.

7. Unit 9

1) The vegetable soup is delicious. 2) Please enjoy your meal.

3) I’d like to have breakfast in my room. 4) Could you sign here, please?

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8. 1) 2) 3)

Unit 10

Can/Could you show me around your health club? This is our hotel’s sauna room.

I am playing bowling with my friends.

4) I would like to have a haircut.

5) Guests of all ages would like to go to the Recreation Center.

9. Unit 11

1) I would like to go on a tour of the city.

2) How much does it cost?

3) Good morning, Business Center, we have a letter for you. 4) We can deliver it to your room.

10. Unit 12

1) Welcome to our gift shop. 2) We’d like to buy some souvenirs. 3) I’d like to buy a Chinese toy. 4) China is the pandas’ homeland.

11. Unit 13 1) 2) 3) 4)

There is no soap in the bathroom. I would like to make a complaint. The knife isn’t sharp.

I promise this won’t happen again.

12. Unit 14

1) Waiter, give me the bill please. 2) I’d like to pay with credit card. 3) Could you give me a receipt? 4) Thank you for coming.

英语作文常用谚语、俗语

1、A liar is not believed when he speaks the truth. 说谎者即使讲真话也没人相信。

2、A little knowledge is a dangerous thing. 一知半解，自欺欺人。

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3、All rivers run into sea. 海纳百川。 4、All roads lead to Rome. 条条大路通罗马。

5、All work and no play makes Jack a dull boy. 只会用功不玩耍，聪明孩子也变傻。

6、A bad beginning makes a bad ending. 不善始者不善终。 7、Actions speak louder than words. 事实胜于雄辩。 8、A faithful friend is hard to find. 知音难觅。 9、A friend in need is a friend indeed. 患难见真情。 10、A friend is easier lost than found. 得朋友难，失朋友易。 11、A good beginning is half done. 良好的开端是成功的一半。

12、A good beginning makes a good ending. 善始者善终。 13、A good book is a good friend. 好书如挚友。 14、A good medicine tastes bitter. 良药苦口。 15、A mother's love never changes. 母爱永恒。

16、An apple a day keeps the doctor away. 一天一苹果，不用请医生。

17、A single flower does not make a spring. 一花独放不是春，百花齐放春满园。

18、A year's plan starts with spring. 一年之计在于春。 19、A young idler, an old beggar. 少壮不努力，老大徒伤悲。 20、Better late than never. 不怕慢，单怕站。

英语学习

21、By reading we enrich the mind.读书使人充实， 22、Care and diligence bring luck. 谨慎和勤奋才能抓住机遇。

23、Confidence in yourself is the first step on the road to success. 自信是走向成功的第一步。

24、Custom is a second nature. 习惯是后天养成的。 25、Custom makes all things easy. 有个好习惯，事事皆不难。 26、Doing is better than saying. 与其挂在嘴上，不如落实在行动上。

27、Do nothing by halves. 凡事不可半途而废。

28、Don't put off till tomorrow what should be done today. 今日事，今日毕。

29、Don't trouble trouble until trouble troubles you. 不要自找麻烦。

30、Early to bed and early to rise makes a man healthy, wealthy and wise. 早睡早起身体好。

31、Easier said than done. 说得容易，做得难。 32、Easy come, easy go. 来也匆匆，去也匆匆。

33、Eat to live, but not live to eat. 人吃饭是为了活着，但活着不是为了吃饭。

34、Every man has his faults. 金无足赤，人无完人。 35、Every man is the architect of his own fortune. 自己的命

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运自己掌握。

36、Every minute counts. 分秒必争。 37、Each coin has two sides.

38、Fact speak louder than words. 事实胜于雄辩。 39、Failure is the mother of success. 失败是成功之母。 40、God helps those who help themselves. 自助者天助。 41、Health is better than wealth. 健康胜过财富。

42、Honesty is the best policy. 做人诚信为本。

43、Hope for the best, but prepare for the worst. 抱最好的愿望，做最坏的打算。

44、It is never too old to learn. 活到老，学到老。 45、Knowledge is power. 知识就是力量

46、Like mother, like daughter. 有其母必有其女。 47、No pain， no gain.（不劳无获。）

48、You never know till you have tried. 不尝试，不知晓。。

49、An idle youth, a needy age.少壮不努力，老大徒伤悲。 50、Diligence is the mother of success.勤奋是成功之母。 51、Early to bed, early to rise, makes a man healthy, wealthy

an

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d wise. 早睡早起，使人健康、富裕和聪颖

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。

52、Experience is the best teacher.经验是最好的教师。 53、Nothing in the world is difficult if you set

英语学习

54、Where there's a will, there's a way. 有志者事竟成。

55、Practice makes perfect ．（熟能生巧。） 56、Pride goes before a fall．（骄傲必败。）

Superstar and I

It’s common that many students are crazy about those singers and actors. However, liyundi, a pianist, is the superstar in my heart. He is a man of few words and he even looks like the greatest pianist—Chopin. When listening to his music , I can get rid of everything noisy around. What’s more, I can feel his strong love for music. Rome wasn’t built in one day. He achieved the great success through huge

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effort. I can learn from him that we should never give up to realize our dreams.

Superstar and I

Her name first appeared as a joke then like a wonder. She is Susan Boyle, the superstar in my heart. Although she’s not beautiful, her voice and spirit moved all the audience, including me. The song ’I dreamed a dream’ that she sang touched everyone’s heart who had a dream and wanted to realize it. She taught me how to go on my dreams as well as never to give up. She is like a sunshine that gives me hope. Where there is a will, there is a way.

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