商务英语温习材料

商务英语复习资料

I．Put the following Chinese into English

1. 商品目录catalogue 2. 销售网点sales outlets 3. 分批装运partial shipments 4. 装运单据shipping documents 5. 保险费premium

6. 已装船通知shipping advice 7. 租船charter

8. 商业信用trader’s credit

9. 我们通常要求用不可撤销的即期信用证付款。We usually require payment to be made

by irrevocable sight L/C.

10. 请将所需款项记入我方账户的借方。Please debit the amount required to our account. 11.（资信）证明人referee 12. 做工；工艺workmanship） 13. 可供数量 quantity available 14. 实盘 a firm offer

1 5. 轻工业产品 light industrial products 16.单证 documents

17. 短装 short shipment 18. 小保单 insurance certificate

II．Put the following English into Chinese 1. nude cargo裸装货物

2. valid for negotiation in China在中国议付有效 3. tramp不定期船

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4. warning marks警告性标志 5. open cover policy预约保险单 6. documents against payment付款交单 7. packing list装箱单 8. pamphlet小册子

9. Our tablecloths are reasonable in price, good in quality and fine in workmanship. 本公司

经营的台布物美价廉，工艺精湛

10. One of our clients in Vancouver is in the market for a parcel of 500 pounds of Chinese

green tea. 我方在温哥华的一位客户想买一批数量为500磅的中国绿茶。

III．Choose the best answer for each of the following questions

（ B ）1. We are interested in buying your File Cabinets model 101 if

they can be modified _______ indicated below.

A. so B. as C. as such D. that

（ C ）2. We are writing to introduce ________ leading importers of electric appliances in Brazil.

A. ourselves to be B. that we are C. ourselves as D. it that we are

（ D ）3. However, we would be willing to _______ you a special discount of 3% if you could increase the quantity of your order to 600 units.

A. allow B. offer C. grant D. A/B/C

（ D ）4. We should be most obliged if you would send us details of the lines you ________ for export.

A. book B. store C. deal D. stock

（ A ）5. _______ terms of payment, we usually accept irrevocable L/C at sight.

A. As regards B. As regarding C. As regard D. As regarded

（ B ）6. Our latest market survey shows that such items are no

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longer ________ .

A. demanded B. in demand C. on demand D. for demand

（ C ）7. We are sorry that we cannot help you further, but the company cannot accept liability for goods unless they are shipped ________ .

A. cleanly B. clearly C. clean D. clear

（ C ）8. According to the contract, insurance is to be ________ for 120% of the invoice value.

A. made B. affected C. effected D. taken up

（ A ）9. Should the shipment be ________ to damage, you would be _______ .

A. subjected compensated B. subject compensated C. subjected compensated for D. subject compensated for （ C ）10. We hope this will facilitate ________ the shipping formalities.

A. you to arrange B. you in arranging C. your arranging D. for you to arrange

IV．Complete each of the following blanks with an appropriate word

A; Dear Sirs,

We thank you for your Documentary Letter of Credit No. 3311 ____1____ your order for DVD players.

Much ____2____ our regret, we find that there is no stipulation of transshipment to be allowed in the relevant L/C, ____3____ we can hardly ____4____ any shipping arrangements for this parcel. When making our offer in our fax of August 2, we made ____5____ clear that transshipment _____6___ Copenhagen is necessary. In order to expedite ____7____ of the

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goods, we have to ____8____ you to amend the relevant L/C accordingly.

The goods are ready for shipment, and we hope that you will immediately arrange for the L/C amendment to reach us ____9____. For your information, there is a fast liner, the s.s. Rocket, which is due to sail for Europe in two weeks. We shall book shipping space on that vessel upon receipt of your ___10_____.

Yours faithfully,

1. A. covered B. covering C. about D. on 2. A. in B. with C. to D. of 3. A. so that B. as a result C. therefore D. as such 4. A. make B. take C. do D. put 5. A. that B. which C. it D. them 6. A. at B. on C. with D. for 7. A. deliver B. to deliver C. delivering D. delivery 8. A. demand B. request C. instruct D. need

9. A. with the least possible delay B. without the least possible delay C. with the possible least delay D. without the possible least delay 10. A. L/C B. relevant L/C C. L/C amendment D. L/C advice 1. ( B ) 2. ( C ) 3. ( A ) 4. ( A ) 5. ( C ) 6. ( A ) 7. ( D ) 8. ( B ) 9. ( A ) 10. ( C )

B:

Dear Sirs

As it is our ___1____ in the near future to start importing Chinese pottery, we are ___2____ in contacting a number of prominent manufacturers in Shanghai with a ___3____ to choosing lines ____4___ for the Spanish market.

We would be most ____5___ if you would send us ____6___ the lines you stock for export, ____7___ with your price list and terms f.o.b.

We would very much ___8____ an early reply ___9____ our general manager is coming to Shanghai next month to visit prospective ___10____.

Yours respectfully 商务英语复习资料 第 4 页 （共12页）

1．A．want B．intention C．interest D．expectation 2．A．interested B．keen C．like D．preferred 3．A．purpose B．eye C．view D．desire 4．A．suited B．suiting C．suit D．suitable 5．A．thankful B．thanked C．thanking D．thank 6．A．detail on B．details of C．detailed information D．detailed informations about 7．A．as B．going C．gathering D．together 8．A．expect B．await C．appreciate D．like 9．A．with B．because of C．though D．as 10．A．buyers B．importer C．suppliers D．exporter 1. B 2. A 3. C 4. D 5. A 6. B 7. D. 8. C. 9. D. 10. C

V．Each of the following sentences contains one error. Identify it and correct it

1. We have learned your name and address by Messrs. Joe & Co., Ltd.

2. We would be thankful if you could send us a package of sample pencils indicated in the

attaching list.

3. One of our clients in Bombay is on the market for 5,000 pairs of Chinese leather shoes,

and therefore, please send us your most attractive quotation.

4. We wish to confirm you that we have booked your Order No.123 for our hand tools.

5. The shipping documents have already been sent to you by airmail, and we hope you will

soon make delivery of the goods.

6. We sincerely hope that our above request will meet your approval, and look forward to

your immediate reply.

7. Each jar is wrapped in tissue paper before packing into its individual decorative

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cardboard box.

8. We hope that you will do your best to have the goods dispatch with the least possible

delay.

9. In order to avoid any possible delay in shipment, we hope you will conform with the

original stipulations for destination.

10. Thank you for your fax of September 3 advising us the establishment of the relevant L/C.

1. by Messrs. Joe & Co., Ltd.应改为from Messrs. Joe & Co., Ltd. 2. the attaching list 应改为 the attached list 3. on the market for应改为in the market for

4. wish to confirm you that 应改为wish to confirm that 5. make delivery of the goods应改为 take delivery of the goods 6. meet your approval应改为 meet with your approval 7. packing应改为being packed

8. before packing into 应改为before being packed into 9. have the goods dispatch 应改为have the goods dispatched 10. conform with应改为 comply with

11. advising us the establishment应改为 advising us of the establishment

VI．Reading Comprehension.

Read the following passage and choose the one correct answer out of the four choices based on the passage （阅读下列短文，并选出一个正确的答案）

Advertising

Advertising is defined as any paid form of non-personal presentation made by an identified sponsor through a mass communication medium on behalf of goods, services, or ideas. Advertising is distinguished from other forms of promotion in many ways. First, it is

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paid for --- in contrast to publicity, which seeks to attract attention in the news media and elsewhere without making any direct payment. Advertising also is “non-personal” in that it is done through television, newspapers, radios, the internet, and other media, in contrast to the face-to-face contact that takes place in personal selling. What advertising has in common with other forms of promotion is that it can be used not only to sell goods like soap or automobiles but also to promote services such as banking and insurance. It can even be used to sell ideas that may not be concerned with profit at all --- drug-abuse prevention, for instance, or population control.

Advertising is used to communicate both with consumers and with other businesses. Trade and industrial advertising is important if businesses are the ultimate consumer of a product or if other businesses play an important role in getting the product to the consumer. For example, retailers such as supermarkets and bookstores have limited shelf space on which to display the flood of new product offerings. Thus, these retailers are important targets for the advertising messages of food companies and publishers.

The great advantage of advertising over other types of promotion is its ability to reach mass audiences quickly at a low cost per person reached. It is also the form of promotion over which the company has the greatest control. For example, when a publicity release is distributed to the media, it may be edited, rewritten, or even ignored. In an advertisement, however, the company can say whatever it chooses to say, so long as it stays within the boundaries of the law and conforms to the moral and ethical standards of the advertising medium and trade associations. For this reason, many companies use advertising to communicate their positions on current issues to the public.

Advertising is an effective means of introducing a new product nationwide and generating sales leads. In addition, it can rekindle interest in a product whose sales have grown sluggish.

Little wonder, then, that businesses of all kinds allocate large sums of money for advertising. The percentage of income a company spends on advertising varies according to the product and the market. A cosmetics company, for example, may spend 30 percent or more of its total sales dollars to promote its products in a highly competitive market. Yet a company that manufactures heavy industrial machinery may spend less than 1 percent.

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（ B ）1. Advertising is different from other forms of promotion because it is ________.

A. personal B. non-personal C. attractive D. popular

（ D ）2. Which of the following is not the common thing that advertising and other forms of promotion share?

A. They are used to sell goods. B. They are used to promote services. C. They are used to sell ideas.

D. They are used to make face-to-face contact.

（ A ）3. Why is advertising used to communicate with some other businesses according to the passage?

A. Because they may be consumers or retailers. B. Because they are competitive enterprises. C. Because advertising will do good to them. D. Because advertising is easy to understand.

（ C ）4. It can be concluded from the passage that the advantages of advertising are as follows except ___________.

A. reaching mass audiences quickly B. being at a low cost per person reached C. resulting in better goods and services. D. company’s greatest control over advertising

（ B ）5. According to the passage, 30 percent or more of its total sales may be spent on advertising by ________.

A. a machinery manufacturer B. a cosmetics company C. a food company or a publisher D. a computer company

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Complaining

Complaining about faulty goods or bad service is never easy．Most people dislike making a fuss．But if something you have bought is faulty or does not do what was claimed for it, you are not asking for a favor to get it put right．It is the shopkeeper’s responsibility to take the complaint seriously and to replace or repair a faulty article or put right poor service, because he is the person with whom you have entered into an agreement.

Complaints should be made to a responsible person．Go back to the shop where you bought the goods, taking with you any receipt you may have．If you telephone, ask the name of the person who handles your enquiry, otherwise you may never find out who is to deal with the complaint later.

Even the bravest person finds it difficult to stand up in a group of people to complain．So, if you do not want to do it in person, write a letter．Stick to the facts and keep a copy of what you write．At this stage you should give any receipt numbers, but you should not need to give receipts or other papers to prove you bought the article．If you are not satisfied with the answer you get, or if you do not get a reply, write to the managing director．Be sure to keep copies of your own letters and any letter you receive.

1．A customer may make a complaint because _____B__. A．he dislikes causing a fuss

B．the article does not do what was claimed for it C．he wants to ask for a favor

D．he was at fault in buying the article

2．According to the passage, which of the following is not mentioned in the agreement

between the shopkeeper and the customer? B A．To take his complaint seriously. B．To sell him the goods.

C．To replace or repair a faulty article. D．To put right poor service.

3．Which of the following statements is not true according to the passage? C A．Complaints should be made to a responsible person.

B．You should bring with you the receipt when you go back to complain. C．Send the receipt with the letter when you write to complain.

D．Many people find it difficult to stand up in a group of people to complain. 4．When complaining on the telephone ________.D A．you should speak direct to the owner B．you must ask for the manager.

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C．you may never find out who dealt with the matter. D．you should find out with whom you discuss the matter.

5．According to the passage, when should you write to the managing director?A A．If you are not satisfied with the answer you get. B．After sending out the first letter.

C．If you are not satisfied with the article you have bought. D．After talking to the responsible person.

Unemployment

In most European countries, unemployment was low for many years after World War II, and bitter memories of parents and grandparents who had been out of work for long periods in the 1930s gradually disappeared from people’s minds．But in recent years it has once again become a serious problem.

Newspapers usually take the number of people “unemployed” as a percentage of the registered working population．On the basis of these figures alone, they make comparisons with past experience and also between different countries．Such simplified calculations do not take into account technological developments that have made a large number of unskilled jobs unnecessary.

When we compare our unemployment figures with those of the 1930s, we must remember that far more women work nowadays, and therefore register as unemployed if they lose their jobs, so governments have a greater task and responsibility.

Comparisons between countries are also unreliable because of the percentage of people who are not registered．For example, in former West Germany, most young people stayed at school until they were 18.

1．It can be inferred from the passage that C A．unemployment before World War II was low. B．unemployment after World War II was high. C．unemployment in the 1930s was high. D．unemployment in the 1930s was low． 2．According to the author, the figures of unemployment given in newspapers are _____A___. A．unfair B．false

C．miscalculated D．correct

3．Which of the following statements is not true? D

A．The unemployment rate in most European countries in recent years is high. B．Unemployment did not represent a serious problem in Europe in the 1950.

C．The standard of being registered as “unemployed” is not the same in different

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countries.

D．The unemployment rate is the percentage of a certain country’s population that does

not have a job.

4．The recent decline of unskilled jobs is mentioned as the result of __B______. A．high unemployment rates B．technological advances C．women workers D．governments’ efforts

5．In former West Germany, _____B___.

A．young people were not allowed to work until they were 18 B．young people below 18 usually did not register to work.

C．young people usually registered to work before they were 18.

D．the registered number was bigger because of the young people below 18.

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countries.

D．The unemployment rate is the percentage of a certain country’s population that does

not have a job.

4．The recent decline of unskilled jobs is mentioned as the result of __B______. A．high unemployment rates B．technological advances C．women workers D．governments’ efforts

5．In former West Germany, _____B___.

A．young people were not allowed to work until they were 18 B．young people below 18 usually did not register to work.

C．young people usually registered to work before they were 18.

D．the registered number was bigger because of the young people below 18.

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