客房服务英语100句.doc

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Housekeeping (客房服务英语)

1． Housekeeping ． May I come in我是客房服务员，可以进来吗

2． When would you like me to do your room，sir您要我什么时间来给你打扫房间呢，

先生

3． You can do it now if you like．如果您愿意，现在就可以打扫。

4． I would like you to go and get me a flask of hot water．我想请你给我拿一瓶开

水来。

5． I'm sorry that your flask is empty．很抱歉您的水壶空了。

6． May I do the turn-down service for you now现在可以为您收拾房间了吗

7． Oh， thank you．But you see，we are having some friends over．

噢，谢谢，但你知道我们邀请了一些朋友过来聚聚。

8． Could you come back in three hours你能不能过 3 小时再来整理

9． Certainly，madam．I'll let the overnight staff know．当然可以，女士。我会转告

夜班服务员。

10． Would you tidy up a bit in the bathroom请整理一下浴室好吗

11． I've just taken a bath and it is quite a mess now．我刚洗了澡，那儿乱糟糟的。12． Besides ， please bring us a bottle of just boiled water．此外，请给我们带瓶刚

烧开的水来。

13． It's growing dark．Would you like me to draw the curtains for you天黑下来了，要不要我拉上窗帘

14． Is there anything I can do for you您还有什么事要我做吗

15． I'm always at your service．乐意效劳。

16． But before you start，would you do this for me但是在您开始之前，可以帮我做

这个么

you come back in three hours您能在3小时后回来么

18. Could you send someone up for my laundry请叫人到我的房间收取要洗的衣服，好

吗？

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,Our room attendant will collect in a minute. 好的，我们的服务员马上就到。

20. Is there anything else I can do for you 还有其他我能帮助你的吗？

21. Housekeeping, May I help you 这里是客房部，有什么为您效劳么？

come to collect the laundry. 我是来收衣的。

me, Your clothes are ready. 打扰一下，你的衣服洗好了。

will take it back, and clean it again. 我会把它带回重新清洁。

’ll send someone to your room to check immediately. 我马上叫人到你的房间查视morning, sir,May I make up the room now 早上好，现在可以打扫房间吗？

27. Now is no need, Could you like me to come back 不，现在不必，我过一会再来好

吗

28. Sure, What time would you like me to come back to clean 当然可以，你希望什么时候来打扫？

29. You may make up the room when I go out. 我出去后再打扫。

30. That is fine. 好的。

evening ,Can I help you 晚上好，我能帮助你吗？

down service ,My I come in,please 开夜床服务，我可以进来吗？

evening,May I turn down service for you now please 晚上好，请问现在可以替你开夜

床吗

34 Not now,Could you come in later ,please 现在不行，你一会过来好吗？

35 Certainly,Come in,please. 可以，进来吧。

36 Thank you,no need more time. 谢谢，一会就好。

37. Is there anything else I can do for you 你还需要其他帮助吗？

38. No,Thank you.没有了，谢谢。

39. You ’re is our pleasure to sevice our guests.不用谢，为客人服务我们感到很

荣幸。

,I will get them away now. 当然可以，我马上就去拿。

41 I will check with my supervisor.

我要请示一下主管。

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a good time.祝你旅途愉快

are so you!您真是帮助很大，感谢您！

44. Let me show you the way. 让我给您指路。

45. This way please 请这边走。

46. Sorry,We don ’t have this kind of the service. 对不起，我们没有这种服务。

’ll send a room attendant up right away. 我马上就让服务员过去。

48. Is that all right 这样可以吗

49. No hot water 没有热水

50. The toilet is stopped up 马桶堵塞

51.Yes go ahead. 是的 , 可以的

52.Leave your laundry in the laundry in the laundry bag behind the bathroom door.

请把要洗的东西放在浴室门后的洗衣袋中。

53. I hope I'm not disturbing you. 我希望没有打扰您。

54. What is your room number 您的房间号码是多少

55. Sure/ Certainly当然可以

56. One moment, madam. I'll bring them to you right away. 等一会儿，夫人。我马上送来。

57. I'll send for an electrician( doctor...) 我给您请电工（大夫??）。

58. I ’ll be there in a few minutes 我马上就去

is a check-out room.此为走房。

lines to be repaired and washed.需要修补和清洗的部件。

’ll send some housemen to your room.我们会派房间男工来您房间。

’ll send a plumber to your room.我们会派一水管工来您房间。

’m the housekeeper,may I help you我是客房主任，需要帮助么

can put the DND sign outside your door.您可以在您的房间外悬挂“请勿打扰”牌。

’re responsible for the baby-sitting service too.我们也负责托婴服务。

turn-down service is necessary for you,sir.先生，晚床服务是很有必要的。

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tears and wears in the guest room.客房内的物品用旧及损坏。

room is a mess.我的房间一团乱。

’s so noisy right outside my door,and I can ’t sleep. 就在我的房门外太吵了，我无

法入睡。

contact the front office. 请联系前台。

’t hesitate to contact us if you have any thing emergent. 如遇紧急事件，请随时联

系我们。

turn- down service,I ’ll switch on certain lights. 对于晚床服务，我会打开一些灯。

I pay for the damage I made in my room 我应该赔偿我造成的房间内损坏么

’m afraid you have to sir. 我恐怕您不得不。

more thing,the minibar needs refilling. 还有件事情，小冰箱需要填满了。

towels are dirty. 毛巾脏了。

empty the waste bin. 请倾倒垃圾筒。

78..The shampoo in my restroom is spilt. 我洗手间内洗发液撒了。

sink needs wiping,I ’m afraid. 我恐怕洗水槽需要被清洁。

the way, I broke the vase by accident. 顺便说下，我无意打破了花盆。

’ve run into something urgent about my room. 关于我房间我遇到了一些紧急事件。

was about to take a shower in the restroom. 我当时刚要在洗手间洗澡。

hot water for shower was available. 没有热水。

shower controls are difficult to use.这些淋浴设备控制阀很难使用。

room attendant showed the gentleman how to use the shower controls.

房间服务员教这位先生如何使用淋浴控制开关。

is calling from Room 3008. 我是3008 房间的基恩特先生。

seems to be something wrong with the toilet. 马桶好像出问题了。

toilet doesn ’t flush. 马桶不冲水。

seems to be the trouble 哪里出问题了

90..The bath room looks like a huge mess now.

洗手间现在一团糟。

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v1.0可编辑可修改’m sorry to hear that,but don’t worry.很抱歉听说，但是不必着急。

’ll try to fix it immediately.我会立刻处理此事。

to deal with the damage caused by the guest.

如何处理客人造成的损坏。

’ll vacuum the carpet in your room.

我会吸尘你房间内的地毯。

’ll send someone to collect your laundries.

我们会派专人收集您的将要洗的衣物。

leave the laundries in your laundrybag.

请将要洗衣物放置在洗衣袋内。

’t forget to fill in the laundry list by the way.

别忘记顺便填上洗衣清单。

draw the curtains close.

请拉上窗帘。

are not allowed to do that.

我们不允许那样做。

are not allowed to answer phone calls for the guest when the guest is not in.

当客人外出的时候，我们不允许接听客房内的电话。

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