Final Examination of Organizational Behavior 2009 SWIBS LNU

Final Examination of Organizational Behavior 2009 SWIBS LNU

Please put all your answers on the answer booklet and mark section and question number clearly.

Section one: Definitions ( 4* 10= 40marks) 1. Human capital

2. Competitive advantage 3. Multicultural Organization 4. Globalization

5. Social learning theory. 6. Personality. 7. Locus of control

8. Achievement motivation 9. Motivation 10. Stress

Section two: Short answer questions (6*5=30marks) Please answer all the following questions 1. How does human capital provide the basis for competitive advantage?

2. What is organizational diversity? How does diversity management differ from affirmative action? Do these kinds of programs have anything in common?

3. Describe a specific situation that illustrates the concept of unclear feedback. How could the situation be addressed?

4. What does Herzberg’s two-factor theory of motivation have to say about human motivation? How has it influenced current management practice?

5. What impact does workplace stress have on individual associates and on the organization?

Section 3 Essay Questions (15*2=30marks) Please choose 2 questions to answer 1. Explain ideas about why male and female leaders might engage in different leadership behaviors. What does the evidence show about whether they do lead differently?

2. Define interpersonal communication. How do formal and informal communication processes differ? What is media richness, and how do different communication media vary in richness? How does nonverbal communication contribute to the communication process?

3. What factors should a manager consider when deciding on the level of associate involvement in a decision? What shortcomings do you see in the Vroom-Yetton model?

4. Why is political behavior common in organizations? How do people go about carrying out political behavior and what makes them successful at it?

本文来源：https://www.bwwdw.com/article/bozf.html