新职业英语 第二版 职业综合英语1 教案unit7

新职业英语 第二版 职业综合英语1 Unit7

教 案1

授课时间 班 班 班 周星期 第 节 周星期 第 节 周星期 第 节 班 班 周星期 第 节 周星期 第 节 课 次 授课形式 （请打√）17 学时数 2 纯理论□ 纯实践□ 理实一体化□ 习题课□ 其他□ Unit7 Customer Service 授课题目 Reading A: I Really Want to Know 教学目的 Ss make and handle a complaint Ss understand successfully measuring customer satisfaction 1. The main idea and the structure of the reading A. 教学重点 2. Master the key words and language points. 1. How to use the key words and expressions in reading A. 教学难点 2. Analysis on the text structure. 使用的教具/多媒体Textbook; PPT; CD /仪器/仪表/设备等 教学方法 Pair-work; Discussing, lecturing 参考资料 English for Careers (Book1)

教 学 基 本 内 容 及 设 计 Part I Warming-up 20 minutes Task 1 10 minutes Objective: Ss learn how to collect customer opinions through a survey. ? Explain briefly what a survey is. E.g. “A survey is a method of gathering information from a sample of individuals. The goal is to find out people’s stand or opinion on certain matters.” Task 2 10 minutes Objective: Ss can analyze data, find problems and give solutions. ? Divide the class into groups of 4-6 students and ask each group to collect and analyze the data. ? Ask some groups to present their conclusions and solutions to the class. Part II New words in Reading A 15 minutes Objective: Ss can get familiar with the new words and expressions, etc.. Steps: ? Ss listen to the new words and expressions, etc. ? Ss read the new words and expressions, etc. Part III Discussions before Reading A 10 minutes Objective: Ss can get familiar with the new words and expressions, etc.. Steps: ? Ss know something about Reading A. ? Ss discuss the following two questions: 1. Why did the writer and his wife go to their favorite restaurant for dinner? 2. In order to successfully measure customer satisfaction, what should you pay attention to? Part IV Reading A Language points 35 minutes Paragraph 1 deserve: v. to have earned something by good or bad actions or behavior e.g. You’ve been working all the morning—I think you deserve a rest. gain: v. to increase in weight, speed, height or value e.g. Last week I gained another five pounds. Paragraph 3 admirable: a. having many good qualities that people respect and admire e.g. This essay is admirable in all respects. implement: v. to take action or put into practice e.g. We have decided to implement the president’s suggestion in full. establish: v. to start; to set up e.g. My grandfather established the family business in 1938. The relationships between the two companies were established two years ago. obtain: v. to get something especially by means of effort e.g. We wish to obtain first-hand information. particular: a. unusual, single and different from others e.g. They have conducted a research in this particular field. Paragraph 4 survey: n. a general examination or study (of conditions, opinions, etc.), especially carried out by asking people questions e.g. A recent survey shows that many teenagers spend three hours a day playing computer games. comment: n. opinion given briefly in speech or writing about something or someone e.g. Do you have any comments to make upon my story? Paragraph 5 deposit: v. to put something down in a particular place; to put money or something valuable in a bank or other places where it will be safe e.g. She deposited her case in the corner. You are advised to deposit your valuables in the hotel safe. Paragraph 6 in place: in existence and ready to be used e.g. The new regulations are now in place. hand out: to give something to each member of a group e.g. Could you start handing these books out, please? Paragraph 7 distribution: n. the act of sharing things among a large group of people in a planned way e.g. The distribution of the food supplies in the earthquake area began two days ago. Part V After Reading Exercises Task 1 5 minutes Objective: Ss can find some specific information in the passage. Task 2 5 minutes Objective: Ss can decide whether the statements are true or false. 课后作业/ 思考题Prepare Reading B and Grammar of Unit 7 教学后记 说明：1.课程教案应按授课次数编写；重复班授课不再另行编写教案。 2.合班课的“授课时间”可以集中填写。

外研社 新职业英语 第二版 职业综合英语1 Unit7

教 案2

授课时间 班 班 班 周星期 第 节 周星期 第 节 周星期 第 节 班 班 周星期 第 节 周星期 第 节 课 次 授课形式 （请打√）18 学时数 2 纯理论□ 纯实践□ 理实一体化□ 习题课□ 其他□ Unit7 Customer Service 授课题目 Reading B: Motorola Limited Warranty & Grammar 教学目的 Ss master adverbial clauses Ss understand a product’s limited warranty 1. The main idea and the structure of the reading B. 教学重点 2. Usage of adverbial clauses 1. How to use the key words and expressions in reading B. 教学难点 2. Special notes on adverbial clauses. 使用的教具/多媒体Textbook; PPT; CD /仪器/仪表/设备等 教学方法 Explanation and demonstration 参考资料 English for Careers (Book1)

教 学 基 本 内 容 及 设 计 Part I Reading B 55 minutes Task1 New words 10 minutes Objective: Ss can get familiar with the new words and expressions, etc. Steps: ? Ss listen to the new words and expressions, etc. ? Ss read the new words and expressions, etc. Task 2 Fast reading 15 minutes Objective: Ss can comprehend Reading B. Steps: ? Ss read the passage. ? Provide help if needed. Task 3 Detailed Reading 15 minutes Objective: Ss can decide whether the following statements are true or false according to the passage. Steps: ? Ss read the passage. ? Ss complete the task. ? Ss compare their work with others. Task 4 After Reading 15 minutes Objective: Ss can comprehend the specific information taken from the given text. Steps: ? Ss read the passage. ? Ss complete the task. ? Ss compare their work with others. ? Select Ss to present their work. Part II Grammar --Adverbial Clauses 35 minutes Objective: Ss can master how to understand and use adverbial clauses Steps: ? Ss study the categories of adverbial clauses. 状语从句 （Adverbial Clause） 状语从句指句子用作状语时，起副词作用的句子。

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