浙大专升本英语机考模拟试题

餐饮培训模拟试题

一 填空题（每小题1.5分 共 39 分）

1 政治素质要求餐饮人员在工作中,应严格遵守____________.________________.________________

____________.不做有损国格.人格的事。

姓名___________分数____________

5、传菜服务中的五不取 ：（ ）

A规格不符 B器皿不洁 C调料不全不取 D颜色不正 F温度不适

2、服务态度取决于员工的_____________.________________._________________._________________和

____________的高低,其具体要求是_________.___________.___________.___________.。.

3、餐饮服务人员在工作中应具备的能力主要有 __________.___________.-____________. __________

___________.____________.___________._____________.。

4 星级酒店餐厅的室内温度冬季在_______________之间，夏季应保持__________________、之间

5 餐厅用品包括___________.____________._______________另外，餐厅还应配备服务车.送餐车等工作车,

以满足客人多方面的餐饮服务需要。

二 多项选择题：（每题1分 共10分）

1 餐厅用品中具体的餐酒用品指：（ ）

A瓷器类 B布件类 C不锈钢类 D银器类 E玻璃器皿类

2、托盘的操作流程为：（ ）

A运盘 B理盘 C装盘 D托盘 E卸盘 F起托

3、餐厅折花是通过：（ ）

A 穿 B咬 C捏 D叠 E卷 F撕 G拉

4、酒水服务中，红葡萄酒的服务顺序为：（ ）

A斟酒 B闻塞 C开瓶 D示酒 E准备 F试酒

G餐盘破损

6 做为一名优秀的员工所应有的工作态度是 ：（ ）

A责任心 B守时 C主动 D效率勤勉 E友善 F服从 G礼貌 H微笑

7 餐厅提供给客人产品为 ：（ ）

A饮料 B 食品 C烟 D酒 E诚实 F优质服务 G礼貌 H烹调技术

8 服务质量的标准为 ：（ ）

A舒适感 B可口感 C安全感 D宾至如归感 E亲切感

9 礼貌服务态度五声为 ：（

）

A 迎客声 B 问候声 C应答声 D致谢声 E道歉声 F送客声

10 服务满意顾客六觉指 ：（ ）

A视觉 B眼觉 C听觉 D味觉 E嗅觉 F感觉 G触觉

三 判断题（每题1分 共10分）

1 酒店整体良好形象=一个员工的恶劣表现，即100-1=0（ ） 2 服务人员在服务期间可以向客人说“不”（ ） 3 参加培训是可以吸烟，吃零食，打电话 （ ）

4 服务质量是酒店的生命线，它关系到企业的声誉和客源。同时也关系到经济效率和企业的经营成功。（ ）

5 热爱本职工作，敬业乐业，并且能够树立良好的职业道德是每个餐饮服务员所具备的思想素质。（ ）

6 服务员的举止要求见到宾客应主动打招呼，在走廊，过道楼梯口等活动场所见到客人可以避开或不打招呼。（

四、问答题（ 每题15分共30 ）

1 请简要的说一下

1 C．how D．in which

标准答案：D

30、___________ your opinion, what is the best way to handle this situation?（2）（ ）

will visit their sons any time.（2）（ ） A．one B．ones C．those D．person

标准答案：B

24、Discussing personal topics with strangers make some people uncomfortable _______________ .（2）（ ） A．causing distrust B．to cause distrust

C．and distrust being caused D．and may cause distrust

标准答案：D

25、The Customs officer said that nothing but some personal belongings ___________ in the woman’s suitcase.（2）（ ） A．were found B．was to be found C．was found D．has been found 标准

标准答案：D

28、You are going to change your job, _____________ ?（2）（ ） A．won’t you B．aren’t you C．should you D．don’t you

标准答案：B

29、The following paragraph describes a situation ___________ a problem needs to be solved.（2）（ ） A．when B．that

A．From B．In C．By D．To

标准答案：B

31、Insect pests are among the ___________ causes of crop failure.（2）（ ） A．leading B．chiefly C．largest D．definitely

标准答案：A

32、The Depression in the United States _____________ until the beginning of the Second World War.（2）（ ） A．carried on B．carried out C．lasted D．happened

标准答案：C

33、The _____________ of influenza are fever, headache, and muscular pain.（2）（ A．effects B．symptoms C．results

D．consequences

标准答案：B

34、The box was too heavy for the old lady to ____________ .（2）（ ） A．reach B．lift C．bring D．manage

标准答案：B

35、Last week’s meeting was so long that they have promised that this one will be very _____________ .（2）（ ）

） A．brief B．soon

C．temporary D．economical

标准答案：A

36、In this hot weather the ice will soon ______________ .（2）（ ） A．spoil B．melt C．break D．burst

标准答案：B

37、We had hoped that Robert would agree to help us, but he has ____________ .（2）（ A．desired B．promised C．refused D．intended

标准答案：C

38、Mary wanted to go to New York by herself, but her parents would not give their _____________ .（2）（ ） A．advice B．limit C．consent D．request

标准答案：C

39、The show should have started an hour ago; I don’t know what could have caused the _______________ .（2）（ ） A．panic B．delay C．confusion D．disturbance

标准答案：B

40、I sometimes take John’s coat for mine, because the two of them look so _______________ .（2）（ ） A．similarly B．alike C．like

D．old-fashioned

标准答案：B

41、Although she was frightened, she answered with a___voice.（2）（ ） A．quiet B．silent C．still D．calm

标准答案：D

42、The headmaster asked me to___him at his office.（2）（ ） A．drop in B．call in C．drop in on D．call on in

标准答案：C

43、Sarah hopes to become a friend of___shares her interests.（2）（ ） A．anyone B．whomever C．whoever

D．no matter who

标准答案：C

44、The book, the cover___has come off, is hers.（2）（ ） A．whose B．of which C．in which D．on which

标准答案：B

45、When my sister phoned me, I could not hear clearly what she was___.（2）（ ） A．speaking B．talking C．saying D．telling

标准答案：C

46、Good technique means less pain and fewer deaths, and___it is our duty to master it.（2）（ A．altogether B．therefore C．otherwise D．however

） ）

标准答案：B

47、The ground is all wet. It___last night.（2）（ ） A．must being rained B．must been raining C．must have rained D．must having rained

标准答案：C

48、This is a foreign product.___it operates is unfamiliar and confusing.（2）（ ） A．The way B．The way how C．The way of D．By the way

标准答案：A

49、If you drive from the airport, go on the motorway and follow the___to the city.（2）（ ） A．points B．signs C．plans D．ways

标准答案：B

50、Because the children keep interrupting her whenever she reads a book, she is always___her place.（2）（ ） A．loosing B．missing C．losing D．forgetting

标准答案：C

51、One of his novels is said___into English in two months’ time.（2）（ ） A．to have been translated B．having been translated C．being translated D．to translate

标准答案：A

52、Amelia Earhart, the first woman___a solo flight across the Atlantic Ocean, was born in 1898.（2）（ A．makes B．made C．making D．to make

标准答案：D

53、When we reached the office, the clock on the wall was___eight.（2）（ ） A．beating B．hitting C．striking D．ringing

标准答案：C

54、You play the violin beautifully. How much do you___every day?（2）（ ） A．do B．repeat C．act

D．practice

标准答案：D

55、The police are offering a___to anyone who can give information about the lost boy.（2）（ ） A．price B．prize C．reward D．money

标准答案：C

56、Only through free open debate in newspapers, on television and on radio___to better understand what we wish to represent.（2）（ ） A．we will be able B．we can

C．will we be able D．can we

标准答案：C

57、He bought a telescope___he could see the other side of the river.（2）（ ） A．so as B．because C．so that D．such that

标准答案：C

58、As soon as the experiment was over, he___to write his paper.（2）（ ） A．set up B．set on

） C．set in D．set out

标准答案：D

59、They spent the whole night___the fire.（2）（ ） A．finding B．hitting C．fighting D．reducing

标准答案：C

60、She was very sad. You___her feelings.（2）（ ） A．ought not to hurt

B．ought not to have hurt C．ought to have not hurt D．not ought to hurt

标准答案：B

61、We consider___we should communicate with others by all means.（2）（ A．that it necessary B．necessary that C．necessary of it that D．it necessary that

标准答案：D

62、We___each other the best of luck in the examination.（2）（ ） A．hoped B．wanted C．expected D．wished

标准答案：D

63、The news has___that a heavy storm will arrive before daybreak.（2）（ A．got out B．got round C．got off D．got up

标准答案：B

64、He scarcely cares for anything but money,___?（2）（ ） A．doesn’t he B．isn’t he ） C．does he D．is he

标准答案：C

65、We have told him many times, but he___listen to our advice.（2）（ ） A．could

B．was able to C．won't D．weren't

标准答案：C

66、She was sure that knowledge___practice.（2）（ ） A．begin with B．come from C．led into D．lies in

标准答案：D

67、At the beginning the whole party kept together, but by the end of the day the women and weaker men had fallen___.（2）（ ） A．back B．away C．behind D．out

标准答案：C

68、Can you remember the date___he wrote down in his notebook.（2）（ ） A．that B．when C．on which D．on that

标准答案：A

69、___, or you will fail to pass the coming examination.（2）（ ） A．Work hard B．Work hardly C．To work hard D．Working hard

标准答案：A

70、He will call you the moment he___his work.（2）（ ） A．will finish

）

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