职业英语技能（中级）试卷及答案

全国商务人员专业技能认证考试试卷

职业英语技能（中级）试卷

题目序号 应得分数 实际得分 Ⅰ 40 Ⅱ 20 Ⅲ 40 总分 100 核分人

Ⅰ．Reading & Comprehension: 40%（阅读与理解，40分） Section A

Directions: There are ten incomplete sentences in this section. For each sentence there are four choices marked A, B, C and D. Choose the ONE that best completes the sentence. Then write down the right answer in the brackets for each sentence. This section totals 10 points, one point for each sentence.

（ ）1.Our company is a subsidiary of Cathay Business Machines Import & Export

Corporation and we __________ office supplies.

All of the following can suitably complete this sentence EXCEPT: A. deal in

B. specialize in C. handle in

D. handle

（ ）2.All our skirts you saw at the fashion show in three sizes.

A. become

B. get

C. come

D. go

（ ）3.Please note that our offer will remain valid until the end of this month. The underlined word can be substituted for by each of the following EXCEPT:

A. opened

B. good

C. firm

D. open

（ ）4. Please ________ Sales Contract No. 8956 in three originals.

A. make off

B. make out C. make up

D. make for

（ ）5.So far as we know, the rates they ____ are among the most competitive in the line.

A. quote

B. place

C. make

D. bid

（ ）6.Warning marks such as “Fragile” must be on the outside of each carton.

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A. written B. brushed C. copied D. stenciled

（ ）7.The consignment was shipped on the SS Mermaid which left for

Shanghai on May 15. A. clean

B. cleanly C. clear

D. clearly

（ ）8.We will ______ our bankers to amend the L/C and give you the advice without

delay.

A. advise

B. inform

C. instruct

D. notice

（ ）9.We are sorry to tell you that neither of the ____ you mentioned has reached us yet.

A. letter of credit B. letters of credit C. letter of credits D. letters of credits

（ ）10.To remedy our fault, we have forwarded __________ for all the defective items.

A. alternatives

Section B

Directions: There are ten blanks in the following letter. You are required to choose the best one from the given four choices marked A, B, C, and D. Then write down the correct answer in the brackets. This section totals 10 points, one point for each blank. Dear Mr. Morgan Your Order No. 231 Thank you for the 1 order of February 2 for 28,800 raincoats, 2 will be ready for shipment by February 28 and be packed in 3 containers. Our raincoats are now packed in a polythene bag each and then in a cardboard box, 12 B. choices C. substitutes

D. replacements

dozen 4 a carton, 5 a gross weight of some 38 kilograms. Each carton is 6 6 with a polythene sheet and secured by overall strapping, 7 preventing the 第 2 页 共 11 页

contents from dampness and possible damage 8 transit. We think that since a polythene bag is used for each raincoat, it is attractive and all ready for window display, which will no doubt boost the sales. In addition, the packing is light in weight and therefore easy to 9 . We state the above packing details for your consideration and will execute your order accordingly if we do not hear from you 10 the contrary before February 18. Sincerely yours （ ）1. A. caption （ ）2. A. which （ ）3. A. seafit （ ）4. A. for

B. captioned C. subjected B. that

D. pictured

C. who D. where

D. seaworth D. to

B. oceanworth C. seaworthy B. at

C. on

（ ）5. A. at B. for （ ）6. A. in line （ ）7. A. so （ ）8. A. in （ ）9. A. cope （ ）10. A. at Section C

B. lining

C. with D. to C. lines

D. lined D. but D. at

D. specialize D. to

B. therefore C. thus B. for B. deal in B. on

C. to C. handle C. in

Directions: There are two passages in this section. Each passage is followed by some questions or unfinished statements. For each of them there are four choices marked A, B, C and D. You should decide on the best choice. Then write down the correct answer in the brackets for each question or statement. This section totals 20 points, two points for each question. Passage One

The process of mediation is in essence a negotiation that is facilitated by an objective third person. The parties remain the decision makers in the process, and the mediator assists in keeping the channels of communication open, guiding the parties in the process of

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identifying and resolving each issue separately, and preparing a final agreement. Although for many years the use of mediation has been a common means of resolving noncommercial disputes, it is increasingly being used in the business and international arenas.

The focus of mediation is on the future relationship of the parties. The process is intended to allow the parties to repair and then build a more durable relationship that will hopefully continue to their mutual benefit. Often, mediation results in a compromise by both parties, and they both come out winners.

The process is informal, relatively easy and fast, and less costly than arbitration or trial. It is also non-binding and voluntary, so that the parties can be less concerned about fighting for their rights and more constructive in protecting their interests. Another advantage of mediation is that it is confidential; information revealed during the process and any agreement made will not be on the public record.

The parties typically choose a mediator or are referred to mediation by a court before litigation is pursued. A mediator may meet with the parties separately to identify and clarify the issues and hold joint sessions to assist them in arriving at an agreement. Sessions will be devoted to improving communication between the parties and guiding them toward their own solution. A mediator may develop solutions and recommend to the parties but will not impose a settlement on the parties. If no agreement is reached, the mediator will not decide in favor of one party. Rather, the mediation will simply be unsuccessful.

（ ）1.According to the passage, how many things the mediator can do to facilitate the

process of mediation? A. Two C. Four

B. Three D. Five

（ ）2. From the legal perspective, mediation is not allowed to take place between .

A. a customs officer and a smuggler C. an importer and an exporter

B. a father and a son D. two countries at war

（ ）3. In the second paragraph, which of the following is not mentioned about mediation ?

A. Disadvantages C. Possible results

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B. focus D. Purpose

（ ）4.Which of the following pairs of words demonstrates a relationship that is most similar

to that between Mediator and Mediation? A. Arbitrator and Arbitration C. Insurer and Insurance

B. Banker and Banking D. Shipper and Shipment

（ ）5.Which of the following statements is true?

A. According to the writer, mediation is such a simple way to solve issues that it is unlikely to be successful. .

B. A judge will sometimes proposes that disputing parties solve their issues through mediation instead of litigation.

C. A mediator will decide in favor of one party only when agreement is reached. D. In order to make mediation successful, a mediator will demand that the parties accept a settlement he has made. Passage Two

Employees of SAS Institute live in a workers? Utopia. On the company?s wooded campus in North Carolina is everything a person could need: doctors, dentists, on-site childcare, masseurs…

SAS has just been chosen by Fortune magazine as one of the best companies to work for in the US. Like the other 99 companies singled out, SAS is not content to reward employees with a mere pay check. Instead, the company is dead set on making their lives easier.

Indeed, there is little these good employers will not do to take the load off their workers? shoulders. Some provide subsidized housekeepers. Some deliver ready-cooked gourmet meals to employees? doors in the evening. Others offer haircuts, free Viagra, cut-price sushi, free ergonomic chairs. One company even provides $10,000 towards the cost of adopting a child.

Not content with the above, some employers are helping their staff fill their leisure hours too. Many offer swimming pools and fitness centers, some arrange guitar lessons or provide garden allotments. Some even lay on company holidays, whisking workers and their partners off to luxury island locations.

And that is not all: some companies also set the standard for employees to follow in

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their private lives. At First Tennessee, employees get a $130 cash bonus if they are seen to be practicing 10 specified healthy behavior patterns.

For these forward-looking employers the vexed problem of work / life balance – assumed to be one of the greatest workplace issues facing us – is magically eliminated. These companies are mounting a take-over bid for their employees? lives with the result that issue of balance no longer arises.

And at these companies hardly anyone ever leaves. Which might mean everyone is gloriously happy. Or it might mean the prospect of severing one?s entire life from an employer is so daunting that it seems easier to stay put.

Amid all this bounty there is just one thing that none of these companies offer. And that is time. If employers really want to show that they are helping employees balance their lives, the answer is not to do their shopping, fix their teeth and issue them with laptops so that they can work ?flexibly? right through the night. It is to ensure that people do not work too hard. To write it into the company?s culture that no one will be expected to work more than, say, 40 hours a week on average. And for the Chief Executive to show the way.

Certainly this would not be easy, and probably not cheap either. But an employer that tackled the long-hours culture would be reaching the parts that all the free hairdos, Viagra and guitar lessons in the world will never reach.

（ ）6. According to the passage, which is the best way for employees to balance their

lives?

A. To offer swimming pools and fitness centers. B. To arrange guitar lessons or provide garden allotments. C. To set the standard for employees to follow.

D. To let employees have their own time, ensuring people do not work too hard.

（ ）7. According to the passage, which benefits are partly paid for by the companies?

A. Guitar lessons B. Viagra C. housekeepers D. sushi

（ ）8. What does the phrase “to lay on” in the sentence “Some even lay on company

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holidays, whisking workers and their partners off to luxury island locations” mean? A. To provide B. To put on C. To sell D. To envisage

（ ）9. The passage suggests that employers can offer the following fringe benefits to

their employees except . A. holidays B. hairdos C. time D. guitar lessons

（ ）10. Which of the following statements is true?

A. Employers can offer any fringe benefits to their employees. B. Employers can help their employees to purchase their apartments. C. Employers issue their employees with laptops just to balance their lives. D. Employers can send their employees to luxury island locations for holidays.

得分 评卷人 复核人 III．Business Translation: 20%（商务翻译，20分）

Section A

Directions: There are ten terms in this section. Translate the English terms or phrases into Chinese and the Chinese terms or phrases into English. Then write down the translation on the paper. This section totals 10 points, one point for each term.

1. Air Waybill 2.confirmed L/C

3.open cover 4.neutral packing

5. document of title 6.空白背书

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7.承兑行 8.颜色搭配

9.速遣费 10.行业刊物 Section B

Directions: Translate the following five Chinese sentences into English. Then write down the translation on the paper. This part totals 10 points, two points for each sentence.

1.我们对于你们在《电脑世界》上做广告的各类电脑配件(computer accessories)很感兴趣。

2.如果样品符合我们所要求的标准，我们将会大量订购。

3.请指示你方银行尽快修改信用证，以便我方能按时装运货物。

4.如果你方能寄来最新的商品目录及价格表，我方将不甚感激。

5.感谢你方5月15日的来函，询购我方的熊猫牌系列扫描仪。 得分 评卷人 复核人 III．Business Writing: 40%（商函写作，40分）

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Directions: In this section, you are required to write an English letter in the full correct layout based on the information given below. Then write down the letter on the paper. This section totals 20 points.

1.对方公司名称和地址：Kiddie Korner, Inc.

385 Richards Street, Vancouver, B.C., Canada V6B3A7

2.写信日期：2010年5月18日

3.上个月在温哥华商品交易会对方公司摊位上展出的打印机系列给你方留下很深刻的印象。

4.你方是一家大型连锁零售店，现在想寻找能向你方提供各式打印机的厂家。 5.你方将大量订购，所以希望能从净目录价格上得到20%的商业折扣，外加一定的数量折扣；你方的付款条件通常是30天远期付款交单。

6.如果这些条件令你方感兴趣，并且你方能够每次供货达1000台以上，则请寄最新的目录本和价格表。 7.希望早日收到你方的回音。

8.写信人: Michael Wong Purchase Manager 公司名称和地址：Shanghai Far East Trading Co. Ltd.

361 Xianxia Road, Shanghai 200336, China

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职业英语技能（中级）参考答案

I. . Reading & Comprehension阅读与理解：40% Section A： (10分，每题1分)

1. C 2. C 3. A 4. B 5. A 6. D 7. A 8. C 9. B 10. D Section B： (10分，每题1分)

1. B 2. A 3. C 4. D 5. C 6. D 7. C 8. A 9. C 10. D Section C：(20分，每题2分) 1. B 2. A 3. A 4. A 5. B

6. D

7. C 8. A 9. C 10. D

II. Business Translation商务翻译：20% Section A： (10分，每题1分)

1. 空运提单 2. 保兑信用证 3. 预约保险 4. 中性包装 5. 产权单证 6. blank endorsement 7. accepting bank 8. color assortment 9. dispatch money 10. trade journal Section B： (10分，每题2分)

1. We are quite interested in the computer accessories you advertised in Computer World. 2. If the sample is up to the standard we require, we will place a substantial order with you. 3. Please instruct your bank to amend the L/C as soon as possible so that we can ship the goods as scheduled.

4. We would appreciate it if you could send us your latest catalogue and pricelist. 5. Thank you for your letter of May 15, enquiring for our Panda range of scanners. III. Business Writing商函写作：40%。 Shanghai Far East Trading Co. Ltd.

361 Xianxia Road, Shanghai 200336, China （1分） May 18, 2010

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Kiddie Korner, Inc.

385 Richards Street, Vancouver, B.C. Canada V6B3A7 Dear Sir

We were impressed by the selection of printers that were displayed on your stand at the trade fair that was held in Vancouver last month.

We are a large chain of retailers and are looking for a manufacturer who could supply us with a wide range of printers.

As we usually place very large orders, we would expect a quantity discount in addition to a 20% trade discount off net list prices, and our terms of payment are normally 30-day bill of exchange, documents against payment.

If these conditions interest you, and you can meet orders of over 1000 printers at one time, please send us your latest catalogue and pricelist.

We look forward to hearing from you soon.

Sincerely yours

Michael Wong Purchase Manager

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