cost acct test bank chapter 13

更新时间:2023-09-20 13:06:01 阅读量: 医药卫生 文档下载

说明:文章内容仅供预览,部分内容可能不全。下载后的文档,内容与下面显示的完全一致。下载之前请确认下面内容是否您想要的,是否完整无缺。

Cost Accounting, 14e (Horngren/Datar/Rajan)

Chapter 13 Strategy, Balanced Scorecard, and Strategic Profitability Analysis

Objective 13.1

1) ________ describes how an organization matches its own capabilities with the opportunities in the marketplace to accomplish its overall objectives. A) Strategy B) Planning

C) Learning and growth perspective D) Customer perspective Answer: A Diff: 1

Terms: total quality management (TQM) Objective: 1

AACSB: Reflective thinking

2) In general, profit potential ________ with greater competition, stronger potential entrants, products that are similar, and more-demanding customers and suppliers. A) increases B) stays constant C) decreases

D) increases exponentially Answer: C Diff: 1

Terms: five force industry analysis Objective: 1

AACSB: Reflective thinking

3) Which of the following is NOT a force that shapes an organization's profit potential? A) Competitors

B) Equivalent products

C) Bargaining power of input suppliers D) All of these answers are correct. Answer: D Diff: 2

Terms: five force industry analysis Objective: 1

AACSB: Reflective thinking

1

Copyright ? 2012 Pearson Education, Inc.

4) Which of the following is a force that shapes an organization's profit potential? A) Investors

B) Potential entrants into the market C) Creditors

D) Research and development Answer: B Diff: 2

Terms: five force industry analysis Objective: 1

AACSB: Reflective thinking

5) ________ is an organization's ability to offer products or services that are perceived by its customers as being superior and unique relative to those of its competitors. A) Strategy

B) Product differentiation C) Cost leadership

D) The balanced scorecard Answer: B Diff: 1

Terms: product differentiation Objective: 1

AACSB: Reflective thinking

6) ________ is an organization's ability to achieve low costs relative to competitors through productivity and efficiency improvements, elimination of waste, and tight cost control. A) Strategy

B) Product differentiation C) Cost leadership

D) The balanced scorecard Answer: C Diff: 1

Terms: cost leadership Objective: 1

AACSB: Reflective thinking

7) An organization that is using the product differentiation approach would: A) focus on tight cost control B) carefully cultivate their brands

C) provide products that are similar to competitors D) offer products at a lower cost than competitors Answer: B Diff: 2

Terms: product differentiation Objective: 1

AACSB: Reflective thinking

2

Copyright ? 2012 Pearson Education, Inc.

8) An organization that is using the cost leadership approach would: A) incur costs for innovative R&D

B) provide products at a higher cost than competitors

C) focus on productivity through efficiency improvements D) bring products to market rapidly Answer: C Diff: 2

Terms: cost leadership Objective: 1

AACSB: Reflective thinking

Answer the following questions using the information below:

Stewart Corporation plans to grow by offering a sound system, the SS3000, that is superior and unique from the competition. Stewart believes that putting additional resources into R&D and staying ahead of the competition with technological innovations is critical to implementing its strategy.

9) Stewart's strategy is: A) product differentiation B) downsizing C) reengineering D) cost leadership Answer: A Diff: 2

Terms: product differentiation Objective: 1

AACSB: Reflective thinking

Answer the following questions using the information below:

Riter Corporation manufactures water toys. It plans to grow by producing high-quality water toys at a low cost that are delivered in a timely manner. There are a number of other manufacturers who produce similar water toys. Riter believes that continuously improving its manufacturing processes and having satisfied employees are critical to implementing its strategy.

10) Riter's strategy is: A) product differentiation B) downsizing C) reengineering D) cost leadership Answer: D Diff: 2

Terms: cost leadership Objective: 1

AACSB: Ethical reasoning

3

Copyright ? 2012 Pearson Education, Inc.

Answer the following questions using the information below:

Meale Company makes a household appliance with model number X500. The goal for 2012 is to reduce direct materials usage per unit. No defective units are currently produced. Manufacturing conversion costs depend on production capacity defined in terms of X500 units that can be produced. The industry market size for appliances increased 10% from 2011 to 2012. The following additional data are available for 2011 and 2012: 2011 2012 Units of X500 produced and sold 10,000 11,000 Selling price $100 $95 Direct materials (square feet) 30,000 29,000 Direct material costs per square foot $10 $11 Manufacturing capacity for X500 (units) 12,500 12,000 Total conversion costs $250,000 $240,000 Conversion costs per unit of capacity $20 $20

11) Which strategy is Meale's Corporation pursuing?

A) Product differentiation, because the units produced and sold increased. B) Product differentiation, because total conversion costs decreased.

C) Cost leadership, because direct material costs per square foot increased. D) Cost leadership, because the selling price decreased. Answer: D Diff: 2

Terms: cost leadership Objective: 1

AACSB: Analytical skills

12) Strategy describes how an organization matches its own capabilities with the opportunities in the marketplace to accomplish its overall objectives. Answer: TRUE Diff: 1

Terms: total quality management (TQM) Objective: 1

AACSB: Reflective thinking

13) One of the five forces of industry analysis is understanding the bargaining power of your input suppliers.

Answer: TRUE Diff: 1

Terms: five force industry analysis Objective: 1

AACSB: Reflective thinking

4

Copyright ? 2012 Pearson Education, Inc.

14) Product differentiation is an organization’’s ability to achieve lower costs relative to competitors through productivity and efficiency improvements, elimination of waste, and tight cost control. Answer: FALSE

Explanation: Cost leadership is an organization's ability to achieve lower costs relative to competitors through productivity and efficiency improvements, elimination of waste, and tight cost control. Diff: 1

Terms: cost leadership Objective: 1

AACSB: Reflective thinking

15) Product differentiation is an organization’’s ability to offer products or services perceived by its customers to be superior and unique relative to the products or services of its competitors. Answer: TRUE Diff: 1

Terms: product differentiation Objective: 1

AACSB: Reflective thinking

16) The cost leadership strategy is for products and services that are similar to competitor's products and services.

Answer: TRUE Diff: 1

Terms: cost leadership Objective: 1

AACSB: Reflective thinking

17) The product differentiation strategy is probably best for a company if the engineering staff is more skilled at making process improvements than at creatively designing new products. Answer: FALSE

Explanation: The cost leadership strategy is probably best for a company if the engineering staff is more skilled at making process improvements than at creatively designing new products. Diff: 2

Terms: product differentiation Objective: 1

AACSB: Reflective thinking

18) In general, profit potential increases with greater competition, stronger potential entrants, products that are similar, and tougher customers and suppliers. Answer: FALSE

Explanation: In general, profit potential decreases with greater competition, stronger potential entrants, products that are similar, and tougher customers and suppliers. Diff: 1

Terms: five force industry analysis Objective: 1

AACSB: Reflective thinking

5

Copyright ? 2012 Pearson Education, Inc.

19) Bosely Corporation is reviewing its business strategy. The first step for Bosely is to perform an industry analysis. You have been hired to help the company go through the strategy formulation process.

Required:

To perform the industry analysis, what areas should Bosely focus on and give at least one example of how Bosely can effectively deal with each area.

Answer: The industry analysis is composed of five areas:

1. Competitors - How competitive is the industry for Bosely's particular product ? They can differentiate the product to reduce competition.

2. Potential entrants to the market - How easy is it for new competitors to join the market? Create barriers to entry, such as high capital requirements.

3. Equivalent products - Is there a substitute product available? Make continuous product improvements to reduce likelihood of equivalent products.

4. Bargaining power of customers - How many suppliers can customers access? Try to negotiate long-term purchase agreements.

5. Bargaining power of input suppliers - How many raw material vendors are there? Try to find alternative suppliers and negotiate the best price for raw materials. Diff: 3

Terms: five force industry analysis Objective: 1

AACSB: Reflective thinking

20) Explain the product differentiation and the cost leadership strategies.

Answer: Product differentiation is an organization's ability to offer products or services perceived by its customers to be superior and unique relative to the products or services of its competitors.

Cost leadership is an organization's ability to achieve lower costs relative to competitors through productivity and efficiency improvements, elimination of waste, and tight cost control. Diff: 3

Terms: cost leadership, product differentiation Objective: 1

AACSB: Reflective thinking

Objective 13.2

1) ________ is the fundamental rethinking and redesign of business processes to achieve improvements in critical measures of performance such as cost, quality, service, speed, and customer satisfaction. A) Strategy

B) Customer perspective

C) Learning and growth perspective D) Reengineering Answer: D Diff: 1

Terms: reengineering Objective: 2

AACSB: Reflective thinking

6

Copyright ? 2012 Pearson Education, Inc.

2) Successful reengineering involves:

A) cutting across functional lines to focus on the entire business process B) redefining the roles and responsibilities of employees C) using information technology D) All of these answers are correct. Answer: D Diff: 2

Terms: reengineering Objective: 2

AACSB: Reflective thinking

3) The balanced scorecard measures an organization's performance from all of the following perspectives EXCEPT: A) financial B) government C) customer

D) learning and growth Answer: B Diff: 2

Terms: Balanced Scorecard Objective: 2

AACSB: Reflective thinking

4) Reengineering is the fundamental rethinking and redesign of business processes to achieve

improvements in critical measures of performance such as cost, quality, service, speed, and customer satisfaction. Answer: TRUE Diff: 1

Terms: reengineering Objective: 2

AACSB: Reflective thinking

5) Reengineering benefits are most significant when they focus on one business function rather than crossing functional lines of the business process. Answer: FALSE

Explanation: Reengineering benefits are most significant when they cut across functional lines to focus on the entire business process. Diff: 2

Terms: reengineering Objective: 2

AACSB: Reflective thinking

6) Successful reengineering efforts generally involve changing the roles and responsibilities of employees. Answer: TRUE Diff: 2

Terms: reengineering Objective: 2

AACSB: Reflective thinking

7

Copyright ? 2012 Pearson Education, Inc.

7) What is reengineering. Can you contrast a reengineering approach to change with a kaizen approach to change?

Answer: Reengineering is the rethinking of business processes, such as the order delivery process, to improve critical performance measures such as cost, quality, or customer satisfaction. It can be contrasted to a kaizen approach to change in that reengineering is most often a sudden, drastic change, while a kaizen approach involves small, incremental but continual improvements. Diff: 2

Terms: reengineering Objective: 2

AACSB: Analytical skills

Objective 13.3

1) ________ translates an organization's mission and strategy into a comprehensive set of performance measures that provide the framework for implementing its strategy. A) Productivity component B) Product differentiation C) Cost leadership

D) The balanced scorecard Answer: D Diff: 1

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

2) The purpose of the balanced scorecard is best described as helping an organization: A) develop customer relations

B) mobilize employee skills for continuous improvements in processing capabilities, quality, and response times

C) introduce innovative products and services desired by target customers

D) translate an organization's mission and strategy into a set of performance measures that help to implement the strategy Answer: D Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

3) The first step to successful balanced scorecard implementation is clarifying the: A) organization's vision and strategy

B) elements that pertain to value-added aspects of the business C) owner's expectations about return on investment

D) objectives of all four balanced scorecard measurement perspectives Answer: A Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

8

Copyright ? 2012 Pearson Education, Inc.

4) The balanced scorecard is said to be \A) short-term and long-term objectives B) financial and nonfinancial objectives C) internal and external objectives D) All of these answers are correct. Answer: D Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

5) Balanced scorecard objectives are in balance when: A) debits equal credits

B) financial performance measurements are less than the majority of measurements C) the measurements are fair

D) the measurements reflect an improvement over the previous year Answer: B Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

6) The internal business processes perspective of the balanced scorecard comprises three subprocesses that address all of the following EXCEPT:

A) innovative processes used to create new products, services, and processes B) motivating current employees

C) providing service and support to the customer after the sale

D) delivering existing products and services to best meet the needs of customers Answer: B Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

7) Identify the best description of the balanced scorecard's financial perspective. To achieve our firm's vision and strategy:

A) how can we obtain greater profits for the current year? B) how can we increase shareholder value?

C) how will we obtain continuous improvements? D) how can we secure greater customer satisfaction? Answer: B Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

9

Copyright ? 2012 Pearson Education, Inc.

8) Identify the best description of the balanced scorecard's internal business processes perspective. To achieve our firm's vision and strategy: A) how do we lower costs?

B) how do we motivate employees? C) how can we obtain greater profits?

D) what processes will increase value to customers? Answer: D Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

9) All of the following relate to the balanced scorecard's learning and growth perspective EXCEPT: A) How do we achieve greater employee satisfaction? B) What new products do we create?

C) How do we provide information systems with updated technology? D) How will we motivate and empower our employees? Answer: B Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

10) Measures of the balanced scorecard's financial perspective include: A) information system availability B) number of new patents C) revenue growth D) defect rates Answer: C Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

11) Measures of the balanced scorecard's financial perspective include all of the following EXCEPT: A) operating income B) customer satisfaction C) gross profit percentage D) cost reductions Answer: B Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

10

Copyright ? 2012 Pearson Education, Inc.

12) Measures of the balanced scorecard's customer perspective include: A) market share

B) number of on-time deliveries C) number of process improvements D) revenue growth Answer: A Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

13) Measures of the balanced scorecard's customer perspective include all of the following EXCEPT: A) market share

B) customer satisfaction C) number of new customers

D) customer training on new products Answer: D Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

14) Measures of the balanced scorecard's internal-business-process perspective include: A) market share

B) new product development time C) employee education D) return on investment Answer: B Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

15) Measures of the balanced scorecard's internal-business-process perspective include all of the following EXCEPT: A) operating capabilities B) number of new products C) employee turnover rates D) defect rates Answer: C Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

11

Copyright ? 2012 Pearson Education, Inc.

16) Measures of the balanced scorecard's learning-and-growth perspective include: A) employee satisfaction ratings B) economic value added

C) time taken to deliver product to customers D) customer-retention percentage Answer: A Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

17) Measures of the balanced scorecard's learning-and-growth perspective include all of the following EXCEPT:

A) employee education and skill level

B) percentage of processes with advanced controls C) employee-satisfaction ratings

D) time taken to replace defective products Answer: D Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

18) Which of the following is NOT true of a good balanced scorecard?

A) It tells the story of a company's strategy by articulating a sequence of cause-and-effect relationships. B) It helps to communicate corporate strategy to all members of the organization.

C) It identifies all measures, whether significant or small, that help to implement strategy.

D) It uses nonfinancial measures to serve as leading indicators of future financial performance. Answer: C Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

19) Which of the following is NOT true of the balanced scorecard? A) Different strategies call for different scorecards.

B) Successful implementation requires commitment and leadership from top management. C) Only objective measures should be used and subjective measures should be avoided. D) Cause-and-effect linkages may not be precise and should evolve over time. Answer: C Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

12

Copyright ? 2012 Pearson Education, Inc.

20) The return-on-investment ratio is an example of a balanced-scorecard measure of the: A) internal business process perspective B) customer perspective

C) learning and growth perspective D) financial perspective Answer: D Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

21) The number of complaints about a product is an example of a balanced-scorecard measure of the: A) internal business process perspective B) customer perspective

C) learning and growth perspective D) financial perspective Answer: B Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Communication

22) Manufacturing cycle efficiency is an example of a balanced-scorecard measure of the: A) internal business process perspective B) customer perspective

C) learning and growth perspective D) financial perspective Answer: A Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

23) Surveys of employee satisfaction is an example of a balanced-scorecard measure of the: A) internal business process perspective B) customer perspective

C) learning and growth perspective D) financial perspective Answer: C Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Communication

13

Copyright ? 2012 Pearson Education, Inc.

Answer the following questions using the information below:

Stewart Corporation plans to grow by offering a sound system, the SS3000, that is superior and unique from the competition. Stewart believes that putting additional resources into R&D and staying ahead of the competition with technological innovations is critical to implementing its strategy.

24) To further company strategy, measures on the balanced scorecard would most likely include: A) number of process improvements B) manufacturing quality C) yield

D) an increase in operating income from productivity gains Answer: B Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

Answer the following questions using the information below:

Riter Corporation manufactures water toys. It plans to grow by producing high-quality water toys at a low cost that are delivered in a timely manner. There are a number of other manufacturers who produce similar water toys. Riter believes that continuously improving its manufacturing processes and having satisfied employees are critical to implementing its strategy.

25) To further company strategy, measures on the balanced scorecard would most likely include: A) number of process improvements B) price premium earned C) longer cycle times

D) an increase in operating income from increased profit margins Answer: A Diff: 3

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

26) Managers need to evaluate the success of a strategy by: A) evaluating budget-to-actual variances B) doing a cost-benefit analysis

C) linking the sources of operating-income increases to the strategy D) evaluating the level of bonus compensation Answer: C Diff: 3

Terms: total quality management (TQM) Objective: 3

AACSB: Reflective thinking

14

Copyright ? 2012 Pearson Education, Inc.

27) The balanced scorecard translates an organization's mission and strategy into a set of performance measures that provides the framework for implementing its strategy. Answer: TRUE Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

28) The balanced scorecard uses financial and nonfinancial performance measures to evaluate short-run and long-run performance in a single report. Answer: TRUE Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

29) In for-profit companies, the primary goal of the balanced scorecard is to sustain short-run financial performance. Answer: FALSE

Explanation: In for-profit companies, the primary goal of the balanced scorecard is to sustain long-run financial performance. Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

30) To achieve success, it is important to set nonfinancial objectives as well as financial objectives. Answer: TRUE Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

31) A strategy map is a diagram that describes how an organization creates value by connecting strategic objectives in explicit cause-and-effect relationships with each other in the financial, customer, internal business process, and learning and growth perspectives. Answer: TRUE Diff: 2

Terms: strategy map Objective: 3

AACSB: Reflective thinking

32) The customer perspective of the balanced scorecard evaluates the profitability of the strategy. Answer: FALSE

Explanation: The financial perspective of the balanced scorecard evaluates the profitability of the strategy. Diff: 1

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

15

Copyright ? 2012 Pearson Education, Inc.

33) Employee satisfaction is a measure of the internal business perspective of the balanced scorecard. Answer: FALSE

Explanation: Employee satisfaction is a measure of the learning and growth perspective. Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Communication

34) The financial perspective of the balanced scorecard identifies targeted customers and market segments and measures the company's success in these segments. Answer: FALSE

Explanation: The customer perspective of the balanced scorecard identifies targeted customers and market segments and measures the company's success in these segments. Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Communication

35) The customer perspective under the balanced scorecard approach would include measures on cost reduction.

Answer: FALSE

Explanation: The financial perspective under the balanced scorecard approach would include measures on cost reduction. Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

36) When implementing a balanced scorecard, the cause-and-effect linkages are always precise. Answer: FALSE

Explanation: When implementing a balanced scorecard, the cause-and-effect linkages are seldom precise. Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

37) Different strategies call for different scorecards. Answer: TRUE Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

16

Copyright ? 2012 Pearson Education, Inc.

38) Buck Corporation plans to grow by offering a computer monitor, the CM3000 that is superior and unique from the competition. Buck believes that putting additional resources into R&D and staying ahead of the competition with technological innovations are critical to implementing its strategy.

Required:

a. Is Buck's strategy one of product differentiation or cost leadership? Explain briefly.

Identify at least one key element that you would expect to see included in the balanced scorecard: b. for the financial perspective. c. for the customer perspective.

d. for the internal business process perspective. e. for the learning and growth perspective. Answer:

a. Buck's strategy is one of product differentiation because the company plans to offer a product that is superior and unique from the competition.

The company's balanced scorecard should describe the product differentiation strategy. Key elements should include:

b. operating income growth from charging higher margins for CM3000 for the financial perspective c. market share in the high-end monitor market, customer satisfaction, and new customers for the customer perspective

d. manufacturing quality, new product features added, and order delivery time for the internal business perspective

e. development time for new features, improvements in manufacturing technologies, employee education and skill levels, and employee satisfaction for the learning and growth perspective Diff: 2

Terms: cost leadership, product differentiation, balanced scorecard Objective: 1, 3

AACSB: Use of Information Technology

17

Copyright ? 2012 Pearson Education, Inc.

39) Maloney Corporation manufactures plastic water bottles. It plans to grow by producing high-quality water bottles at a low cost that are delivered in a timely manner. There are a number of other

manufacturers who produce similar water bottles. Maloney believes that continuously improving its manufacturing processes and having satisfied employees are critical to implementing its strategy.

Required:

a. Is Maloney's strategy one of product differentiation or cost leadership? Explain briefly.

Identify at least one key element that you would expect to see included in the balanced scorecard: b. for the financial perspective. c. for the customer perspective.

d. for the internal business process perspective. e. for the learning and growth perspective.

Answer:

a. Maloney's strategy is one of cost leadership because there are a number of other manufacturers who produce similar water bottles. To succeed, Maloney will have to achieve lower costs relative to competitors through productivity and efficiency improvements, elimination of waste, and tight cost controls.

The company's balanced scorecard should describe the product differentiation strategy. Key elements should include:

b. operating income growth from productivity gains and growth for the financial perspective

c. growth in market share, new customers, customer responsiveness, and customer satisfaction for the customer perspective

d. yield, time to complete customer jobs, and order delivery time for the internal business perspective e. number of process improvements, hours of employee training, and employee satisfaction for the learning and growth perspective Diff: 2

Terms: cost leadership, product differentiation, balanced scorecard Objective: 1, 3

AACSB: Analytical skills

18

Copyright ? 2012 Pearson Education, Inc.

40) For each of the following measures, identify which perspective of the balanced scorecard it represents: financial, customer, internal-business-process, or learning-and growth.

1. service response time 2. market share

3. gross margin percentage 4. defect rates

5. customer satisfaction

6. information system availability 7. new-product development time 8. economic value added 9. employee education

10. manufacturing downtime Answer:

1. internal-business-process 2. customer 3. financial

4. internal-business-process 5. customer

6. learning-and-growth 7. internal-business-process 8. financial

9. learning-and-growth 10. internal-business-process Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Analytical skills

41) What is the primary purpose of the balanced scorecard?

Answer: The primary purpose of the balanced scorecard is to translate an organization's mission and strategy into a set of performance measures that put that strategy into action with clearly-stated objectives, measures, targets, and initiatives. Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Analytical skills

42) What are the four key perspectives in the balanced scorecard? Answer: The four key perspectives in the balanced scorecard are: a. the financial perspective, b. the customer perspective,

c. the internal business processes perspective, and d. the learning and growth perspective. Diff: 2

Terms: Balanced Scorecard Objective: 3

AACSB: Reflective thinking

19

Copyright ? 2012 Pearson Education, Inc.

Objective 13.4

1) Which component of strategy measures the changes in operating income attributed solely to an increase in the quantity of output between Year 1 and Year 2? A) the growth component

B) the price-recovery component C) the productivity component D) the cost leadership component Answer: A Diff: 1

Terms: growth component Objective: 4

AACSB: Reflective thinking

2) Which component of strategy measures the change in operating income attributable solely to changes in a company's profit margins between Year 1 and Year 2? A) the growth component

B) the price-recovery component C) the productivity component D) the cost leadership component Answer: B Diff: 1

Terms: price-recovery component Objective: 4

AACSB: Reflective thinking

3) Which component of strategy measures the reduction in costs attributable to a reduction in the quantity of inputs used in Year 2 relative to the quantity of inputs that would have been used in Year 1 to produce the Year 2 output?

A) the growth component

B) the price-recovery component C) the productivity component D) the cost leadership component Answer: C Diff: 1

Terms: productivity component Objective: 4

AACSB: Reflective thinking

4) When analyzing the change in operating income, the strategy component of growth: A) calculations are similar to the selling-price variance calculations B) isolates the change attributed solely to an increase in market share C) isolates the change attributed solely to an increase in industry growth

D) isolates the change attributed solely to an increase in the quantity of units sold Answer: D Diff: 3

Terms: growth component Objective: 4

AACSB: Reflective thinking

20

Copyright ? 2012 Pearson Education, Inc.

20) What is the cost effect of the growth component for direct materials? A) $15,000 U B) $10,000 U C) $10,000 F D) $16,500 F Answer: A

Explanation: A) 30,000/10,000 units = 3 sq feet per unit 500 additional units x 3sq feet = 1,500 additional square feet 1,500 additional sq feet x $10 per sq ft = $15,000 U OR

30,000 × 10,500/10,000 = 31,500; (31,500 - 30,000) × $10 = $15,000 U Diff: 3

Terms: growth component Objective: 4

AACSB: Analytical skills

21) What is the cost effect of the growth component for conversion costs? A) $12,500 U B) Zero

C) $10,000 U D) $10,000 F Answer: D Diff: 3

Terms: growth component Objective: 4

AACSB: Analytical skills

22) Overall, was Merrill's strategy successful in 2012? A) No, because the selling price per unit decreased. B) No, because operating income decreased. C) Yes, because less direct materials were used. D) No, because more units were produced and sold. Answer: B Diff: 3

Terms: growth component Objective: 4

AACSB: Analytical skills

26

Copyright ? 2012 Pearson Education, Inc.

Answer the following questions using the information below:

Wingard Company makes a household appliance with model number X200. The goal for 2012 is to reduce direct materials usage per unit. No defective units are currently produced. Manufacturing conversion costs depend on production capacity defined in terms of X200 units that can be produced. The industry market size for appliances increased 10% from 2011 to 2012. The following additional data are available for 2011 and 2012: 2011 2012 Units of X200 produced and sold 10,000 11,000 Selling price $100 $95 Direct materials (square feet) 30,000 29,000 Direct material costs per square foot $10 $11 Manufacturing capacity for X200 (units) 12,500 11,000 Total manufacturing conversion costs $250,000 $220,000 Manufacturing conversion costs per unit of capacity $20 $20

23) What is the revenue effect of the price-recovery component? A) $5,000 U B) $55,000 U C) $50,000 F D) $102,500 F Answer: B

Explanation: B) ($95 - $100) × 11,000 = $55,000 U Diff: 2

Terms: price-recovery component Objective: 4

AACSB: Analytical skills

24) What is the cost effect of the price-recovery component? A) $30,500 F B) $31,500 U C) $2,500 F D) $33,000 U Answer: D

Explanation: D) 30,000 × 11,000/10,000 = 33,000; [($11 - $10) × 33,000] + [($20 - $20) × 12,500] = $33,000 U Diff: 3

Terms: price-recovery component Objective: 4

AACSB: Analytical skills

27

Copyright ? 2012 Pearson Education, Inc.

25) What is the net effect on operating income as a result of the price-recovery component?

A) decreased operating income due to decreased selling price and inability to recover increased costs B) decreased operating income due to the inability to recover increased costs

C) increased operating income due to the increased number of units produced and sold D) increased operating income due to the revenue effect of the price-recovery component Answer: A

Explanation: A) ($95 - $100) × 11,000 = $55,000 U 30,000 × 11,000/10,000 = 33,000; [($11 - $10) × 33,000] + [($20 - $20) × 12,500] = $33,000 U

$55,000 U + $33,000 U = $88,000 U decrease in operating income as a result of the price recovery component Diff: 3

Terms: price-recovery component Objective: 4

AACSB: Analytical skills

26) Overall, was Wingard's strategy successful for 2012? A) No, because the selling price per unit decreased. B) Yes, because operating income increased. C) Yes, because less direct materials were used. D) No, because more units were produced and sold. Answer: B Diff: 3

Terms: productivity component Objective: 4

AACSB: Analytical skills

28

Copyright ? 2012 Pearson Education, Inc.

Answer the following questions using the information below:

Following a strategy of product differentiation, Loftus Company makes a high-end Appliance, AP15. Loftus Company presents the following data for the years 2011 and 2012: 2011 2012 Units of AP15 produced and sold 20,000 21,000 Selling price $200 $220 Direct materials (square feet) 60,000 61,500 Direct materials costs per square foot $20 $22 Manufacturing capacity in units of AP15 25,000 25,000 Total conversion costs $1,000,000 $1,100,000 Conversion costs per unit of capacity $40 $44 Selling and customer-service capacity (customers) 60 58 Total selling and customer-service costs $360,000 $362,500 Selling and customer-service capacity cost per customer $6,000 $6,250

Loftus Company produces no defective units but it wants to reduce direct materials usage per unit of AP15 in 2012. Manufacturing conversion costs in each year depend on production capacity defined in terms of AP15 units that can be produced. Selling and customer-service costs depend on the number of customers that the customer and service functions are designed to support. Loftus Company has 46 customers in 2011 and 50 customers in 2012. The industry market size for high-end appliances increased 5% from 2011 to 2012.

27) What is operating income for 2011? A) $364,500 B) $1,804,500 C) $1,440,000 D) $200,000 Answer: C

Explanation: C) ($200 × 20,000) - [($20 × 60,000) + ($40 × 25,000) + ($6,000 × 60)] = $1,440,000 Diff: 2

Terms: operating income Objective: 4

AACSB: Analytical skills

28) What is operating income in 2012? A) $1,440,000 B) $1,804,500 C) $364,500 D) $200,000 Answer: B

Explanation: B) ($220 × 21,000) - [($22 × 61,500) + ($44 × 25,000) + ($6,250 × 58)] = $1,804,500 Diff: 2

Terms: operating income Objective: 4

AACSB: Analytical skills

29

Copyright ? 2012 Pearson Education, Inc.

29) What is the change in operating income from 2011 to 2012? A) $1,440,000 F B) $1,804,500 F C) $364,500 F D) $200,000 F Answer: C

Explanation: C) ($200 × 20,000) - [($20 × 60,000) + ($40 × 25,000) + ($6,000 × 60)] = $1,440,000 ($220 × 21,000) - [($22 × 61,500) + ($44 × 25,000) + ($6,250 × 58)] = $1,804,500 $1,440,000 - $1,804,500 = $364,500 F Diff: 2

Terms: operating income Objective: 4

AACSB: Analytical skills

30) What is the revenue effect of the growth component? A) $220,000 F B) $420,000 F C) $400,000 F D) $200,000 F Answer: D

Explanation: D) (21,000 - 20,000) × $200 = $200,000 F Diff: 2

Terms: growth component Objective: 4

AACSB: Analytical skills

31) What is the cost effect of the growth component? A) $60,000 U B) $140,000 F C) $60,000 F D) $200,000 F Answer: A

Explanation: A) [(63,000 - 60,000) × $20] + [(25,000 - 25,000) × $40] + [(60 - 60) × $6,000] = $60,000 U Diff: 3

Terms: growth component Objective: 4

AACSB: Analytical skills

30

Copyright ? 2012 Pearson Education, Inc.

32) What is the net effect on operating income as a result of the growth component? A) $60,000 U B) $140,000 F C) $60,000 F D) $200,000 F Answer: B

Explanation: B) (21,000 - 20,000) × $200 = $200,000 F [(63,000 - 60,000) × $20] + [(25,000 - 25,000) × $40] + [(60 - 60) × $6,000] = $60,000 U $200,000 F + $60,000 U = $140,000 F Diff: 3

Terms: growth component Objective: 4

AACSB: Analytical skills

33) What is the revenue effect of the price-recovery component? A) $220,000 F B) $420,000 F C) $400,000 F D) $200,000 F Answer: B

Explanation: B) ($220 - $200) × 21,000 = $420,000 F Diff: 2

Terms: price-recovery component Objective: 4

AACSB: Analytical skills

34) What is the cost effect of the price-recovery component? A) $179,000 F B) $179,000 U C) $241,000 U D) $420,000 F Answer: C

Explanation: C) [($22 - $20) × 63,000] + [($44 - $40) × 25,000] + [($6,250 - $6,000) × 60] = $241,000 U Diff: 3

Terms: price-recovery component Objective: 4

AACSB: Analytical skills

31

Copyright ? 2012 Pearson Education, Inc.

35) What is the net effect on operating income as a result of the price-recovery component? A) $179,000 F B) $179,000 U C) $241,000 U D) $420,000 F Answer: A

Explanation: A) ($220 - $200) × 21,000 = $420,000 F [($22 - $20) × 63,000] + [($44 - $40) × 25,000] + [($6,250 - $6,000) × 60] = $241,000 U $420,000 F + $241,000 U = $179,000 F Diff: 3

Terms: price-recovery component Objective: 4

AACSB: Analytical skills

36) What is the net effect on operating income as a result of the productivity component? A) $179,000 F B) $45,500 F C) $241,000 U D) $420,000 F Answer: B

Explanation: B) [(61,500 - 63,000) × $22] + [(25,000 - 25,000) × $40] + [(58 - 60) × $6,250] = $45,500 F Diff: 3

Terms: productivity component Objective: 4

AACSB: Analytical skills

37) An analysis of Baker, Inc.'s operating income for the last two years showed the following: Operating income for 2011 $1,200,000 Add growth component 30,000 Add price-recovery component 200,000 Deduct productivity component (16,000) Operating income for 2012 $1,414,000 This gain in operating income is consistent with a: A) downsizing strategy B) reengineering strategy

C) product differentiation strategy D) cost leadership strategy Answer: C Diff: 2

Terms: price-recovery component, growth component, productivity component Objective: 4

AACSB: Analytical skills

32

Copyright ? 2012 Pearson Education, Inc.

38) An increase of operating income from one year to the next indicates a company's strategy was successful.

Answer: FALSE

Explanation: Operating income could have increased simply because the entire market expanded and have nothing to do with the implementation of a company's strategy. Diff: 3

Terms: Balanced Scorecard Objective: 4

AACSB: Reflective thinking

39) To evaluate the success of its strategy, a company can subdivide the change in operating income into growth, price-recovery, and productivity components. Answer: TRUE Diff: 2

Terms: growth component, price-recovery component, productivity component Objective: 4

AACSB: Reflective thinking

40) The productivity component of operating income focuses exclusively on revenues. Answer: FALSE

Explanation: The productivity component of operating income focuses exclusively on costs. Diff: 2

Terms: productivity component Objective: 4

AACSB: Reflective thinking

41) The price-recovery component measures the increase in operating income from selling more units of a product.

Answer: FALSE

Explanation: The growth component measures the increase in operating income from selling more units of a product. Diff: 1

Terms: price-recovery component Objective: 4

AACSB: Reflective thinking

42) Companies that have been successful at cost leadership will show large favorable price-recovery and growth components when analyzing profitability. Answer: FALSE

Explanation: Companies that have successfully differentiated their products will show large favorable price-recovery and growth components when analyzing profitability. Diff: 3

Terms: cost leadership, price-recovery component, growth component Objective: 4

AACSB: Reflective thinking

33

Copyright ? 2012 Pearson Education, Inc.

43) The price-recovery component of a change in operating income from one year to the next measures the increase in operating income from selling more units of the product. Answer: FALSE

Explanation: The growth component of a change in operating income from one year to the next measures the increase in operating income from selling more units of the product. Diff: 2

Terms: price-recovery component Objective: 4

AACSB: Reflective thinking

44) The growth component of a change in operating income measures the effect of price changes on revenues and costs. Answer: FALSE

Explanation: The price-recovery component of a change in operating income measures the effect of price changes on revenues and costs. Diff: 2

Terms: price-recovery component Objective: 4

AACSB: Reflective thinking

45) An analysis of Rodney Corporation's operating income changes between 2011 and 2012 show the following:

Operating income for 2011 $2,000,000 Add growth component 100,000 Deduct price-recovery component (60,000) Add productivity component 240,000 Operating income for 2012 $2,280,000

Required: Is Rodney's operating income gain consistent with the product differentiation or cost leadership strategy? Explain briefly.

Answer: Rodney's operating income gain is consistent with the cost leadership strategy because the

increase in operating income was driven by the $240,000 gain in productivity. It appears that Rodney took advantage of its productivity gain to reduce prices and to fuel growth. Diff: 2

Terms: cost leadership, product differentiation Objective: 1, 4

AACSB: Analytical skills

34

Copyright ? 2012 Pearson Education, Inc.

46) An analysis of Captain Jack Corporation's operating income changes between 2011 and 2012 show the following:

Operating income for 2011 $2,000,000 Add growth component 60,000 Add price-recovery component 400,000 Deduct productivity component (20,000) Operating income for 2012 $2,440,000

Required: Is Captain Jack's operating income gain consistent with the product differentiation or cost leadership strategy? Explain briefly.

Answer: Captain Jack's operating income gain is consistent with the product differentiation strategy because the increase in operating income was driven by the $400,000 gain in the price-recovery

component. It appears that Jack's superior quality stimulated slight growth and allowed it to charge a price premium for its products. Diff: 2

Terms: cost leadership, product differentiation Objective: 1, 4

AACSB: Reflective thinking

47) Following a strategy of product differentiation, Sting Corporation makes a high-end computer monitor, CM7. Sting Corporation presents the following data for the years 2012 and 2013: 2012 2013 Units of CM 7 produced and sold 5,000 5,500 Selling price $400 $440 Direct materials (pounds) 15,000 15,375 Direct materials costs per pound $40 $44 Manufacturing capacity for CM7 (units) 10,000 10,000 Conversion costs $1,000,000 $1,100,000 Conversion costs per unit of capacity $100 $110 Selling and customer-service capacity (customers) 60 58 Total selling and customer-service costs $360,000 $362,500 Selling and customer-service capacity cost per customer $6,000 $6,250

Sting Corporation produces no defective units but it wants to reduce direct materials usage per unit of CM7 in 2013. Manufacturing conversion costs in each year depend on production capacity defined in terms of CM7 units that can be produced. Selling and customer-service costs depend on the number of customers that the customer and service functions are designed to support. Sting Corporation has 100 customers in 2012 and 115 customers in 2013. The industry market size for high-end computer monitors increased 5% from 2012 to 2013.

Required:

a. What is operating income for 2012? b. What is operating income in 2013?

c. What is the change in operating income from 2012 to 2013?

35

Copyright ? 2012 Pearson Education, Inc.

Answer: a. ($400 × 5,000) - [($40 × 15,000) + ($100 × 10,000) + ($6,000 × 60)] = $40,000

b. ($440 × 5,500) - [($44 × 15,375) + ($110 × 10,000) + ($6,250 × 58)] = $281,000

c. $40,000 - $281,000= $241,000 F Diff: 2

Terms: operating income Objective: 4

AACSB: Analytical skills

48) Following a strategy of product differentiation, Sting Corporation makes a high-end computer monitor, CM7. Sting Corporation presents the following data for the years 2012 and 2013: 2012 2013 Units of CM7 produced and sold 5,000 5,500 Selling price $400 $440 Direct materials (pounds) 15,000 15,375 Direct materials costs per pound $40 $44 Manufacturing capacity for CM7 (units) 10,000 10,000 Conversion costs $1,000,000 $1,100,000 Conversion costs per unit of capacity $100 $110 Selling and customer-service capacity (customers) 60 58 Total selling and customer-service costs $360,000 $362,500 Selling and customer-service capacity cost per customer $6,000 $6,250

Sting Corporation produces no defective units but it wants to reduce direct materials usage per unit of CM7 in 2013. Manufacturing conversion costs in each year depend on production capacity defined in terms of CM7 units that can be produced. Selling and customer-service costs depend on the number of customers that the customer and service functions are designed to support. Ernsting Corporation has 100 customers in 2012 and 115 customers in 2013. The industry market size for high-end computer monitors increased 5% from 2012 to 2013.

Required:

a. What is the revenue effect of the growth component? b. What is the cost effect of the growth component?

c. What is the net effect on operating income as a result of the growth component? Answer:

a. (5,500 - 5,000) × $400 = $200,000 F

b. 15,000 × 5,500 / 5,000 = 16,500; [(16,500 - 15,000) × $40] + [(10,000 - 10,000) × $100] + [(60 - 60) × $6,000] = $60,000 U

c. $200,000 F + $60,000 U = $140,000 F Diff: 3

Terms: growth component Objective: 4

AACSB: Analytical skills

36

Copyright ? 2012 Pearson Education, Inc.

49) Following a strategy of product differentiation, Sting Corporation makes a high-end computer monitor, CM7. Sting Corporation presents the following data for the years 2012 and 2013: 2012 2013 Units of CM7 produced and sold 5,000 5,500 Selling price $400 $440 Direct materials (pounds) 15,000 15,375 Direct materials costs per pound $40 $44 Manufacturing capacity for CM12 (units) 10,000 10,000 Conversion costs $1,000,000 $1,100,000 Conversion costs per unit of capacity $100 $110 Selling and customer-service capacity (customers) 60 58 Total selling and customer-service costs $360,000 $362,500 Selling and customer-service capacity cost per customer $6,000 $6,250

Sting Corporation produces no defective units but it wants to reduce direct materials usage per unit of CM7 in 2012. Manufacturing conversion costs in each year depend on production capacity defined in terms of CM7 units that can be produced. Selling and customer-service costs depend on the number of customers that the customer and service functions are designed to support. Ernsting Corporation has 100 customers in 2012 and 115 customers in 2013. The industry market size for high-end computer monitors increased 5% from 2012 to 2013.

Required:

a. What is the revenue effect of the price-recovery component? b. What is the cost effect of the price-recovery component?

c. What is the net effect on operating income as a result of the price-recovery component? d. What is the net effect on operating income as a result of the productivity component? Answer:

a. ($440 - $400) × 5,500 = $220,000 F

b. 15,000 × 5,500 / 5,000 = 16,500; [($44 - $40) × 16,500] + [($110 - $100) × 10,000] + [($6,250 - $6,000) × 60] = $181,000 U

c. $220,000 F + $181,000 U = $39,000 F

d. 15,000 × 5,500 / 5,000 = 16,500; [(15,375 - 16,500) × $44] + [(10,000 - 10,000) × $110] + [(58 - 60) × 6,250] = $62,000 F Diff: 3

Terms: productivity component Objective: 4

AACSB: Analytical skills

37

Copyright ? 2012 Pearson Education, Inc.

50) Describe three key components in performing a strategic analysis of operating income.

Answer: The three key components in performing a strategic analysis of operating income include: a. the growth component, which measures the change in operating income attributable solely to an increase in the quantity of output sold from one year to the next.

b. the price-recovery component, which measures the change in operating income attributable solely to changes in the prices of the inputs and the outputs from one year to the next.

c. the productivity component, which measures the change in costs attributable to a change in the

quantity of inputs used in the current year relative to the quantity of inputs that would have been used in the previous year to produce current year output. Diff: 2

Terms: growth component, price-recovery component, productivity component Objective: 4

AACSB: Reflective thinking

Objective 13.5

1) Engineered costs:

A) arise from periodic (usually annual) decisions

B) often incur a delay between when the resource is acquired and when it is used C) include R&D and human resource costs D) include a high level of certainty Answer: D Diff: 2

Terms: engineered costs Objective: 5

AACSB: Reflective thinking

2) Discretionary costs:

A) result from a cause-and-effect relationship between the output and the input B) include advertising and executive training costs C) can be variable or fixed in the short run D) pertain to processes that are detailed Answer: B Diff: 2

Terms: discretionary costs Objective: 5

AACSB: Reflective thinking

3) A high level of uncertainty is represented in: A) engineered costs B) discretionary costs

C) both engineered and discretionary costs D) neither engineered nor discretionary costs Answer: B Diff: 1

Terms: discretionary costs Objective: 5

AACSB: Reflective thinking

38

Copyright ? 2012 Pearson Education, Inc.

4) A high level of precision between resources used and output produced exists with: A) engineered costs B) discretionary costs

C) both engineered and discretionary costs D) neither engineered nor discretionary costs Answer: A Diff: 1

Terms: engineered costs Objective: 5

AACSB: Reflective thinking

5) Discretionary costs: A) have detailed processes

B) are physically observable activities C) possess a high level of certainty D) are usually large total amounts Answer: D Diff: 2

Terms: discretionary costs Objective: 5

AACSB: Reflective thinking

6) Engineered costs:

A) possess a high of level uncertainty B) are nonrepetitive

C) are from physically observable activities

D) have processes that are sketchy or unavailable Answer: C Diff: 2

Terms: engineered costs Objective: 5

AACSB: Reflective thinking

7) Conversion costs are an example of ________. A) direct engineered costs B) indirect engineered costs C) discretionary costs D) unused capacity costs Answer: B Diff: 2

Terms: engineered costs Objective: 5

AACSB: Reflective thinking

39

Copyright ? 2012 Pearson Education, Inc.

8) Managers can reduce capacity-based fixed costs by measuring and managing ________. A) unused capacity B) variable costs C) engineered costs D) discretionary costs Answer: A Diff: 2

Terms: unused capacity, discretionary costs Objective: 5

AACSB: Reflective thinking

9) Unused capacity is the amount of productive capacity available over and above the productive capacity employed to meet customer demand in the current period. Answer: TRUE Diff: 2

Terms: unused capacity, discretionary costs Objective: 5

AACSB: Reflective thinking

10) Engineered costs have no measurable cause-and-effect relationship between output and resources used.

Answer: FALSE

Explanation: Discretionary costs have no measurable cause-and-effect relationship between output and resources used. Diff: 2

Terms: engineered costs Objective: 5

AACSB: Reflective thinking

11) Discretionary costs arise from periodic (usually yearly) decisions regarding the maximum amount to be incurred. Answer: TRUE Diff: 1

Terms: discretionary costs Objective: 5

AACSB: Reflective thinking

12) Engineered costs contain a higher level of uncertainty than discretionary costs. Answer: FALSE

Explanation: Discretionary costs contain a higher level of uncertainty than engineered costs. Diff: 2

Terms: engineered costs, discretionary costs Objective: 5

AACSB: Reflective thinking

40

Copyright ? 2012 Pearson Education, Inc.

13) Engineered costs result from a cause-and-effect relationship between the cost driver output and the resources used to produce that output. Answer: TRUE Diff: 2

Terms: engineered costs Objective: 5

AACSB: Reflective thinking

14) Employee training and development cost is an example of an discretionary cost. Answer: TRUE Diff: 2

Terms: discretionary costs Objective: 5

AACSB: Reflective thinking

15) It is relatively easy to identify unused capacity for discretionary costs. Answer: FALSE

Explanation: It is difficult to identify unused capacity for discretionary costs because of the lack of a cause-and-effect relationship. Diff: 2

Terms: unused capacity, discretionary costs Objective: 5

AACSB: Reflective thinking

16) Downsizing is an integrated approach of configuring processes, products, and people to match costs to the activities that need to be performed to operate effectively and efficiently in the present and future. Answer: TRUE Diff: 1

Terms: downsizing Objective: 5

AACSB: Reflective thinking

17) Downsizing discretionary costs is easier than downsizing engineered costs. Answer: FALSE

Explanation: Downsizing discretionary costs is more difficult because the unused capacity of discretionary costs is generally unknown. Diff: 2

Terms: downsizing, discretionary costs, engineered costs Objective: 5

AACSB: Reflective thinking

18) Downsizing often means eliminating jobs, which can have an adverse effect on employee morale. Answer: TRUE Diff: 2

Terms: downsizing Objective: 5

AACSB: Reflective thinking

41

Copyright ? 2012 Pearson Education, Inc.

19) Define engineered and discretionary costs and give two examples of each.

Answer: An engineered cost results from a cause-and-effect relationship between the cost driver output and the resources used to produce that output. An example of an engineered cost would be direct materials in the production of products. Other examples of engineered costs might include shipping costs or electrical costs. A discretionary cost has two features. The first feature is that the cost arises from a periodic decision regarding the amount of cost to be incurred. The second feature is that no measurable cause-and-effect relationship exists between the output and the resources used. An example of a

discretionary cost would be the cost of advertising for a product, the amount spent on researching new products, or employee training expenses. Diff: 2

Terms: engineered costs, discretionary costs Objective: 5

AACSB: Reflective thinking

Objective 13.6

1) Unused capacity is difficult to determine for: A) engineered costs B) discretionary costs

C) both engineered and discretionary costs D) neither engineered nor discretionary costs Answer: B Diff: 2

Terms: discretionary costs Objective: 6

AACSB: Reflective thinking

2) To effectively deal with unused capacity a company: A) may downsize

B) may retain some unused capacity for future growth

C) should consider it a waste of resources and eliminate all unused capacity D) Both A and B are correct. Answer: D Diff: 2

Terms: downsizing, unused capacity Objective: 6

AACSB: Reflective thinking

3) Downsizing:

A) may include eliminating jobs

B) should be done within the context of a company's overall strategy C) is most difficult with discretionary costs D) All of these answers are correct. Answer: D Diff: 2

Terms: downsizing Objective: 6

AACSB: Reflective thinking

42

Copyright ? 2012 Pearson Education, Inc.

4) Rightsizing is another term for: A) growth management B) downsizing

C) price recovery analysis D) cost recovery analysis Answer: B Diff: 2

Terms: downsizing Objective: 6

AACSB: Reflective thinking

5) What actions can management take when unused capacity is identified? A) eliminate the unused capacity

B) attempt to grow to utilize the unused capacity C) Both A and B are correct. D) Neither A nor B are correct. Answer: C Diff: 2

Terms: downsizing, unused capacity Objective: 6

AACSB: Reflective thinking

6) Can a company identify unused capacity and, if so, how can unused capacity be managed?

Answer: It is relatively easy for a company to recognize unused capacity for engineered costs, but it is more difficult for a company to recognize unused capacity for discretionary costs. Downsizing, or

rightsizing, is an approach to managing unused capacity by matching costs to the activities that need to be performed. Diff: 2

Terms: engineered costs, discretionary costs, downsizing, rightsizing Objective: 6

AACSB: Reflective thinking

Objective 13.A

1) The lower the inputs for a given set of outputs or the higher the outputs for a given set of inputs, the higher the level of: A) standard costs B) sales

C) productivity D) labor costs Answer: C Diff: 1

Terms: productivity Objective: A

AACSB: Reflective thinking

43

Copyright ? 2012 Pearson Education, Inc.

2) Yield variances:

A) reveal the effect of substitution within a single factor of production

B) address the productivity of a single component of one factor of production

C) capture both substitutions between factors of production as well as within factors of production D) reveal the effect of substitution within multiple factors of production Answer: B Diff: 3

Terms: productivity component Objective: A

AACSB: Reflective thinking

3) Partial productivity multiplied by the quantity of input used results in: A) expected production B) budgeted output C) actual output D) a ratio Answer: C Diff: 3

Terms: partial productivity Objective: A

AACSB: Reflective thinking

4) ________ measures the relationship between actual inputs used and actual outputs achieved. A) Total factor productivity B) Partial productivity C) Productivity

D) Product yield variance Answer: C Diff: 1

Terms: productivity Objective: A

AACSB: Reflective thinking

5) ________ compares the quantity of output produced with the quantity of a single input used. A) Total factor productivity B) Partial productivity C) Productivity

D) Product yield variance Answer: B Diff: 1

Terms: partial productivity Objective: A

AACSB: Reflective thinking

44

Copyright ? 2012 Pearson Education, Inc.

6) Ali Company provided the following information: Budgeted input 39,000 gallons Actual input 35,800 gallons Budgeted production 40,000 units Actual production 38,000 units

What is the partial productivity ratio? A) 0.97 units per gallon B) 1.02 units per gallon C) 1.06 units per gallon D) 1.12 units per gallon Answer: C

Explanation: C) PP = 38,000 / 35,800= 1.06 units per gallon Diff: 2

Terms: partial productivity Objective: A

AACSB: Analytical skills

7) Michael Company provided the following information: Budgeted input 19,500 gallons Actual input 17,900 gallons Budgeted production 10,000 units Actual production 19,000 units

What is the partial productivity ratio? A) 0.97 units per gallon B) 1.02 units per gallon C) 1.06 units per gallon D) 1.12 units per gallon Answer: C

Explanation: C) PP =19,000/ 17,900 = 1.06 units per gallon Diff: 2

Terms: partial productivity Objective: A

AACSB: Analytical skills

45

Copyright ? 2012 Pearson Education, Inc.

本文来源:https://www.bwwdw.com/article/bz7h.html

Top