2013年银行招聘考试英语模拟试题二

2013年银行招聘考试英语模拟试题二

2013年银行招聘考试英语模拟试题二

Questions 1-5 refer to the following claim form and e-mail.

Customer Claim Form

Order Number:058-9199

Date: August 15

Name: Sandra Waring Item Details:

History of Atlantis: The Lost Land [paperback] by Frank Whitman

Claim Details:

I purchased the above item on July 6 from All The Sales and was informed that the estimated delivery date for the order was between July 9 and July 28. When the item hadn’t arrived by August 5, I called the customer service number listed on the Web site. I left a message on the automated recording system but did not receive a response. I left a second message on August 11 but still received no response. As I need the item right away, I plan to purchase a copy from a local bookstore. Therefore, I am asking for a full refund for the cost of this order, as the charge has already appeared on my credit card statement.

To: Sandra.waring@

From: customerservice@

Date: August 15

Dear Ms. Waring,

Your claim has been received and assigned reference number AZ10114. Please be 四川中公教育地址：成都市武侯区锦绣路1号保利中心C座12楼(美领馆旁)

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2013年银行招聘考试英语模拟试题二

advised that most claims are resolved within 7 days of the date when the claim is filed.

We apologize for the inconvenience you experienced with your order. Our records indicate that your order was shipped on July 7 via standard ground shipping. We are currently investigating this matter further and will contact you with our findings within 48 hours. If your claim is approved, we will issue a refund in the same form as your original payment was made. Credit card reimbursements take 5 business days to process, while refunds for checks and money orders are sent within 24 hours by special delivery.

Deodre Skehan

Customer Service Department

1. Why did Ms. Waning fill out the claim form?

A. She was charged twice for the same order

B. The seller sent the wrong item

C. The item she order was damaged

D. She never received the item she ordered

2. What did Ms. Waring do before filling out the claim form?

A. She visited a bookstore

B. She canceled her payment.

C. She returned the item.

D. She called the seller

3. What is the purpose of the e-mail?

A. To explain that an investigation takes five days to complete

B. To acknowledge that the claim has been received

C. To inform Ms. Waring that her claim will likely be approved

四川中公教育地址：成都市武侯区锦绣路1号保利中心C座12楼(美领馆旁)

课程咨询电话：028-82005700 82005699

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2013年银行招聘考试英语模拟试题二

D. To request more information about the claim

4. In the e-mail, the word “filed” in paragraph 1, line 3, is closest in meaning to

A. lined up

B. sent in

C. put away

D. cut back

5. How will All The Sales probably reimburse Ms. Waring if her claim is valid?

A. By returning the money to her credit card account

B. By giving her a credit toward a future purchase on the company’s Web site

C. By using an express delivery service to send her a check

D. By shipping her a second copy of her order at no charge

Questions 6-10 refer to the following job advertisement.

Job Listing 14523 – Posted May 1:

The World Health Coalition (WHC) seeks a highly qualified individual for immediate employment on the HS-1 Vaccination Program. The job provides the opportunity to collaborate with some of the leading researchers in vaccine production. This WHC facility is located in London. Position available from May 27.

Duties: Individual is responsible for compiling and storing research results and will assist in creating disease prevention workshops.

Requirements: Applicants must have a degree in statistics and at least four years’ experience working in a research facility. Knowledge of PZB software is a must, as is a team-oriented approach to working. Fluency in English is required; abilities in additional languages preferred.

Send resume along with cover letter to jobs @.uk. Include an e-mail address and telephone number. Deadline is May 10. Applicants will be notified of their status by May 17. Applicants chosen for interviews will be responsible for their own transportation to London.

Apply Now

四川中公教育地址：成都市武侯区锦绣路1号保利中心C座12楼(美领馆旁)

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2013年银行招聘考试英语模拟试题二

Job Listing 14524 – Whirlwinds Cruise Ships – Posted May 2:

Did you know that you can get paid to travel all over the world? With weekly departures to Africa and the Mediterranean, London is the cruise-ship hub of Europe! Whether you’ve gotten years’ experience in the service industry or are new to the international travel industry, cruise ships present excellent opportunities for both skilled and unskilled laborers. All you need is a willingness to work with others. With an average of over 2500 passengers on board at all times, almost every occupation that you can imagine is available. You could be a gift shop manager, fitness / pool instructor, restaurant waiter, or day care worker; visit our Web site at .uk to read about additional skilled positions.

This is a great way to pay off university debts or just save up for a new adventure, because rates are competitive, contracts are available on a monthly basis, and room and board are provided free by the cruise line. All contracts are paid in British pounds. Urgent vacancies are waiting to be filled, so contact your London Whirlwinds office today.

CLICK HERE TO APPLY

6. What is the last day to apply for the WHC position?

A. May 1

B. May 10

C. May 17

D. May 27

7. What does the WHC job advertisement imply?

A. WHC will provide necessary software training

B. Applicants must have management experience to be considered

C. The position is a one-year assignment

四川中公教育地址：成都市武侯区锦绣路1号保利中心C座12楼(美领馆旁)

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2013年银行招聘考试英语模拟试题二

D. Applicants who know multiple languages are more likely to be hired

8. What is NOT mentioned as a potential position on a cruise ship?

A. Swim teacher

B. Store manager

C. Child care worker

D. Cafeteria cook

9. According to the job posting, what is an advantage of working for Whirlwinds?

A. The company will pay for living expenses.

B. The company offers education scholarships.

C. Workers can choose the countries they go to.

D. Skilled laborers receive a monthly bonus.

10. According to the postings, what skill should applicants at both companies have?

A. International experience.

B. A university degree

C. Creative skills.

D. An ability to work in groups.

四川中公教育地址：成都市武侯区锦绣路1号保利中心C座12楼(美领馆旁)

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2013年银行招聘考试英语模拟试题二

答案：

1. 【答案】D. 解析：在“Claim Details”部分中，清楚写到： When the item hadn’t arrived by August 5 ，Ms. Waning was informed that the estimated delivery date for the order was between July 9 and July 28. A、B、C三个选项在原文中均未涉及到，故选答案D。

2. 【答案】D. 解析：答案仍然在“Claim Details”部分中， I called the customer service number listed on the Web site ，故选答案D。

3. 【答案】B. 解析：在此封E-mail的开头部分： Your claim has been received 就可以得知本题的正确答案应为B。A选项，由原文可知调查需要48 hours，而非five days；C、D两项均不能反映出此封邮件的目的。

4. 【答案】B. 解析：“file”一次出现在邮件的首段： most claims are resolved within 7 days of the date when the claim is filed，这句话翻译为：多数索赔都会在索赔申请提出7日内得到解决。所以，file一次在句中的意思就是“提出，呈交”等意思，所以，能表达“提出，呈交”的意思的短语，只有B选项正确，故选答案B。

5.【答案】C. 解析：由原文的E-mail部分可以得出正确答案，在该部分的最后一句：Credit card reimbursements take 5 business days to process, while refunds for checks and money orders are sent within 24 hours by special delivery.在“Claim Details”部分中又可以得知，Ms. Waring needs the item right away ，所以，综合这两个原因，可以得出正确答案应为C。

6. 【答案】C.

7. 【答案】D. 解析：这则招聘广告的首句：The World Health Coalition (WHC) seeks a highly qualified individual for immediate employment 可以得知，A选项是错误的，B、C两个选项在文中均未提到，故本题的正确答案为D。

8. 【答案】D. 解析：由文中：You could be a gift shop manager, fitness / pool instructor, restaurant waiter, or day care worker.这句话可以得到本题的正确答案为四川中公教育地址：成都市武侯区锦绣路1号保利中心C座12楼(美领馆旁)

课程咨询电话：028-82005700 82005699

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2013年银行招聘考试英语模拟试题二

D。

9. 【答案】A. 解析：由原文第二段中： and room and board are provided free by the cruise line，这句话就能得知本题的正确答案。

10. 【答案】D. 解析：第一则招聘广告中Requirements部分有这样一句话： as is a team-oriented approach ，而第二则招聘广告中，第一段中：All you need is a willingness to work with others。由此可知，本题的正确答案应为D。

四川中公教育地址：成都市武侯区锦绣路1号保利中心C座12楼(美领馆旁)

课程咨询电话：028-82005700 82005699

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