企业员工职业化训练整体解决方案-题目

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In order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, earn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 1.下列哪一项不是心智成长的“互赖”阶段的修炼要点?

错误

? ? ? ?

A .设身处地

B .利人利己

C .集思广益

D .人际关系成功

2.下面哪一项是优秀团队所应该克服的缺点?

正确

? ? ? ?

A .明确的目标

B .坦诚的沟通

C .相互信任、支持、协作

D .调和矛盾,淡化敏感性问题

3.在科学的工作方法中,首先要明确目标要点,下列说法不正确的是?

错误

? ? ? ?

A .工作要做到什么程度,尽可能用数字来表示

B .工作所需要的时间、资金,也就是成本

C .工作的期限要根据工作情况的变化随时做出调整

D .所有参与此项工作的人

4.按照本书中所介绍的16种心理类型的理论,哪一种不属于SJ类型?

错误

?

A .ISTJ

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elemntary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire ? ? ?

B .ISFJ

C .ESTJ

D .ISTP

5.在处理与客户的关系时,下列哪些做法不合适?

错误

? ? ? ?

A .表现出对对方的关心

B .了解对方期待的价值

C .想方设法让对方接受自己的观点

D .避免否定对方

单选题 正确

1.下面哪一项是优秀团队所应该克服的缺点?

1024 1. A 明确的目标

2. B 坦诚的沟通

3. C 相互信任、支持、协作

4. D 调和矛盾,淡化敏感性问题

正确

2.在团队中有三类人员是不可或缺的,下列说法正确的是?

1188 1. A 决策者、技术专家、协调者

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 2. B 决策者、技术专家、实干家

3. C 决策者、外交家、监督员

4. D 决策者、监督员、实干家

正确

3.下面关于质量标准的说法不正确的是?

1350 1. A 质量标准是与组织的利益一致的

2. B 组织推进一个质量标准必须是自上而下的

3. C 组织要推进质量标准必须是大家认同的

4. D 完美即使不是必要的,也应该成为实现的目标

正确

4.改掉浪费时间的习惯是自我组织管理中的哪一种方法?

1512 1. A 加法

2. B 减法

3. C 乘法

4. D 除法

正确

5.我们要尽量避免做:

1513 1. A 重要而且紧急的工作

2. B 重要但不紧急的工作

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 3. C 不重要但紧急的工作

4. D 不重要也不紧急的工作

正确

6.广告宣传册属于什么类型的商务写作?

1833 1. A 通知性写作

2. B 说服性写作

3. C 指导性写作

4. D 记录性写作

正确

7.讨价还价主要集中在谈判的哪一个阶段进行?

1992 1. A 告示阶段

2. B 交锋阶段

3. C 妥协阶段

4. D 签订协议阶段

正确

8.下面关于态度的说法不正确的是?

2 1. A 态度是一种对客观事物的正确评价,它描述的是是与非

2. B 态度是你向他人表达心情的一种方式

3. C 态度是一种心态,是精神状态

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 4. D 态度是一架无形的照相机,它会拍下你喜欢与不喜欢的事物

正确

9.下列说(做)法正确的是?

2151 1. A 只要尽我们所能给客户提供服务,客户就会满意

2. B 把工作的重点放在给客户提供的服务上

3. C 我是一个受害者,客户总是有意刁难我

4. D 和我的客户一起把所有模糊的目标都搞清楚

正确

10.“结果可以预见”属于确定项目目标原则(SMART原则)中的哪一条?

2311 1. A 明确 (Specific)

2. B 可衡量 (Measurable)

3. C 可行 (Achievable)

4. D 实际 (Realistic)

正确

11.下列说法不正确的是?

2312 1. A 项目目标可分为具体目标和模糊目标

2. B 项目评估技术是项目管理的工具

3. C 风险分析不是项目管理的方法

4. D 项目生命周期可划分为四个阶段

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water

In order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 错误

12.在接受指派工作的6W3H要点中,WHICH指的是什么意思?

525 1. A 各种选择的可能及优先顺序

2. B 方法手段

3. C 使用计量的方法让事情具体化

4. D 完成任务的参与者

正确

13.关于职业人职业守则的叙述,下列说法中不正确的是?

691 1. A 具有风险意识

2. B 不要把事情做的简单化

3. C 合理有效的利用时间

4. D 创新管理和制度

正确

14.职业人职业守则5S原则中的素养指的是?

693 1. A 健康的人格

2. B 好的人品

3. C 长期做到5S中所提倡的习惯

4. D 较高的学历

正确

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 15.在处理与客户的关系时,下列哪些做法不合适?

856 1. A 表现出对对方的关心

2. B 了解对方期待的价值

3. C 想方设法让对方接受自己的观点

4. D 避免否定对方

单选题 正确

1.能力既强,态度又好的员工在老板的眼中是什么?

1 1. A 人裁

2. B 人才

3. C 人材

4. D 人财

正确

2.下面哪一项是优秀团队所应该克服的缺点?

1024 1. A 明确的目标

2. B 坦诚的沟通

3. C 相互信任、支持、协作

4. D 调和矛盾,淡化敏感性问题

正确

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 3.新产品正在研制,市场前景不清晰,工作成员间相互不认可,怀疑对方的工作效果,这属于团队建设的哪一个时期?

1025 1. A 成立期

2. B 冲突期

3. C 发展期

4. D 高产期

正确

4.改掉浪费时间的习惯是自我组织管理中的哪一种方法?

1512 1. A 加法

2. B 减法

3. C 乘法

4. D 除法

正确

5.在会议过程当中,哪些是属于积极的会议行为?

1674 1. A 果断而积极的开始会议

2. B 与会者迟到

3. C 出现偏离会议议程的情况

4. D 争论没有结果

正确

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 6.广告宣传册属于什么类型的商务写作?

1833 1. A 通知性写作

2. B 说服性写作

3. C 指导性写作

4. D 记录性写作

正确

7.下面关于态度的说法不正确的是?

2 1. A 态度是一种对客观事物的正确评价,它描述的是是与非

2. B 态度是你向他人表达心情的一种方式

3. C 态度是一种心态,是精神状态

4. D 态度是一架无形的照相机,它会拍下你喜欢与不喜欢的事物

正确

8.下列说法不正确的是?

2152 1. A 全面客户满意解决方案应该包括内部客户满意解决方案和外部客户满意解决方案

2. B 制定客户全面解决方案时应该具有经营意识和成本意识

3. C 我没有听到客户的抱怨,我的客户是满意的

4. D 客户满意与员工满意是企业的二大财富

正确

9.“结果可以预见”属于确定项目目标原则(SMART原则)中的哪一条?

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 2311 1. A 明确 (Specific)

2. B 可衡量 (Measurable)

3. C 可行 (Achievable)

4. D 实际 (Realistic)

正确

10.下面哪一项不属于职业人的特点?

3 1. A 有良好的资质

2. B 个人空间大,适应性强

3. C 风险承受能力强

4. D 按照老板的要求去做

正确

11.下列哪一项不是心智成长的“互赖”阶段的修炼要点?

341 1. A 设身处地

2. B 利人利己

3. C 集思广益

4. D 人际关系成功

正确

12.预测风险大小的方法中,下列哪种不合适?

524 lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water

In order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 1. A 墨非定律

2. B 概率评价

3. C 风险排序

4. D 风险检测

错误

13.在科学的工作方法中,首先要明确目标要点,下列说法不正确的是?

526 1. A 工作要做到什么程度,尽可能用数字来表示

2. B 工作所需要的时间、资金,也就是成本

3. C 工作的期限要根据工作情况的变化随时做出调整

4. D 所有参与此项工作的人

正确

14.改善人际关系时首先要改变自己的观念,下列说法中不正确的是?

855 1. A 改变固执

2. B 改变执着

3. C 改变成见

4. D 改变自满

正确

15.在处理与客户的关系时,下列哪些做法不合适?

857 1. A 多使用专业术语

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 2. B 给对方必要的回应

3. C 找出双方的共同点

4. D 选择让对方家人也认可的礼物

《员工职业化训练》测试题(A卷)

一、单项选择题

1.能力既强,态度又好的员工在老板的眼中是什么?( ) A.人裁 B.人才 C.人材 D.人财

2.下面哪一项不是“操之在我”心态的表现?( ) A.目标明确

B.在接受外界刺激的时候,职业人会全盘接受 C.主动出击 D.化消极为积极

3.下列哪一项不是心智成长的“互赖”阶段的修炼要点?( ) A.设身处地 B.利人利己 C.集思广益 D.人际关系成功

4.在科学的工作方法中,首先要明确目标要点,下列说法不正确的是?(A.工作要做到什么程度,尽可能用数字来表示 B.工作所需要的时间、资金,也就是成本

C.工作的期限要根据工作情况的变化随时做出调整 D.所有参与此项工作的人

5.关于职业人职业守则的叙述,下列说法中不正确的是?( ) A.实事求是 B.先瞄准再射击

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to preveLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention tofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officialBureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water ) dverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 Xiangons near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolhe programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education nt accidents. 13, the ao environmental inspectis to review tIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire C.善于检查 D.用心

6.改善人际关系时首先要改变自己的观念,下列说法中不正确的是?( ) A.改变固执 B.改变执着 C.改变成见 D.改变自满

7.下列哪一项说的是群体的特点?( ) A.形成共识,达成一致的目标 B.清楚的角色认知和分工

C.相互之间互不影响,也没有利害关系 D.有合作精神

8.在团队中有三类人员是不可或缺的,下列说法正确的是?( ) A.决策者、技术专家、协调者 B.决策者、技术专家、实干家 C.决策者、外交家、监督员 D.决策者、监督员、实干家

9.下列关于质量的说法不正确的是?( ) A.质量的标准可以是“不比别人差”

B.质量不是一种美德,而是一项具体可测量的目标 C.质量不是一种优越程度,而是一个不断改进的过程

D.质量的标准是一种严格的考核,以检查你的承诺是否已经兑现 10.我们要尽量避免做( ) A.重要而且紧急的工作 B.重要但不紧急的工作 C.不重要但紧急的工作 D.不重要也不紧急的工作

11.我们日常使用频率最高的沟通渠道是( ) A.语言沟通 B.肢体语言沟通

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire C.多媒体技术沟通 D.文字沟通

12.关于会议的说法中下列不正确的是哪一个?( ) A.会议的成本就是会议本身的支出 B.会议前首先要明确会议的目的 C.根据会议的目的来选择适当的会议形式 D.邀请与会议有关的人员参加会议

13.讨价还价主要集中在谈判的哪一个阶段进行?( ) A.告示阶段; B.交锋阶段; C.妥协阶段; D.签订协议阶段。

14.下列说法不正确的是?( )

A.全面客户满意解决方案应该包括内部客户满意解决方案和外部客户满意解决方案; B.制定客户全面解决方案时应该具有经营意识和成本意识; C.我没有听到客户的抱怨,我的客户是满意的; D.客户满意与员工满意是企业的二大财富。 15.下列说法不正确的是?( ) A.在思维冲击中产生的构想越多越好; B.在思维冲击中鼓励创新构想; C.在思维冲击中不对构想作出评估; D.在思维冲击中要对构想作出评估 二、列举题

1. 职业人经常面临的挑战主要有哪些? 2. 请简要说出心智成长的三个阶段及其特点。 3. 优秀团队的特点主要有哪些? 4.制定目标的基本原则是什么? 三、简答题

1. 职业化的核心是什么?

2. 职业人要求做到“以始为终”,是什么意思?

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 3. 进行时间管理的益处及其途径? 四、论述题

你怎样理解个人的成长与职业的发展是密不可分的。

《员工职业化训练》测试题(A卷)

参考答案

一、单项选择题

1. D; 2.B; 3.B; 4.C; 5.B; 6.B; 7.C; 8.A;9.A; 10.D; 11.B;12.A;13.B;14.C;15.D; 二、列举题 1.答案:

(1)变革,不断的变化已经成为这个时代唯一不变的主题; (2)角色的挑战; (3)心态的调整;

(4)合理的应付工作的压力; (5)对新事物的理解和接受; (6)学习科学的管理; (7)策划自己的职业发展; (8)遵守职业道德。 2.答案:

(1)依赖阶段。围绕“你”这个观念,在这个阶段,你没有能力为自己的生活负责;你的生活质量很大程度上取决于你的家人和老师。

(2)独立阶段。着眼于“我”的观念,在这个阶段,你能够为自己的行为负责,是自立的,可以自由选择,这个阶段你是人才,但还不是职业人所追求的最完美的人。

(3)互赖阶段。从“我们”的观念出发,我们可以自主、合作、集思广益,共同开创伟大的前程;在这个阶段,你与你的合作伙伴之间建立了良好的合作关系,为了共同的目标而努力,为客户提供满意的服务。 3.答案:

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water

In order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire (1)有明确的目标; (2)有共同的承诺; (3)进行坦诚的沟通;

(4)具备相关的能力、技术和知识; (5)相互间的信任、支持和协作; (6)适当的领导及负责任的自我领导管理; (7)不断寻求发展。 4.答案:

(1)目标必须自己制定; (2)目标必须切合实际; (3)目标必须是书面的; (4)目标必须是可衡量的; (5)目标必须是有时限的; (6)目标必须是协调的。 三、简答题

1.职业化的核心是什么?

答案:客户是职业化的核心概念。在职业人的头脑中只有一个概念——客户,包括上司、同事、合作伙伴、下属和业务客户等。职业人的使命就是使客户满意,在过程中感受满意。 2.职业人要求做到“以始为终”,是什么意思?A

答案:首先要了解客户的期望值,然后以此确立行动目标并且制定行动方案和行动计划,来满足客户的需求;在实施行动的过程中,不断的做出评估,以保证行动在不断的贴近客户的目标。

3.进行时间管理的益处及其途径?

答案:进行时间管理的益处主要有:(1)控制时间;(2)减轻工作压力;(3)节约时间;(4)集中精力做好一件工作;(5)改善工作质量;(6)提高工作效率。

进行时间管理的途径主要有:(1)优先计划管理;(2)自我组织管理;(3)沟通管理。 四、论述题

你怎样理解个人的成长与职业的发展是密不可分的。 答案要点:

1. 个人成长是职业成长的基础。我们所说的个人成长,是指员工在知识、技巧、理解能力、

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water

In order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 态度和经验这几个方面的不断成长和进步;而职业成长则是指在此基础上所做的利用知识所进行的判断、利用技巧来满足客户的需要、根据对事物的理解来做出合理的反应、敏锐的感受外界的变化并及时进行改变、利用经验不断的进行创新等方面;因此,职业的成长是建立在个人成长的基础之上的。

2. 职业的成长反过来又可以促进个人的成长。随着个人职业的成长和发展,职业人在应用

知识进行判断、利用技巧让客户满意、利用理解进行合理的反应、及时识变应变与改变、利用经验进行合理的创新等方面的能力不断提高,又可以加深其在知识和技能等方面的掌握和领悟,促进个人的成长。 3. 职业化可以提升个人的价值。(展开) 4.

《员工职业化训练》测试题(B卷)

一、单项选择题

1.下面哪一项不属于职业人的特点?( ) A.有良好的资质 B.个人空间大,适应性强 C.风险承受能力强 D.按照老板的要求去做

2.下面哪一种想法属于“操之在我”的想法?( ) A.我不喜欢这个人 B.这种人还是敬而远之 C.人总是有缺点的,就接受他吧 D.上司刚愎自用,意见不提也罢

3.下列哪一项不是心智成长的“依赖”阶段的修炼要点?( ) A.要事为先 B.个人成功 C.操之在我 D.以始为终

4.预测风险大小的方法中,下列哪一中不合适?( ) A.墨非定律 B.概率评价

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire C.风险排序 D.风险检测

5.关于职业人职业守则的叙述,下列说法中不正确的是?( ) A.具有风险意识 B.不要把事情做的简单化 C.合理有效的利用时间 D.创新管理和制度

6.在处理与客户的关系时,下列哪些做法不合适?( ) A.多使用专业术语 B.给对方必要的回应 C.找出双方的共同点

D.选择让对方家人也认可的礼物

7.下面哪一项是优秀团队所应该克服的缺点?( ) A.明确的目标 B.坦诚的沟通

C.相互信任、支持、协作 D.调和矛盾,淡化敏感性问题

8.沉着、自信、意志坚强、积极、不带偏见、兼收并蓄、较为客观,但创造力不强,他应该属于团队中什么样的人物?( ) A.实干家 B.推进型人物 C.监督员 D.主席型人物

9.下面关于质量标准的说法不正确的是?( ) A.质量标准是与组织的利益一致的 B.组织推进一个质量标准必须是自上而下的 C.组织要推进质量标准必须是大家认同的 D.完美即使不是必要的,也应该成为实现的目标 10.我们要尽量的减少( ) A.重要而且紧急的工作

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire B.重要但不紧急的工作 C.不重要但紧急的工作 D.不重要也不紧急的工作

11.在沟通过程中,下面的哪些习惯不可取?( ) A.详细记录对方所说的每一点内容 B.专注,随时扑捉到对方的真实意图 C.跟随,与信息发出者的思路始终保持一致 D.客观评价,不断章取义

12.广告宣传册属于什么类型的商务写作?( ) A.通知性写作; B.说服性写作; C.指导性写作; D.记录性写作。

13.按照本书中所介绍的16种心理类型的理论,哪一种不属于SJ类型?( ) A.ISTJ B.ISFJ C.ESTJ D.ISTP

14.下列说(做)法正确的是?( )

A.只要尽我们所能给客户提供服务,客户就会满意; B.把工作的重点放在给客户提供的服务上; C.我是一个受害者,客户总是有意刁难我; D.和我的客户一起把所有模糊的目标都搞清楚。

15.“结果可以预见”属于确定项目目标原则(SMART原则)中的哪一条?( ) A.明确 (Specific) B.可衡量 (Measurable) C.可行 (Achievable) D.实际 (Realistic) 二、列举题

1请列举出遇到变革时人的情绪反应的几个阶段?

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 2企业的本质是什么? 3.新经济时代的挑战有哪些? 4.沟通中常见的障碍有哪些? 三、简答题

4. 职业人的特点有哪些? 5. 企业的基本运营模型是什么?

6. 什么是时间管理中的“自我组织管理”? 四、论述题

你是怎样理解职业化的?

《员工职业化训练》测试题(B卷)

参考答案

一、单项选择题

1. D;2.C;3.A;4.A;5.B; 6.A;7.D;8.D;9.D;10.C; 11.A;12.B;13.D;14.D;15.B; 二、列举题 1.答案:

(1)震惊、不相信,情绪开始低落; (2)拒绝接受痛苦的现实,情绪跌落到谷底; (3)被动的接受现实; (4)寻找新的机会。 2.答案:

(1)提供有价值的商品和服务; (2)满足客户需求; (3)获取和分享利润。 3.答案: (1)决策挑战;

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water

In order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire (2)管理挑战; (3)人才挑战; (4)观念挑战。 4.答案:

(1)形体障碍,比如肢体语言的错误传达; (2)心理障碍,比如某些人害羞,不善于表达; (3)语言障碍,不同国家间语言的交流;

(4)环境障碍,地理上的距离会产生沟通上的障碍; (5)地位障碍,领导在场时,某些员工不敢说话; (6)人数障碍,人多时,大家无法进行有效的沟通; (7)文化障碍,文化上的差异,会影响沟通的顺利进行。 三、简答题

1.业人的特点有哪些?

答案:(1)具有合作精神,职业人是企业的合作者,他们总是积极的参与企业的运作;(2)具有良好的资质,职业人必须具备一定标准的能力,才能给客户提供满意的服务。 2.业的基本运营模型是什么?

答案:企业的运营可以用三条价值链来表示:(1)决策价值链,建立在主价值链之上的由高层领导组成的总价值链层,它包括资本运营、流程再造和经营监控。(2)主价值链,围绕客户和市场展开的运营,它可以分为四个部分,营销管理、研究开发、生产制造和销售和服务。(3)支持价值链,来保证主价值链的正常运转,它包括信息管理、行政管理、人力资源管理和法务管理等内容。

3.么是时间管理中的“自我组织管理”?

答案:自我组织管理是通过对工作方式、方法的改变,达到时间管理的目的。自我组织管理就是做好时间的加、减、乘、除四则运算;所谓加法就是找出时间管理中的隐藏时间,减法就是减少浪费时间,乘法就是提高工作的效率,除法就是去掉浪费时间的习惯。 四、论述题

你是怎样理解职业化的? 答案要点:

准确的理解职业化的含义,要把握住一个中心和三个基本点:

1. 一个中心是给客户提供满意的服务,这里的客户是指广义上的客户。它要求做到:(1)

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 有能力对客户施加影响;(2)与客户之间建立起互相信赖的关系;(3)通过自己的服务,不断的提升客户的竞争能力;(4)有大局眼光,关注全局,把握整体。

2. 三个基本点是指:(1)职业人要为客户的高标准的产出负责,要做到二点:一是行为思

考的出发点是客户最感兴趣的;二是要保守与客户合作之间的秘密。(2)团队协作,只有团队协作,才能为客户提供高标准的服务。(3)对自己的职业生涯负责,要提升客户的竞争力,首先要提升自己的竞争力。

《员工职业化训练》测试题(C卷)

一、单项选择题

1.下面关于态度的说法不正确的是?( )

A.态度是一种对客观事物的正确评价,它描述的是是与非 B.态度是你向他人表达心情的一种方式 C.态度是一种心态,是精神状态

D.态度是一架无形的照相机,它会拍下你喜欢与不喜欢的事物 2.下面哪一项属于“操之在我”的思维模式?( ) A.如果毕业时去政府部门就好了,这种工作适合我 B.当时我在场,情况也许会好的多

C.现在我必须抓紧学习,否则几年后要被淘汰了 D.等攒够10万块钱,我就去旅游

3.下列哪一项不是工作方法的评判标准?( ) A.工作方法是否科学 B.工作方法是否被下属认同

C.工作方法中是否体现出了对目标及风险的意识和管理 D.工作方法中的创新力怎样

4.在接受指派工作的6W3H要点中,WHICH指的是什么意思?( A.各种可能的选择及其优先次序 B.方法手段

C.使用计量的方法让事情具体化 D.完成任务的参与者

5.职业人职业守则5S原则中的素养指的是?( )

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank aLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspectiofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security meaBureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water) nt accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 Xiangs, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolsigned by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education nd stove safety distance of 1.5 meters, to preveons in schoolsures must be In order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire A.健康的人格 B.好的人品

C.长期做到5S中所提倡的习惯 D.较高的学历

6.在处理与客户的关系时,下列哪些做法不合适?( ) A.表现出对对方的关心 B.了解对方期待的价值

C.想方设法让对方接受自己的观点 D.避免否定对方

7.新产品正在研制,市场前景不清晰,工作成员间相互不认可,怀疑对方的工作效果,这属于团队建设的哪一个时期?( ) A.成立期 B.冲突期 C.发展期 D.高产期

8.关于职业道德,下面的说法中不正确的是?( ) A.职业道德是一种职业规范, 受到社会的普遍认可 B.职业道德大多没有实质的强制力和约束力 C.职业道德的主要内容是对员工义务的要求 D.职业道德与企业的文化关系不是很大 9.在商务活动中,下列表现得体的是?( )

A.大羊公司销售部的刘经理(男)留着一头漂亮的长发,频繁出入社交场合

B.这些天工作异常紧张,张经理经常是一边思考问题一边吸烟,现在一位重要的客户突然来访, 张经理匆匆掐灭了烟头,直奔会客室

C.夏天炎热难熬,肖小姐经常赤脚穿着休闲鞋去拜访客户 D.电话响了,唐小姐拿起了电话:“你好!我们是光华公司。” 10.改掉浪费时间的习惯是自我组织管理中的哪一种方法?( ) A.加法 B.减法 C.乘法

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire D.除法

11.在会议过程当中,哪些是属于积极的会议行为?( ) A.果断而积极的开始会议 B.与会者迟到

C.出现偏离会议议程的情况 D.争论没有结果

12.一个商务写作应该确定几个中心目标?( ) A.一个; B.二个; C.三个; D.四个。

13.按照本书中所介绍的16种心理类型的理论,哪一种不属于SP类型?(A.INFJ B.ESFP C.ESTP D.ISFP

14.在客户反馈系统中,有效的反馈不应该是?( ) A.持续的; B.明确的; C.以客户为中心的; D.关注所有令客户满意的因素 15.下列说法不正确的是?( )

A.项目目标可分为具体目标和模糊目标; B.项目评估技术是项目管理的工具; C.风险分析不是项目管理的方法; D.项目生命周期可划分为四个阶段。 二、列举题

4. 请说出调整心态的几种方法? 5. 常见的企业组织形式有哪些? 3.思维导图的核心观点是什么?

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accideLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to envirofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officialBureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water ) consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 Xianghe campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoold upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education nts. 13, the adverse onmental inspections near ts to review the programme of activities agreeIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 4.压力的种类有哪些? 三、简答题

7. 职业人应该具备怎样的素质? 8. 职业人应该具备什么样的意识? 3.怎样进行情报收集? 四、论述题 怎样进行知识管理?

《员工职业化训练》测试题(C卷)

参考答案

一、单项选择题

1.A; 2.C; 3.B;4.A;5.C; 6.C;7.B;8.D;9.D;10.D; 11.A; 12.A; 13.A; 14.D;15.C; 二、列举题 1.答案: (1)反面法; (2)发挥成功因子; (3)简化法; (4)隔离法;

(5)把积极的态度给予他人; (6)看好自己; (7)体育锻炼; (8)使命感。 2.答案: (1)职能直线型; (2)项目型组织; (3)矩阵型组织。 3.答案:

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water

In order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire (1)把事情归类,变得简单; (2)找关键词;

(3)用形象的方法产生联想。 4.答案: (1)预期的压力; (2)情境的压力; (3)慢性的压力; (4)残留的压力。 三、简答题

1.职业人应该具备怎样的素质?

答案:(1)职业人懂得运用知识进行判断;(2)职业人掌握了能够让客户满意的技巧;(3)职业人能够根据他所理解的信息做出合理的反应;(4)职业人很敏感,能够敏锐的感觉到外界的变化;(5)职业人能够及时的总结经验,灵活运用,而从不生搬硬套。 2.职业人应该具备什么样的意识?

答案:(1)客户意识。要体现出时刻想着给客户带来方便,体现出人性化,同时要确定客户服务的范围。(2)营销意识。只有这样才能更好的为客户服务,提高客户的满意度。(3)经营意识。职业人要能够经营自己,也要能够经营公司及其相应的管理和业务。 3.怎样进行情报收集?

答案:(1)确定要收集什么样的情报;(2)事实与意见要分开收集;(3)注意“问”及“听”的技巧;(4)掌握情报的来源及对象;(5)选择合理的情报记录方法。 四、论述题 怎样进行知识管理? 答案要点:

(1)进行数据处理。按照需要,对大量的信息进行分类、整理、分析和保存;将大量不相关的资料整理成为全面、专业、系统的资讯。

(2)进行资讯管理。将整理出来的系统资料制作成相应的文件、手册、报告和程序等。即将一些内隐于员工个人的经验、技术、习惯和文化,转变成外显的文件、手册、报告和程序,便于组织的保存和传播。资讯管理是企业实施知识管理的关键环节。

(3)进行知识管理。将整理出来的技术、经验等在组织内广泛的传播,以保持企业强盛的组织竞争能力。

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire D卷

1.能力既强,态度又好的员工在老板的眼中是什么? 回答:正确

A B C D

人裁 人才 人材 人财

2.新产品正在研制,市场前景不清晰,工作成员间相互不认可,怀疑对方的工作效果,这属于团队建设的哪一个时期? 回答:正确

A B C D

成立期 冲突期 发展期 高产期

3.关于职业道德,下面的说法中不正确的是? 回答:正确

A B C D

职业道德是一种职业规范, 受到社会的普遍认可 职业道德大多没有实质的强制力和约束力 职业道德的主要内容是对员工义务的要求 职业道德与企业的文化关系不是很大

4. 关于职业人职业守则的叙述,下列说法中不正确的是? 回答:正确

1. A 2. B 3. C 4. D

具有风险意识 不要把事情做的简单化 合理有效的利用时间 创新管理和制度

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 5.在会议过程当中,哪些是属于积极的会议行为? 回答:正确

A B C D

果断而积极的开始会议 与会者迟到

出现偏离会议议程的情况 争论没有结果

6.下面哪一项属于“操之在我”的思维模式? 回答:正确

A B C D

如果毕业时去政府部门就好了,这种工作适合我 当时我在场,情况也许会好的多

现在我必须抓紧学习,否则几年后要被淘汰了 等攒够10万块钱,我就去旅游

7.按照本书中所介绍的16种心理类型的理论,哪一种不属于SP类型? 回答:正确

1. A 2. B 3. C 4. D

INFJ ESFP ESTP ISFP

8.下面关于态度的说法不正确的是? 回答:正确

A B C D

态度是一种对客观事物的正确评价,它描述的是是与非 态度是你向他人表达心情的一种方式 态度是一种心态,是精神状态

态度是一架无形的照相机,它会拍下你喜欢与不喜欢的事物

9.下列说法不正确的是? 回答:正确

A

全面客户满意解决方案应该包括内部客户满意解决方案和外部客户满意解决方案

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire B C D

制定客户全面解决方案时应该具有经营意识和成本意识 我没有听到客户的抱怨,我的客户是满意的 客户满意与员工满意是企业的二大财富

10.下列说法不正确的是? 回答:正确

A B C D

在思维冲击中产生的构想越多越好 在思维冲击中鼓励创新构想 在思维冲击中不对构想作出评估 在思维冲击中要对构想作出评估

11.下列哪一项不是工作方法的评判标准? 回答:正确

A B C D

工作方法是否科学 工作方法是否被下属认同

工作方法中是否体现出了对目标及风险的意识和管理 工作方法中的创新力怎样

12.下列哪一项不是心智成长的“互赖”阶段的修炼要点? 回答:正确

A B C D

设身处地 利人利己 集思广益 人际关系成功

13.下列哪一项不是心智成长的“依赖”阶段的修炼要点? 回答:正确

A B

要事为先 个人成功

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire C D

操之在我 以始为终

14.在科学的工作方法中,首先要明确目标要点,下列说法不正确的是? 回答:正确

A B C D

工作要做到什么程度,尽可能用数字来表示 工作所需要的时间、资金,也就是成本

工作的期限要根据工作情况的变化随时做出调整 所有参与此项工作的人

15.关于职业人职业守则的叙述,下列说法中不正确的是? 回答:正确

A B C D

具有风险意识 不要把事情做的简单化 合理有效的利用时间 创新管理和制度

16.能力既强,态度又好的员工在老板的眼中是什么? 回答:正确

A B C D

人裁 人才 人材 人财

17.新产品正在研制,市场前景不清晰,工作成员间相互不认可,怀疑对方的工作效果,这属于团队建设的哪一个时期? 回答:正确

A B C

成立期 冲突期 发展期

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water

In order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire D 高产期

18.关于职业道德,下面的说法中不正确的是? 回答:正确

A 职业道德是一种职业规范, 受到社会的普遍认可 B 职业道德大多没有实质的强制力和约束力 C 职业道德的主要内容是对员工义务的要求 D

职业道德与企业的文化关系不是很大

19.在会议过程当中,哪些是属于积极的会议行为? 回答:正确

A 果断而积极的开始会议 B 与会者迟到

C 出现偏离会议议程的情况 D

争论没有结果

20.下面哪一项属于“操之在我”的思维模式? 回答:正确

A 如果毕业时去政府部门就好了,这种工作适合我 B 当时我在场,情况也许会好的多

C 现在我必须抓紧学习,否则几年后要被淘汰了 D

等攒够10万块钱,我就去旅游

21.按照本书中所介绍的16种心理类型的理论,哪一种不属于SP类型?

A INFJ B ESFP C ESTP D ISFP

1. 8

22.下列说法不正确的是? 回答:正确

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank aLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exceptiofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and studentBureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water 回答:正确 nd stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 Xiangon of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education s, to draw up a precise plIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire

A 全面客户满意解决方案应该包括内部客户满意解决方案和外部客户满意解决方案 B 制定客户全面解决方案时应该具有经营意识和成本意识 C 我没有听到客户的抱怨,我的客户是满意的 D

客户满意与员工满意是企业的二大财富

23.下列说法不正确的是? 回答:正确

A 在思维冲击中产生的构想越多越好 B 在思维冲击中鼓励创新构想 C 在思维冲击中不对构想作出评估 D

在思维冲击中要对构想作出评估

24.下列哪一项不是工作方法的评判标准? 回答:正确

A 工作方法是否科学 B 工作方法是否被下属认同

C 工作方法中是否体现出了对目标及风险的意识和管理 D

工作方法中的创新力怎样

25.下列哪一项不是心智成长的“互赖”阶段的修炼要点? 回答:正确

A 设身处地 B 利人利己 C 集思广益 D

人际关系成功

26.在科学的工作方法中,首先要明确目标要点,下列说法不正确的是?

A 工作要做到什么程度,尽可能用数字来表示 B

工作所需要的时间、资金,也就是成本

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank aLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exceptiofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a preciBureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water e safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 Xiangs, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolsures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education 回答:正确nd stovon of inspections in schoolse plan and security meaIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire C D

工作的期限要根据工作情况的变化随时做出调整 所有参与此项工作的人

27.关于职业人职业守则的叙述,下列说法中不正确的是? 回答:正确

A B C D

具有风险意识 不要把事情做的简单化 合理有效的利用时间 创新管理和制度

28下列关于质量的说法不正确的是? 回答:正确

A 质量的标准可以是“不比别人差”

B 质量不是一种美德,而是一项具体可测量的目标 C 质量不是一种优越程度,而是一个不断改进的过程

D 质量的标准是一种严格的考核,以检查你的承诺是否已经兑现 29..下面关于质量标准的说法不正确的是? 回答:正确

A 质量标准是与组织的利益一致的 B 组织推进一个质量标准必须是自上而下的 C 组织要推进质量标准必须是大家认同的 4D 完美即使不是必要的,也应该成为实现的目标

学习课程:企业员工职业化训练整体解决方案

单选题

1.能力既强,态度又好的员工在老板的眼中是什么? 回答:正确

1. A 2. B

人裁 人才

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 3. C 4. D

人材 人财

2.下列哪一项说的是群体的特点? 回答:正确

1. A 2. B 3. C 4. D

形成共识,达成一致的目标 清楚的角色认知和分工

相互之间互不影响,也没有利害关系 有合作精神

3.下列关于质量的说法不正确的是? 回答:正确

1. A 2. B 3. C 4. D

质量的标准可以是“不比别人差”

质量不是一种美德,而是一项具体可测量的目标 质量不是一种优越程度,而是一个不断改进的过程

质量的标准是一种严格的考核,以检查你的承诺是否已经兑现

4.下面关于质量标准的说法不正确的是? 回答:正确

1. A 2. B 3. C 4. D

质量标准是与组织的利益一致的

组织推进一个质量标准必须是自上而下的 组织要推进质量标准必须是大家认同的 完美即使不是必要的,也应该成为实现的目标

5.改掉浪费时间的习惯是自我组织管理中的哪一种方法? 回答:正确

1. A 2. B 3. C 4. D

加法 减法 乘法 除法

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 6.我们要尽量的减少 回答:错误

1. A 2. B 3. C 4. D

重要而且紧急的工作 重要但不紧急的工作 不重要但紧急的工作 不重要也不紧急的工作

7.下面哪一项不是“操之在我”心态的表现? 回答:正确

1. A 2. B 3. C 4. D

目标明确

在接受外界刺激的时候,职业人会全盘接受 主动出击 化消极为积极

8.广告宣传册属于什么类型的商务写作? 回答:正确

1. A 2. B 3. C 4. D

通知性写作 说服性写作 指导性写作 记录性写作

9.下列说法不正确的是? 回答:正确

1. A 2. B 3. C 4. D

全面客户满意解决方案应该包括内部客户满意解决方案和外部客户满意解决方案 制定客户全面解决方案时应该具有经营意识和成本意识 我没有听到客户的抱怨,我的客户是满意的 客户满意与员工满意是企业的二大财富

10.“结果可以预见”属于确定项目目标原则(SMART原则)中的哪一条? 回答:正确

1. A

明确 (Specific)

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water

In order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 2. B 3. C 4. D

可衡量 (Measurable) 可行 (Achievable) 实际 (Realistic)

11.下列说法不正确的是? 回答:正确

1. A 2. B 3. C 4. D

在思维冲击中产生的构想越多越好 在思维冲击中鼓励创新构想 在思维冲击中不对构想作出评估 在思维冲击中要对构想作出评估

12.下面哪一项不属于职业人的特点? 回答:正确

1. A 2. B 3. C 4. D

有良好的资质 个人空间大,适应性强 风险承受能力强 按照老板的要求去做

13.下列哪一项不是工作方法的评判标准? 回答:正确

1. A 2. B 3. C 4. D

工作方法是否科学 工作方法是否被下属认同

工作方法中是否体现出了对目标及风险的意识和管理 工作方法中的创新力怎样

14.下列哪一项不是心智成长的“依赖”阶段的修炼要点? 回答:正确

1. A 2. B 3. C

要事为先 个人成功 操之在我

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 4. D 以始为终

15.在科学的工作方法中,首先要明确目标要点,下列说法不正确的是? 回答:正确

1. A 2. B 3. C 4. D

工作要做到什么程度,尽可能用数字来表示 工作所需要的时间、资金,也就是成本

工作的期限要根据工作情况的变化随时做出调整 所有参与此项工作的人

企业员工职业化训练整体解决方案测试题答案(二套题) 单选题

1.关于职业道德,下面的说法中不正确的是? 回答:正确

1. A 2. B 3. C 4. D

职业道德是一种职业规范, 受到社会的普遍认可 职业道德大多没有实质的强制力和约束力 职业道德的主要内容是对员工义务的要求 职业道德与企业的文化关系不是很大

2.下列关于质量的说法不正确的是? 回答:正确

1. A 2. B 3. C 4. D

质量的标准可以是“不比别人差”

质量不是一种美德,而是一项具体可测量的目标 质量不是一种优越程度,而是一个不断改进的过程

质量的标准是一种严格的考核,以检查你的承诺是否已经兑现

3.下面关于质量标准的说法不正确的是? 回答:正确

1. A 2. B 3. C

质量标准是与组织的利益一致的

组织推进一个质量标准必须是自上而下的 组织要推进质量标准必须是大家认同的

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 4. D 完美即使不是必要的,也应该成为实现的目标

4.在商务活动中,下列表现得体的是? 回答:正确

1. A 2. B

大羊公司销售部的刘经理(男)留着一头漂亮的长发,频繁出入社交场合

这些天工作异常紧张,张经理经常是一边思考问题一边吸烟,现在一位重要的客户突然

来访, 张经理匆匆掐灭了烟头,直奔会客室 3. C 4. D

夏天炎热难熬,肖小姐经常赤脚穿着休闲鞋去拜访客户 电话响了,唐小姐拿起了电话:“你好!我们是光华公司。”

5.我们要尽量的减少 回答:正确

1. A 2. B 3. C 4. D

重要而且紧急的工作 重要但不紧急的工作 不重要但紧急的工作 不重要也不紧急的工作

6.在会议过程当中,哪些是属于积极的会议行为? 回答:正确

1. A 2. B 3. C 4. D

果断而积极的开始会议 与会者迟到

出现偏离会议议程的情况 争论没有结果

7.一个商务写作应该确定几个中心目标? 回答:正确

1. A 2. B 3. C 4. D

一个 二个 三个 四个

8.下面关于态度的说法不正确的是? 回答:错误

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire

1. A 2. B 3. C 4. D

态度是一种对客观事物的正确评价,它描述的是是与非 态度是你向他人表达心情的一种方式 态度是一种心态,是精神状态

态度是一架无形的照相机,它会拍下你喜欢与不喜欢的事物(正确)

9.下列说(做)法正确的是? 回答:错误

1. A 2. B 3. C 4. D

只要尽我们所能给客户提供服务,客户就会满意 把工作的重点放在给客户提供的服务上 我是一个受害者,客户总是有意刁难我

和我的客户一起把所有模糊的目标都搞清楚(正确)

10.下列说法不正确的是? 回答:错误

1. A 2. B 3. C 4. D

全面客户满意解决方案应该包括内部客户满意解决方案和外部客户满意解决方案 制定客户全面解决方案时应该具有经营意识和成本意识 我没有听到客户的抱怨,我的客户是满意的(正确) 客户满意与员工满意是企业的二大财富

11.下面哪一项不属于职业人的特点? 回答:错误

1. A 2. B 3. C 4. D

有良好的资质 个人空间大,适应性强 风险承受能力强 按照老板的要求去做

12.下列哪一项不是心智成长的“互赖”阶段的修炼要点? 回答:正确

1. A 2. B

设身处地 利人利己

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 3. C 4. D

集思广益 人际关系成功

13.在接受指派工作的6W3H要点中,WHICH指的是什么意思? 回答:正确

1. A 2. B 3. C 4. D

各种选择的可能及优先顺序 方法手段

使用计量的方法让事情具体化 完成任务的参与者

14.关于职业人职业守则的叙述,下列说法中不正确的是? 回答:错误

1. A 2. B 3. C 4. D

具有风险意识

不要把事情做的简单化 (正确) 合理有效的利用时间 创新管理和制度

15.在处理与客户的关系时,下列哪些做法不合适? 回答:正确

1. A 2. B 3. C 4. D

多使用专业术语 给对方必要的回应 找出双方的共同点

选择让对方家人也认可的礼物

单选题 1.能力既强,态度又好的员工在老板的眼中是什么? 回答:正确 1. A 人裁

总体度进 学 课前自评 lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water

In order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 2. B 人才 3. C 人材 4. D

人财

2.新产品正在研制,市场前景不清晰,工作成员间相互不认可,怀疑对方的工作效果,这属于团队建设的哪一个时期? 回答:正确

1. A 成立期 2. B 冲突期

3. C 发展期 4. D

高产期

3.关于职业道德,下面的说法中不正确的是? 回答:正确

1. A

职业道德是一种职业规范, 受到社会的普遍认可

2. B 职业道德大多没有实质的强制力和约束力 3. C 职业道德的主要内容是对员工义务的要求 4. D

职业道德与企业的文化关系不是很大

4.我们日常使用频率最高的沟通渠道是 回答:错误

1. A 语言沟通 2. B 肢体语言沟通 3. C 多媒体技术沟通 4. D

文字沟通

5.在会议过程当中,哪些是属于积极的会议行为? 回答:正确

1. A

果断而积极的开始会议

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers mLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities betweeBureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water习 学习课程 考试 查看考试结果 360度改进计持 划 续 360度改进评改 估 进 改进实施报告

学习笔记

ctly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 Xiangacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schools, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education ust be certified, strin teachers and studentIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 2. B 3. C 4. D

与会者迟到

出现偏离会议议程的情况 争论没有结果

6.下面哪一项属于“操之在我”的思维模式? 回答:正确

1. A 2. B 3. C 4. D

如果毕业时去政府部门就好了,这种工作适合我 当时我在场,情况也许会好的多

现在我必须抓紧学习,否则几年后要被淘汰了 等攒够10万块钱,我就去旅游

7.按照本书中所介绍的16种心理类型的理论,哪一种不属于SP类型? 回答:正确

5. A 6. B 7. C 8. D

INFJ ESFP ESTP ISFP

8.下面关于态度的说法不正确的是? 回答:错误

2. A

态度是一种对客观事物的正确评价,它描述的是

是与非 3. B 4. C 5. D

态度是你向他人表达心情的一种方式 态度是一种心态,是精神状态

态度是一架无形的照相机,它会拍下你喜欢与不

喜欢的事物

9.下列说法不正确的是? 回答:正确

1. A

全面客户满意解决方案应该包括内部客户满意解

决方案和外部客户满意解决方案

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 2. B 制定客户全面解决方案时应该具有经营意识和成

本意识 3. C 4. D

我没有听到客户的抱怨,我的客户是满意的 客户满意与员工满意是企业的二大财富

10.下列说法不正确的是? 回答:正确

1. A 2. B 3. C 4. D

在思维冲击中产生的构想越多越好 在思维冲击中鼓励创新构想 在思维冲击中不对构想作出评估 在思维冲击中要对构想作出评估

11.下列哪一项不是工作方法的评判标准? 回答:正确

1. A 2. B 3. C

管理 4. D

工作方法中的创新力怎样 工作方法是否科学 工作方法是否被下属认同

工作方法中是否体现出了对目标及风险的意识和

12.下列哪一项不是心智成长的“互赖”阶段的修炼要点? 回答:正确

1. A 2. B 3. C 4. D

设身处地 利人利己 集思广益 人际关系成功

13.下列哪一项不是心智成长的“依赖”阶段的修炼要点? 回答:错误

1. A

要事为先

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 2. B 3. C 4. D

个人成功 操之在我 以始为终

14.在科学的工作方法中,首先要明确目标要点,下列说法不正确的是? 回答:正确

1. A 2. B 3. C

4. D

所有参与此项工作的人

工作要做到什么程度,尽可能用数字来表示 工作所需要的时间、资金,也就是成本 工作的期限要根据工作情况的变化随时做出调整

15.关于职业人职业守则的叙述,下列说法中不正确的是? 回答:正确

5. A 6. B 7. C 8. D

具有风险意识 不要把事情做的简单化 合理有效的利用时间 创新管理和制度

企业员工职业化训练整体解决方案(答案)

学习课程:企业员工职业化训练整体解决方案单选题1.能力既强,态度又好的员工在老板的眼中是什么? B 回答:错误 1. A 人裁 2. B 人才 3. C 人材 4. D 人财

2.下面哪一项是优秀团队所应该克服的缺点? C 回答:错误

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 1. A 明确的目标 2. B 坦诚的沟通

3. C 相互信任、支持、协作 4. D 调和矛盾,淡化敏感性问题

3.新产品正在研制,市场前景不清晰,工作成员间相互不认可,怀疑对方的工作效果,这属于团队建设的哪一个时期? B 回答:正确 1. A 成立期 2. B 冲突期 3. C 发展期 4. D 高产期

4.改掉浪费时间的习惯是自我组织管理中的哪一种方法?B 回答:错误 1. A 加法 2. B 减法 3. C 乘法 4. D 除法

5.我们要尽量避免做:D 回答:正确 1. A 重要而且紧急的工作 2. B 重要但不紧急的工作 3. C 不重要但紧急的工作 4. D 不重要也不紧急的工作

6.在会议过程当中,哪些是属于积极的会议行为? A 回答:正确 1. A 果断而积极的开始会议 2. B 与会者迟到

3. C 出现偏离会议议程的情况 4. D 争论没有结果

7.下面哪一项不是“操之在我”心态的表现?B 回答:正确 1. A 目标明确

2. B 在接受外界刺激的时候,职业人会全盘接受 3. C 主动出击 4. D 化消极为积极

8.下面哪一种想法属于“操之在我”的想法?C 回答:正确 1. A 我不喜欢这个人 2. B 这种人还是敬而远之

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water

In order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 3. C 人总是有缺点的,就接受他吧 4. D 上司刚愎自用,意见不提也罢

9.关于会议的说法中下列不正确的是哪一个?( A 回答:正确 1. A 会议的成本就是会议本身的支出 2. B 会议前首先要明确会议的目的

3. C 根据会议的目的来选择适当的会议形式 4. D 邀请与会议有关的人员参加会议

10.广告宣传册属于什么类型的商务写作? B 回答:正确 1. A 通知性写作 2. B 说服性写作 3. C 指导性写作 4. D 记录性写作

11.下列说(做)法正确的是? D 回答:正确

1. A 只要尽我们所能给客户提供服务,客户就会满意 2. B 把工作的重点放在给客户提供的服务上 3. C 我是一个受害者,客户总是有意刁难我 4. D 和我的客户一起把所有模糊的目标都搞清楚 12.在客户反馈系统中,有效的反馈不应该是?D 回答:正确 1. A 持续的 2. B 明确的

3. C 以客户为中心的

4. D 关注所有令客户满意的因素

13.下列哪一项不是工作方法的评判标准?B 回答:正确 1. A 工作方法是否科学

2. B 工作方法是否被下属认同

3. C 工作方法中是否体现出了对目标及风险的意识和管理 4. D 工作方法中的创新力怎样

14.关于职业人职业守则的叙述,下列说法中不正确的是?B 回答:正确 1. A 具有风险意识

2. B 不要把事情做的简单化 3. C 合理有效的利用时间 4. D 创新管理和制度

15.在处理与客户的关系时,下列哪些做法不合适?C 回答:正确

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 1. A 表现出对对方的关心 2. B 了解对方期待的价值

3. C 想方设法让对方接受自己的观点 4. D 避免否定对方

单选题

1.下面哪一项是优秀团队所应该克服的缺点? 回答:正确

1. A 2. B 3. C 4. D

明确的目标 坦诚的沟通

相互信任、支持、协作 调和矛盾,淡化敏感性问题

2.新产品正在研制,市场前景不清晰,工作成员间相互不认可,怀疑对方的工作效果,这属于团队建设的哪一个时期? 回答:正确

1. A 2. B 3. C 4. D

成立期 冲突期 发展期 高产期

3.沉着、自信、意志坚强、积极、不带偏见、兼收并蓄、较为客观,但创造力不强,他应该属于团队中什么样的人物? 回答:正确

1. A 2. B 3. C 4. D

实干家 推进型人物 监督员 主席型人物

4.在团队中有三类人员是不可或缺的,下列说法正确的是? 回答:正确

1. A

决策者、技术专家、协调者

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 2. B 3. C 4. D

决策者、技术专家、实干家 决策者、外交家、监督员 决策者、监督员、实干家

5.我们要尽量避免做: 回答:错误

1. A 2. B 3. C 4. D

重要而且紧急的工作 重要但不紧急的工作 不重要但紧急的工作 不重要也不紧急的工作

6.讨价还价主要集中在谈判的哪一个阶段进行? 回答:错误

1. A 2. B 3. C 4. D

告示阶段 交锋阶段 妥协阶段 签订协议阶段

7.下面关于态度的说法不正确的是? 回答:正确

1. A 2. B 3. C 4. D

态度是一种对客观事物的正确评价,它描述的是是与非 态度是你向他人表达心情的一种方式 态度是一种心态,是精神状态

态度是一架无形的照相机,它会拍下你喜欢与不喜欢的事物

8.在客户反馈系统中,有效的反馈不应该是? 回答:正确

1. A 2. B 3. C

持续的 明确的

以客户为中心的

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 4. D 关注所有令客户满意的因素

9.“结果可以预见”属于确定项目目标原则(SMART原则)中的哪一条? 回答:正确

1. A 2. B 3. C 4. D

明确 (Specific) 可衡量 (Measurable) 可行 (Achievable) 实际 (Realistic)

10.下列说法不正确的是? 回答:正确

1. A 2. B 3. C 4. D

在思维冲击中产生的构想越多越好 在思维冲击中鼓励创新构想 在思维冲击中不对构想作出评估 在思维冲击中要对构想作出评估

11.下列哪一项不是心智成长的“依赖”阶段的修炼要点? 回答:正确

1. A 2. B 3. C 4. D

要事为先 个人成功 操之在我 以始为终

12.职业人职业守则5S原则中的素养指的是? 回答:错误

1. A 2. B 3. C 4. D

健康的人格 好的人品

长期做到5S中所提倡的习惯 较高的学历

13.改善人际关系时首先要改变自己的观念,下列说法中不正确的是? 回答:正确

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the waterIn order to ensure normal teaching order, protecting students ' healthy growth, ensuring that national (property) is not lost, to prevent or minimize the occurrence of safety accidents, follow the \scue each other, ensure safety and reduce losses\nciple, according to the local conditions, make the management system. 1, the principal is the responsibility of school safety, school security under the leadership of President security work leading group. The head teacher to the leadership team is responsible for, implementation of the accountability system. 2, school monthly student knowledge about safety education, education should be diversified in the form every safety education for students of classes per week should be targeted. o carry on emergency issues dealing with education in General, self-help and mutual rescue knowledge. Emergency calls (such as 110, 119, 122, 120, and so on) use common sense in education. 3, the establishment of major accident reporting system. School students report major accident within an hour of education; student run and disappearances to report; report of the accident to a written report in triplicate, a correctional centre, a police station, a township people's Government shall not conceal the accident. 4 week, teachers are on duty system, establish and improve the leadership values; strengthen the education, management of teaching activities in schools to ensure normal teaching order; responsible for school safety leadership always maintained close contact and district police stations, canvassing support from the police station on school safety and help. 5, strengthening teachers ' moral education, establish a dedicated love, improving education quality, observe the students ' psychological changes at any time and take preventive measures, no corporal punishment and covert corporal punishment on students, student out of the classroom, schools may not be. 6, units or departments use student Street propaganda orparticipate in the celebrations, as well as participating in other social work, without approval of the Correctional Centre, school principals consent, without organization. Without the approval of relevant departments, may organize students to participate in fire fighting, disaster relief and so on. 7, schools should educate students to obey the school rules and regulations, on time, on time home to prevent accidents. 8, school to school inspections on a regular basis, found hidden in time, and in severe cases, it is hard to eliminate immediately closed, and reported to the local people's Government, education, and rule of law section. 9, the school should always check the internal walls, retaining walls, ponds, railings, handrails, doors, Windows, staircases and a variety of sports, extracurricular activities, facilities such as fire safety, infrastructure security, unsafe facility to immediately repair and demolition to ensure that teachers and students work, learn, live venues and facilities are safe and reliable. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school fire safety systems to enhance fire safety, protection of public property and the life and property safety of teachers and students, school fire safety into day-to-day management, is developing the following fire safety system. 1, strengthen fire safety education of the whole school. According to the requirements of the Fire Services Act, so that everyone has of keeping fire control safety, protecting fire control facilities, fire prevention, reports of fire 1. A 2. B 3. C 4. D

改变固执 改变执着 改变成见 改变自满

14.在处理与客户的关系时,下列哪些做法不合适? 回答:正确

1. A 2. B 3. C 4. D

表现出对对方的关心 了解对方期待的价值

想方设法让对方接受自己的观点 避免否定对方

15.在处理与客户的关系时,下列哪些做法不合适? 回答:正确

1. A 2. B 3. C 4. D

多使用专业术语 给对方必要的回应 找出双方的共同点

选择让对方家人也认可的礼物

单选题

1.能力既强,态度又好的员工在老板的眼中是什么? 回答:正确

1. A 2. B 3. C 4. D

人裁 人才 人材 人财

2.关于职业道德,下面的说法中不正确的是? 回答:正确

1. A

职业道德是一种职业规范, 受到社会的普遍认可

lectricity lines, equipment inspections, found hidden in time for rectification, maintenance, and security. 9, do not use an open flame in the classroom, prohibit burning stove, lit candles, mosquito repellent, no smoking, and banning messy wiring. Without using any household appliances is not allowed. 10, live on campus faculty members, must lead by example, and educate families and children ready to fire. 11, household use of gas in schools, to master proper usage, pay attention to the leak-proof, explosion-proof, fireproof, closing valve after use to ensure security. 12, dining room must be qualified, and annual testing of pressure vessels, to regularly check, the canteen workers must be certified, strictly by operation operation, gas tank and stove safety distance of 1.5 meters, to prevent accidents. 13, the adverse consequences caused by ignoring fire safety regulations, will be punished, until investigated for legal responsibility. Song Lin Xiang Liu Jia ping elementary school March 2016 XiangLiu Jia ping elementary school, pine slopes surrounding safety management system 1 teachers and students, the surrounding area of the school governance covers personal and food hygiene, cultural events and other aspects, integrated governance shall obtain wide support and full cooperation of the community. On the surrounding environment in schools should be closely monitored. 2, school work at the same time, should pay attention to the safety management of school environment, should take the initiative to contact the district police station, the village Committee, Correctional Centre, Township government, business management and other departments to do a good job management. 3, teacher on duty with the exception of inspections in schools, should also pay attention to environmental inspections near the campus, found that the jobless migrants from rural areas, for example, harassment of students and a variety of accidents, according to different situations reported schoolofficials or the police station in a timely manner, to protect the safety of students. 4, every day before school, teachers remind students, pay attention to traffic safety. 5, should educate students to respect social ethics, and various regulations, maintaining public order, and fight the bad guys, and grasp the correct ways and means of maintaining and improving students ' self-care ability. 6, the establishment of emergency rescue teams of teachers in schools, on high alert and deployed. Song Lin Xiang Liu Jia ping elementary school March 2016 song Lin Xiang Liu Jia ping primary school teachers and students organizations out of safety management system organization activities between teachers and students, to draw up a precise plan and security measures must be signed by the school officials to review the programme of activities agreed upon Correctional Center agreed to implement. Organization to the field relatively far or activities require approval by the Deputy Director of the Education Bureau in charge of security. 2, each activity should have a specific responsibility, pay attention to the persons age, physical match. Route 3, activities, location, field surveys should be carried out in advance. 4, activities for the means of transport should explain the situation to the school to comply with vehicle, safety requirements, before the line for repairs. 5, each activity must have security, emergency response plan for accidents. 6, picnics, hiking, picnic to pay attention to fire prevention, food poisoning, prevention of fall accidents 7, the activities near the rivers, reservoirs, no measures or do not meet the security requirements of the Organization and not let students into the water

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