常用英语接待口语

商用的英语接待口语

询问访客身份： May I have your name, please? 请问您贵姓？ What company are you from? 您是哪个公司的？ Could you tell me what company you are representing? 能告诉我您代表什么公司吗？

如果碰到了老朋友可以说： What brings you here? 是什么风把你吹来了？ 询问是否预约，来访目的？ Do you have an appointment? 约好了吗？ Would you give me your business card? 请给我您的名片好吗？ And can I ask what you wish to see him about? 我能问一下您要见他有何事吗？ 让客人稍候片刻： I'll see if he is available. 请让我看看上司是否方便。 Would you please have a seat and wait for a few moments. 请您坐下稍等片刻。 给客人倒茶，礼貌待客： Would you like coffee or tea? How do you like your coffee? 你要咖啡还是茶？要什么样的咖啡？(是否加奶或糖) 带客人去见经理： Please have a seat, Mr. Jones and Mr. Smith will see you in few minutes. 请坐，琼斯先生和史密斯先生几分钟后就到。 Mr. Chen is expecting you. I'll tell him that you're here. 陈先生正在等你。我去告诉他你已到。 Would you come this way, please? 请随我这边来。 婉言拒绝客人来访：

Mr. Chen is occupied at the moment and wants to know if your business is urgent. 陈先生正忙着，请问您的事情很紧急吗？ He may want to get in touch with you in the future. Would you leave your card? 他想以后再和你联系。请留下你的名片好吗？

一定要为自己争取机会： I'll take just a few minutes of his time. 我只要占用他几分钟的时间。 I'd prefer to explain that to him directly. 我想我最好还是我领你去，以免你迷路。 接待（2）

在上一次，你已经学会为你接待的客人安排好食宿。下来就该邀请他参加公司的活动了： 安排各种活动： The tea party begins at 7 o'clock. 茶话会在7点开始。 How's the party, Mr. Taylor? 晚会如何，TAYLOR先生？ The ceremony will commence as soon as the minister arrives. 庆祝会等部长一来就开始。 Our General Manager can't be here today, so I'm speaking on his behalf. 我们的总经理今天不能到会，因此由我代表他讲话。 We are going to show you the town while you're here. 你在此逗留期间我们将陪你在城里游览一番。 Do you have any place in mind you wanted to go in our town? 本城有什么地方你想去看看？ What would you like to do this morning?There is nothing scheduled before lunch. 上午你想干什么？中饭前日程表上没有活动安排。 Is there anything planned for tonight? 今晚有什么安排？ Have you anything in mind you'd like to do? 你是不是已有打算。 We'll visit a school in the afternoon as you proposed. 按你的提议，下午我们去参观一所学校。 I think it'd be better for me to take you there so that you won't get lost. 我想最好还是我领你去，以免你迷路。

在各项活动结束后与客人送别，首先告诉他启程的车票已经安排好了： We had reserved you two First class seats on the plane leaving Shanghai for Hong Kong at 10:00 a.m. on Monday March 20. 我们已为你订了二张３月２０日星期一上午１０点由上海飞往香港的一等舱机票。 欢迎下次再来： If you would be kind enough to let me know in advance the date and approximate time of any intended visit,I will make arrangements to be on hand to receive you. 若蒙提前惠告计划来访日期及大致时间，我将亲自出面接待你。 对我们的接待工作您满意吗？ If you have any complaints to make about our service, we will be

quick to make adjustments. 若对我们的服务有任何不满，请提出，我们会很快加以调整。 接待 作为公司的秘书，你是否总会有一些接待的工作要去做呢？ 对待来访的客人，提供的服务应使他们感到宾至如归(feel at home),语言也要体贴，处处显示出您的热情周到： 客人到了，询问旅途情况： Mr. Taylor, it's indeed a pleasure to make your acquaintance. Welcome to our company. TAYLOR先生，与您相识真是荣幸，欢迎来我公司。 Did you have a good trip？ 旅途还顺利吧？ I hope you'll have a pleasant stay here. 希望你此逗留期间愉快。 I hope you've enjoyed your stayin Hangzhou. 但愿你在杭州这段时间过得开心。 We'll do our best to make your stay here a pleasant one . 我们将尽力使你在此逗留期间舒心。 You must be very tired after such a long journey. 经过这么长时间的旅行，你肯定很累。 既然客人劳累就赶紧安排他去宾馆吧： We had reserved one single room with a private bath for you. 我们已为你订了一个带浴室的单人间。 Your room is 1108. We'll take the elevator up. 你的房间号码是1108，我们乘电梯上去。 You will find Room 201 at the end of the corridor. 你走到走廊尽头就能看到201房间。 This way, please. 请这边走。 Come with me please! 请跟我来。 如果是外国客人，询问他会中文吗？ Do you read Chinese? 你会中文吗？ What language do you speak? 你说哪种语言？ 安排好住处以后，领客人吃饭： Would you like a cup of coffee or tea? 你来杯茶还是咖啡？ Do you want anything to drink? 你要喝点什么？ 向客人提供帮助： If there's anything you'd like to know, don't hesitate to ask. 如果想要了解什么，尽管问吧。 If I can do anything for you, please don't hesitate to letme know. 如果我能为你做些什么，尽管说好了。 I'm glad to be of help to you. 我很高兴能对你有所帮助。 Are there any questions you'd like to ask before we leave ? 出发前，

你们还有什么要问的吗？一、商务：

what time would be convenient for you? 你看什么时间比较方便？

I'd like to suggest a toast to our cooperation. 我想建议为我们的合作干一杯。 Here is to our next project! 为我们下一个项目干杯！

would you please tell me when you are free? 请问你什么时候有空？

gald to have the opportunity of visting your ompany and I hope to conclude some business with you。

很高兴能有机会拜访贵公司，希望能与你们做成交易。 what I care about is the quality of the goods. 我关心的是货物的质量。

please have a look at those samples. 请给我看一下那些样品。

I'd like to know any business connections abroad. 我想多了解一些你们公司。

I would be happy to supply samples and a price list for you. 我很乐意提供样品和价格单给你。 can I have your price list? 你能给我价格单吗？

will you give us an indication of prices? 你可以给我报一个指示性的价格吗？ I am in charge of export business. 我负责出口生意。

I'm thinking of ordering some of your goods. 我正考虑向你们订货。 what about the prices? 那价格方面怎么样？ Let's call it a deal. 好，成交！

our product is the best seller. 我们的产品最畅销。

our product is really competitive in the word market. 我们的产品在国际市场上很有竞争力。

our products have been sold in a number of areas abroad. 我们的产品行销海外许多地区。

It's our principle in business to honor the contract and keep our promise. \重合同，守信用\是我们经营的原则。

I wish you success in your business transaction. 祝你生意兴隆。

I want to out your product. 我想了解一下你们的产品。 this is our latest devlopment. 这是我们的新产品。

we have a wide selection of colors and designs. 我们有很多式样和颜色可供选择。

the quality must be instrict conformity with that of sample. 质量必须与样品一样。 二、价格

I think we can strike a bargain with you if your pries are competitive. 我认为如果价格有竞争力，我们就可以达成交易。 Is that your quoted prices? 这是你方的价格吗？

It would be very difficult to come down with the price. 我们很难再降价了。

our prices are the most reasonable. 我们的价格是最合理的。

can you cut down the price for me? 你们可以降低价格吗？

we can offer you discount terms. 我们可以向你提供折扣。 Do you quote CIG or FOB?

你们报的是到岸价还是离岸价？

I can assure you our price is very favourable.

我可以保证我们的价格是优惠的。 Please give us your best price. 请给我们报最低价。

All the prices are on the FOB shanghai basis. 所有的价格都是上海港船上交货价。

Your prices are much too high for us to accept. 你的价格太高，我们不能接受。 I can't allow the price you ask for. 我不能同意你们要求的价格。

we can't cover our production cost at this price. 这个价格我们不能保本。

Are the price on the list firm offers? 报价单上的价格是实价吗？ This is the lowest possible price. 这是最低价了。

thank you for your inquiry. 感谢贵方询价。 How about the prices? 价格如何？

When quoting ,please state terms of payment and time of delivery. 贵方报价时，请说明付款条件和交货时间。 Our price is realistic and based on reasonable profit.

我们的价格是很实际的，是根据合理的利润提出的。 If an order is placed, we'll pay the cost of the sample. 如果交易成功，样品费由我们付。 三、谈判与合同

Our price is realistic and based on reasonable profit.

我们的价格是很实际的，是根据合理的利润提出的。 If an order is placed, we'll pay the cost of the sample. 如果交易成功，样品费由我们付。

I'm glad that our negotiation has come to a successful conclusion. 我很高兴我们的谈判获得圆满成功。 When shall we come to sign the contract？ 我们什么时候签订合同？

Do you think it'stime to sign the ontract? 我想该签合同了吧？

Before the formal contract is drawn up we'd like to restate the main points of the agreement. 在正式签约之前，我们要重申一下协议的重点。

As some points concerning the contrac have not yet been settled negotiation has to be continued before the contract is signed.

由于合同某些问题尚未解决，所以在合同签署前仍需继续协商。 There are a few points which I'd like to ring up concerning the contract. 关于合同我想提出几点看法。

The seller should try to carry out the contract in time if not the buyer has the righe to cancel the

contact.

卖方应努力按规定履行合同，否则买方有权撤消合同。 No party who has signed the contract has the rught to break if. 签署合同的任何一方都无权撕毁合同。 Once a contract is signed,it has legal effect. 合同一旦签署即具有法律效力。 We can get the contract finalized now. 现在我们可以签订合同了。

Have you any questions in regards to the contract? 关于合同你还有什么问题要问吗？

四、订货

When can we expect your confirmation of the order? 你什么时候能确定订单？

We want to order this article from you. 我们想订这种做。

What's the minimum quantity of an order for your goods? 你们订货的最低量是多少？ May I see your list?

我可以看一下你的货单吗？ We postponed an order. 我们要推迟订货。

Generally speaking,we can supply all kinds of goods. 一般来说，我们可以提供所有种类的货。

We have received your catalogue and price list, and now we order the following goods st the prices named.

已收到你方目录和价格表，现按所示价格购下列货物。

We find both quslity and prices of your products satisfactory and enclose our trial order for prompt supply.

我们对你方产品的质量和价格均感满意，现寄去试订单，请供应现货。 We are pleased to receive your order and confirm acceptance of it. 很高兴接到你方订单，并确认予以接受。

As the goods you ordered afe now in stock,we will ship them without fail as early as possible. 因为贵方订货的商品尚有存货，本公司将一定尽快发运。

I wonder if you could supply us with your latest products for regular orders. 我想知道你们是否能为我们的定期订单供应你们的最新产品。 Our prices depend on the quantity of your order. 我们的价格取决于你们订单的数量。

We could reduce our price by 5% if you palce a substantial reder with us. 如果你们订货量大的话，我们可以减价5%。

We must insist on immediate delivery, otherwise we shall be compelled to cancel the order. 我们坚决要求立即发货，否则我方将被迫取消订单。

We would prefer to confirm our order with your firm as soon as possinle. 我们想尽快向你们公司落实订单。

本文来源：https://www.bwwdw.com/article/nun2.html