PMP各章节练习题

整合管理·测试题（一）

1. The need for _____is one of the major driving forces for communication in a project.

A）Optimization B）Integrity C）Integration D）Differentiation

对_______的需求是项目中沟通的主要动力之一

A优化 B完整 C整合 D区别

2. While the project is being completed ，management requests a change.What is the FIRST thing the project manager should do?

A）Comply with the request if possible.

B）Obtain a complete understanding of the scope of the change. C）Teel the customer that a change will be coming. D）Ask the team to accept the change.

在完成项目过程中，管理层提出一项变更。项目经理应该做到第一件事是什么？

A如果可能，服从变更。 B对变更范围获得全面的了解。 C告诉客户，将要发生变更。 D要求团队接受变更。

3. You are a new project manager who has never managed a project before.You have been asked to plan a new project）It would be BEST in this situation to rely on _____during planning in order to improve your chance of success

A）Your intuition and training B）Stakeholder analysis C）Historical information D）Configuration management

作为一名以往没有管理过项目的新任项目经理，上级要求你计划一个新项目。为了增加你成功的机会，在你做计划编制时以下列哪项为基础？

A你的直觉和培训

B干系人分析 C历史信息 D配置管理

4. All of the following is true for a project baseline EXCEPT＿＿.

A）it is the original approved plan. B）it includes approved scope changes.

C）it is useful in detecting project variances. D）it is useful in preparing the WBS. 下述关于项目基准的说法均是正确的，除了＿＿。

A是最初批准的计划。 B包含批准的范围变更。 C有益于发现项目偏差。 D有助于编制工作分解结构。

5. When should a project baseline be changed?

A）When a major delay occurs. B）When an official change is made. C）When a cost increase occurs.

D）Changes should never be made in the baseline. 何时应该改变项目基准？

A在发生重要延迟时。 B在做出正式变更时。 C在发生成本增加时。 D任何时候都不应该改变基准。

6. All of the following are parts of the Direct and Manage Project Work process EXCEPT:

A）Identifying changes

B）Using a work breakdown structure C）Implementing corrective actions D）Setting up a project control system 下面各项都是指导和管理项目工作的一部分，除了：

A确认变更 B使用工作分解结构 C采取纠正措施

D设立项目控制系统

7. The project is not going well and many changes are being made. Which of the following should you do FIRST to gain control of the project?

A）Review the scope of work with the stakeholders. B）Create a new change form.

C）Remind everyone of the change procedures. D）Ask management for help.

项目进展不十分顺利，而且做了很多变更。为了控制项目，你应该首先采取下述哪些措施？

A与干系人一起，审查工作范围。 B制定新的变更格式。 C提醒所有人注意变更程序。 D要求管理层提供帮助。

8. You are in the middle of executing a major modification to an existing product when you learn that the resources promised at the beginning of the project are not available.The BEST thing to do is to:

A）Show how the resources were originally promised to your project B）Re-plan the project without the resources

C）Explain the impact if the promised resources are not made available D）Crash the project

你正在对一个现有产品进行一项重大修改的时候，得知在项目开始时许诺的资源现在无法获得了，你最好：

A表明最初资源是如何被承诺给你的项目的 B在没有这个资源的条件下重新计划项目 C解释如果资源不可得将会造成的影响 D赶工项目

9. Your company’s project review committee （PRC）meets quarterly to review any project with a budget exceeding $2 million.You recently were promoted to senior project manager and were assigned one of these largest projects，the development of next –generation，computer –aided manufacturing process.The PRC asked you to present the project’s objectives，work content，and deliverables at its next meeting. Accordingly，you need to prepare which one of the following documents ?

A）project charter. B）product description.

C）scope statement. D）WBS.

你的公司的项目审查委员会每个季度召开会议审查所有预算超过二百万美元的项目。你最近被提升为高级项目经理，并承担了最大的项目之一，即开发下一代计算机辅助生产流程。审查委员会要求你在下次会议上说明项目的目标、工作内容和成果。为此你需要准备以下哪个文件？

A项目章程。 B产品描述。 C范围说明。 D工作分解结构。

10. The project manager has just received a change from the customer that does not affect the project schedule and is easy to complete.What should the project manager do FIRST?

A）Make the change happen as soon as possible. B）Contact the project sponsor for permission. C）Go to the change control board.

D）Evaluate the impacts on other project constraints.

项目经理刚从客户那里收到一个变更要求，它不会影响项目的时间而且容易完成。项目经理应该首先做什么？

A尽可能快的实施这个变更 B与项目出资人联系以获得批准 C送交变更控制委员会

D评估对其他项目制约因素的影响

11. Your project has a number of different work results.You are collecting information about these work results such as what costs have been incurred or committed and which deliverables have been completed and which remain

outstanding.You will use this information in which of the following processes ?

A）Direct and manage project work. B）Perform integrated change control. C）Reprot performance. D）Velidate scope.

你的项目有一些工作结果。你正在收集关于这些工作结果的信息，包括有哪些方面消耗了项目的成本，完成了哪些可交付产品以及哪些还没有完成。你将在下列哪项流程中使用这些信

息？

A指导与管理项目工作。 B实施整体变更控制。 C报告绩效。 D确认范围。

12. The competitive，complex project management environment has increased pressure for on-line performance Schedule control is one important way of avoiding schedule delay.Time management corrective action often involves expediting certain activities to ensure that they are completed in a timely manner or to ensure that they are completed with the least possible delay.To plan and execute schedule recovery，corrective action frequently requires＿＿.

A）making unpopular decision. B）immediately re-baseline. C）root-cause analysis D）resource leveling

充满竞争的、复杂的项目管理环境加大了对项目按计划进行的压力，进度控制是避免工期拖延的一种方法。时间管理的纠正行为通常加速某些活动以确保这些活动能够及时完成，或者在尽可能短的延期内完成。为了重新编制和执行进度表，纠正行为通常要求＿＿。

A做大家都不喜欢的决策。 B及时调整基准线。 C原因分析。 D资源平衡。

13. An important task of project managers is to identify the relevant goals of each project.An approach that can help managers set up and achieve those goals is management by objectives （MBO）.MBO specifically addresses all the following EXCEPT＿＿.

A）establishing unambiguous and realistic objectives.

B）periodically evaluating whether project objectives have been achieved. C）promoting participation，team building，and commitment to the project. D）analyzing and reducing risk and determining how to handle it when it occurs. 项目经理的一个重要的任务是确认每个项目的相关目标。可能帮助管理者建立并达到那些目标的方式是目标管理。下面＿＿不属于目标管理强调的内容。

A建立明确的和现实的目标。

A）Work results.

B）Historical information. C）Formal acceptance. D）Change request.

下列哪项是确认范围的一项重要依据？

A工作结果。 B历史信息。 C正式接受。 D变更申请。

9. To manage a project effectively, work should be broken down into small piece）Which of the following does NOT describe how far to decompose the work?

A）Until it has a meaningful conclusion.

B）Until it cannot be logically subdivided further. C）Until it can be done by one person. D）Until it can be realistically estimated.

为了有效地管理一个项目，工作应当被分解为小块。下列哪一项不是描述工作应当被分解到什么程度？

A直到有一个有意义的结论 B直到不可以在逻辑上继续分解 C直到可以被一个人完成 D直到可以被实际地估算

10. During a project team meeting, a team member suggests an enhancement to the scope that is beyond the scope of the project charter）The project manager points out that the team needs to concentrate on completing all the work and only the work required） This is an example of:

A）Change management process B）Scope management C）Quality analysis D）Scope decomposition

在一次项目团队会议中，一个团队成员建议一项超出项目章程范围的对工作范围的改进。项目经理指出项目团队需要集中在完成且只需完成所有要求的工作。这是一个_____的例子？

A变更管理过程 B范围管理

C质量分析 D范围分解

11. When should velidate scope be done?

A）At the end of the project B）At the beginning of the peoject C）During each phase of the project D）During planning 确认范围应在何时做?

A项目结束时。 B项目开始时。 C项目的每个阶段期间。 D计划编制期间。

12. Product verification is different from velidate scope，product verification____.

A）occurs during the execution phase

B）verifies that the correct products have been used C）obtains customer sign-off D）make sure all work is completed 产品确认不同于范围确认，产品确认____。

A在实施阶段发生 B确认使用了正确的产品 C获得客户的签字认可 D确保所有工作都已完成

13. As a project manager of IT，if your supplier asked you to provide a product description，which of the fowling is____.

A）scope statement B）statement of work C）project charter D）contract

作为IT业项目经理，如果你的供应商要求你提供产品描述，你应提供__项。

A范围说明 B工作说明 C项目章程 D合同

14. The development of the scope baseline can BEST be described as involving.

A）The functional managers B）The project team C）All the stakeholders D）The project expediter 范围基准的的制定最好有谁参与

A职能经理。 B项目团队。 C所有的干系人。 D项目稽查员。

15. The project consists of 15 separate projects.The PMO will have a project management information system. This system will be an on-line repository of all program data.You will collect description of all work components for each of the 15 projects ，This information will form integral part of the ____.

A）chart of account B）WBS dictionary C）WBS structure template D）earned value management reports

项目由15个单独的子项目构成。为了便于管理，你现在要为这个项目建立一个项目管理办公室（PMO，而且还要给这个办公室配备一个项目管理系统。这个系统要包括所有有关项目的信息，而且这个系统中的数据是随时可以更新的。要完成这个管理信息系统，你需要收集这15个项目所有工作的相关信息。这些信息构成____的全部内容。

A项目会计表

B工作分解结构（WBS词典） C工作分解结构（WBS模板） D挣值管理报告

16. The project scope statement furnishes a basis for____

A）future project decision including the criteria used to determine if the project or phase has been successfully finished

B）provides link to the client functional management groups C）allowing the project to muve to the next phase

D）a way to provide updated information to the accounting department 项目范围说明为____提供了基础。

A未来的项目决策包括衡量项目和阶段成果成功与否的标准 B为客户职能管理团队提供纽带 C使得项目可以向下一个阶段运行 D给财务部门提供更新信息的方式

17.Which of the follwing is CORRECT in regard to the Control Scope process?

A）Effctive scope definition can lead to a more complete project scope statement B）The Control Scope process must be done before scope planning

C）The Control Scope process must be integrated with other control processes D）Controlling the schedule is the most effective way of contrlling scope 关于控制范围的过程下面哪个选项是正确的?

A有效范围定义会导致一个更完整的项目范围声明。 B控制范围过程必须在范围规划之前完成。 C控制范围必须与其他控制流程集成在一起。 D控制进度是控制范围最有效的方式。

18. A project manager may use_____to make sure the team members clearly know what work is included in each of their work package.

A）The project scope statement B）The porduct scope C）The WBS dictionary D）The schedule

一个项目经理可以使用_______来确定团队成员清楚地知道各自的工作包里包含有什么工作。

A项目的范围说明书 B产品范围 C工作分解结构词典 D进度计划

19. The project scope is measured against the____，while the product scope is measured against the____.

A）plan，requirements

B）requirements，measure of success C）scope baseline，scope definition D）contract，verification

项目范围是参考项目____测量的，而产品范围是参考产品____测量的。

A计划，需求

B需求，成功的衡量 C范围基线，定义范围 D合同，核实

20. An example of velidate scope is____.

A）review the performance of an installed software module B）managing changes to the project schedule C）decomposing the WBS to a work package level

D）performing a benefit/cost analysis to determine if we should proceed with the project

确认范围的一个例子是____。

A评审一个已安装的软件模块的特性 B管理对项目进度的变更 C将WBS分解到工作包层次

D进行收益/成本分析以决定项目是否进行下去

时间管理·测试题（一）

1. Which of the following are GENERALLY illustrated BETTER by bar charts than network diagrams？

A）Logical relationships B）Critical paths C）Resource trade-offs D）Progress or status

下列哪一项用横道图比网络图通常能够更好的表示？

A逻辑关系 B关键路径 C资源权衡 D进展或状态

2. Milestones established by the customer must adhered to by___.

A）project managers B）functional managers C）the customer D）both A and B

顾客设置的里程碑必须与下列哪些人的意见保持一致？

A项目经理 B职能经理 C顾客 D A和B

3. The decision to request an increase the resources for a project is responsibility of the___.

A）functional manager B）project manager

C）director of project management D）customer

要求增加项目资源的决策是谁的责任？

A职能经理 B项目经理 C项目管理总监 D顾客

4. In which the following project phases is the project schedule developed?

A）conceptual. B）planning. C）implementation. D）design.

项目进度在下列哪个阶段制定？

A概念阶段。 B计划阶段。 C实施阶段。 D设计阶段。

5. Once the durations of activities are calculated for a completed network，a forward pass and a backward pass will provide__.

A）the float of the activities B）the early start and start only C）the critical path D）A and C

一旦以整个网络计算活动的时间，顺推法和递推法将提供__。

A活动的时差

B仅仅是最早开始和最后开始 C主要路径 D A和C

6. Which of following cannot be tracked using the WBS？

A）Time B）Cost C）Quality D）Amount of work

下列哪个选项不能使用WBS来进行跟踪？

A时间 B成本 C质量 D工作量

7. To crash schedule you should__.

A）increase the time allowed those tasks that have float

B）try to increase expenditures of time on only tasks that are behind schedule C）replace those workers that are not performing up to par with the busy workers D）increase work efforts on those tasks that are on the critical path 如果要赶进度的话，你应该___。

A增加有浮动时间任务所需的时间 B试图只增加那些当前进度后的任务时间 C替换掉那些达不到高效率的工人 D增加那些处在关键路径中的工作人工量

8. Which of the following is not one of the primary needs for good project scheduling？

A）Cutting costs and reducing time

B）Decreasing the time required for decision making C）Eliminating idle time

D）Developing better trouble shooting procedures 下列哪个选项不是良好项目进度规划的主要条件？

A消减成本并减少时间 B减少决策制定所需的时间

C减少空闲时间

D建立更好的解决困难程序

9. The time necessary to complete a project is referred to as___.

A）implementation time B）life cycle C）operations cycle D）production cycle 完成项目所必需的时间指的是___。

A执行时间 B生命周期 C运行周期 D生产周期

10. The successful project managers spend most of their time___.

A）planning with their personnel B）planning with top management C）communicating with the project team D）studying project results 成功的项目经理花费大多数的时间在___。

A和他们的团队成员进行计划 B和他们的上层管理进行计划 C和项目团队沟通 D研究项目结果

11. The Program Evaluation Review Technique （PERT）of project management is used for___.

A）project planning and predicting B）developing cost histograms

C）providing visibility and enabling management to control one of a kind projects D）both A and C

项目管理中的计划评审技术是用来___

A项目计划和预测 B完成成本直方图

C提供一类项目的可视化和可操作的管理，来有效控制项目 D A和C

12.IIf the optimistic estimate for an activity is 12 days，and the pessimistic estimate is 18 days，what is the standard deviation of this activity ？

A）1 B）1.3 C）6 D）3

如果对一个活动的乐观估算是12天，悲观的估算是18天，该活动的标准差是多少？

A 1 B 1.3 C 6 D 3

13. Resource leveling attempts to___.

A） reduce resource requirements by smoothing out period-to-period resource assignments

B）ensure that the budget abnormalities overcame

C）reduce the amount of resources so that can be shared with on other endeavors D）increase the amount of the project manager’s authority so that budget dollars can be appropriated 资源平衡试图___。

A通过平滑周期间资源分配来减少资源需求 B确保已经克服预算异常情况

C减少资源数量，以便将资源用于其他项目 D增加项目经理的权限以保证合适的预算尺度

14. Which of the following is the BEST project management tool to use to determine the longest time the project will take？

A）Work breakdown structure B）Network diagram C）Bar chart D）Project charter

下列哪一个是用来确定项目的最长持续时间的最佳的项目管理工具？

A WBS B网络图 C甘特图

D项目章程

15. The project manager should seek speedy resolutions of conflict between the project and functional departments primarily because___.

A）conflict impedes the decision making necessary to stay within schedule and budget constraints

B）conflict represents a challenge to authority

C）conflict indicates that project management concept is not well understood D）the resolution of conflict is a problem to be resolved by the manager of project managers

项目经理应该在项目和职能部门冲突时寻求快速解决方法，这是由于___。

A决策制定对于进度和预算限制十分必要，而冲突会妨碍决策的制定 B冲突代表对权威的挑战

C冲突说明项目管理概念没有得到良好理解 D冲突是由项目经理的经理解决的问题

16. Timely decisions directly affect the ability of the project team to meet commitments to cost and schedule constraints .Therefore___.

A）the project team must be able to make decisions or obtain fast decisions from upper management

B）functional department should make decisions as quickly as possible C）upper management should communicate decisions to the project team at least weekly

D）since consensus decision making is time consuming ，provisions have been made for budget and schedule revisions

及时的决策直接影响到项目团队在费用和进度均有限制的条件下执行项目的能力，因此___。

A项目团队必须能够作出决策或从上层管理获得快速决策 B职能部门应该尽快地作出决策

C上级管理层应该至少每周和项目团队交流决策

D由于作出一致决定十分耗时，应该为预算和进度修改作出预留 17. For a well planned project the project schedule is___.

A）the agenda for carrying out the plan or a portion of it B）not important ，as each team member acts according to plan C）used to generate a time table of major commitments for the project D）both A and C

对于一个良好计划过的项目，项目进度是___。

A执行项目计划的议程并并且是计划的一部分 B并不重要，原因是每个团队成员都根据计划行事 C用来产生项目主要义务的时间表 D A和C

18. The project plan is developed by___。

A）the project manager

B）the manager of project managers C）the project team D）A and C

项目计划是由___完成的。

A项目经理 B项目经理上层 C项目团队 D A和C

19. Which of the following is CORRECT?

A）The critical path helps prove how long the project will take B）There can be only one critical path

C）The network diagram will change every time the end date changes

D）A project can never have negative float DAprojectcanneverhavenegativefloat 下列哪一项是正确的？

A关键路径法有助于证明项目所需时间。 B只能有一条关键路径。

C网络图会随着项目结束日期的变更而变更。 D项目永远不会有负浮动时间。

20. What is the duration of a milestone?

A）It is shorter than the duration of the longest activity B）It is shorter than the activity it represents C）It has no duration

D）it is the same length as the activity it represents 里程碑的持续时间是什么？

A比持续时间最长的活动的时间短。 B比它代表的活动的时间短。

C没有持续时间。

D持续时间和它代表的活动相同。

成本管理·测试题（一）

1. Estimating cost can be best described by which of the following_____.

A）The process of developing the future trend along with the assessment of probabilities，uncertainties，and inflation that could occur during the project

B）the process of assembling and predicting costs of a project over its life cycle

C）the process of assembling budgets，standards，and a monitoring system by which the investment cost of the project can be measured and managed

D）the process of gathering，accumulating，analyzing，monitoring，reporting，and managing the costs on an on-going basis 估算成本的最佳解释是________。

A是一个未来趋势的完成过程，这个过程包括项目期间对概率、不确定性和通货膨胀的评估

B在整个项目生命周期内项目成本整理和预测的过程

C是一个确定预算，标准和监控系统的过程，通过这个系统可以管理测量项目成本投入 D是一个随时收集、积蓄、分析、监控、报告和管理成本的过程

2. One of the common ways to compute estimate at completion （EAC）is to take the budget at completion （BAC）and：

A）Divided by SPI B）Multiply by SPI C）Multiply by CPI D）Divide by CPI

一个计算完工估算(EAC) 的通常方法就是用完工预算(BAC) ，并且：

A除以SPI B乘以SPI C乘以CPI D除以CPI

3. Cost performance measurement is BEST done through which of the following？

A）Asking for a percent complete from member and reporting that in the monthly

progress report

B）Calculating earned value and using and the indexes and other calculations to report past performance and forecast future performance

C）Using the 50/50 rule and making sure the life cycle is less than that the project cost

D）Focusing on the amount expended last month and what will be expended the following month

成本绩效测量最好是通过下列哪一个措施完成？

A要求每位团队成员提交一份完工情况的百分比，并且在月进展报告中报告 B计算挣值并且使用绩效指数和其他计算结果来报告过去的绩效并预测未来的绩效 C使用50/50法则并确保全生命周期成本少于项目成本 D关注上个月花费的数量以及下个月将要花费的数量

4. Which of the following type of contracts is most preferable to the contractor doing the project work?

A）Cost plus fixed fee. B）Fixed price.

C）Fixed price and incentive fee. D）B and C.

对于承包商来说，哪一类合同最具有可取性？

A成本及固定费用。 B固定价格。

C固定价格和激励费用。 D B和C。

5. To assist in budget control，it is suggested that the estimate occur at the______level of the WBS.

A）highest B）lowest

C）major work effort D）third

为了加强预算控制，估算成本建议在WBS的_____层次进行。

A最高 B最低 C主要工作量

D第三个

6. Cost Variance （CV）is which of the following equations?

A）CV=BCWP-BCWS B）CV=BCWP-ACWP C）CV=SV/BCWS D）AandC

下列哪个方程用来计算成本偏差？

A CV=BCWP-BCWS B CV=BCWP-ACWP C CV=SV/BCWS D A和C

7. In the following table， which project is most likely to finish ahead of schedule?

A）Project A B）Project B C）Project C

D）All three the projects will be completed at the same time Project A B C BCWS 1000 1000 1000 BCWP 800 600 1200 ACWP 600 800 800 在下表中，哪个项目最有可能提前完成？

A项目A。 B项目B。 C项目C。

D三个项目将同时完成。 Project A B C BCWS 1000 1000 1000 BCWP 800 600 1200 ACWP 600 800 800 8. Based the information in question 7，which will most likely be completed within

time and cost constraints?

A）Project A. B）Project B. C）Project C.

D）Both A and B answers.

如上题所述，哪个项目最有可能按时并在预算内完成？

A项目A。 B项目B。 C项目C。 D项目A和项目B。

9. Determining budget can be best described by which of the following?

A） The process of developing the future trends along with the assessment of probabilities，uncertainties，and inflation that could occur during the project

B）The process of assembling and predicting costs of a project over its life cycle

C）The process of estabilishing budgets，standards，and a monitoring system by which the investment cost of the project can be measured and managed

D ）The process of gathering，accumulating，analyzing，monitoring，reporting，and managing the costs on an on-going basis 制定预算的最佳解释是下列哪个选项？

A是一个未来趋势的完成过程，这个过程包括项目期间对概率、不确定性和通货膨胀的评估。

B项目期间成本汇总和预测的过程。

C是一个确定预算，标准和监控系统的过程，通过该系统可以管理监测项目费用投入。 D是一个随时收集、积蓄、分析、监控、报告和管理成本的过程。 10. Which of the following is a direct project cost?

A）Lighting and heating for the corporate office. B）Workers compensation insurance. C）Piping for an irrigation project. D）A and B.

下列哪个属于项目直接成本？

A公司办公室的照明和取暖费用。 B工人的保险补偿费用。

C一个灌溉项目的铺设管道费用。 D A和B。

11. Controlling cost can be best described by which of the following?

A）The process of developing the future trends along with the assessment of probabilities，uncertainties，and inflation that could occur during the project.

B）The process of assembling and predicting costs of a project over its life cycle.

C）The process of establishing budgets，standards，and a monitoring system by which the investment cost of the project can be measured and managed.

D）The process of gathering，accumulating，analyzing，monitoring，reporting，and managing the costs on an on-going basis. 控制成本最佳解释是下列哪一项？

A是一个未来趋势的完成过程，这个过程包括项目期间对概率、不确定性和通货膨胀的评估。

B项目期间项目成本汇总和预测的过程。

C是一个确定预算，标准和监控系统的过程，通过该系统可以管理监测项目成本投入。 D是一个随时收集、积蓄、分析、监控、报告和管理成本的过程。 12. Estimate at completion （EAC）is a periodic evaluation of：

A）The cost work completed B）The value of work performed

C）The anticipated total cost at project completion D）What it will cost to finish the project 完工估算(EAC 是一个对____的定期估算?

A已完成工作的成本 B已完成工作的价值 C项目完工时预期的总成本 D完成项目将要花费的

13. The BCWS=$250，the ACWP=$350，and the BCWP=$200.Calculate the Cost Variance ______.

A）-$150 B）$150 C）-$50 D）$50

进度工作的预算费用是￥250，已完成工作的费用是￥350，已完成工作的预算费用是￥200。那么费用偏差是______。

A-$150 B$150 C-$50 D$50

14. One of the types of cost estimation is Order of Magnitude.This estimate ______.

A）is performed when detailed information is available B）is performed when little if any information is available C）is usde in the beginning of the project conceptualization D）B and C

数量级估算是成本估算的一种形式。这种方法______。

A当详细信息可获取的情况下采用 B在信息量很少的情况下采用 C在项目概念化的初始阶段采用 D B和C

15. In a fixed price contract which of the following holds true?

A）The seller agrees to use his best effort to fulfill the contract within the estimated contract amount

B）The seller agrees to perform a service or furnish supplies at the established contract price

C）If the amount of the contract is exceeded the seller is not obligated to perform further unless the buyer increases the funds

D）More risks are placed on the buyer 在一个固定价格合同中，下列哪一项是真的？

A销售商同意尽力在预算内完成合同 B销售商同意以固定的合同价格提供服务

C如果合同量超过预定的量，在不提价的情况下，销售上没有义务提供服务 D由买方承担更多的风险

16. If the project was supposed to have $1000 worth of work accomplished，but only completed $850 worth of work ，what is the Scheduled Variance?

A）$150 B）$1500

C）Cannot calculate from the information provided D）-$150

如果项目需要完成价值$1000的工作，但只完成了价值$850的工作量。那么进度偏差是多少？

A$150 B$1500

C信息不足，无法计算 D-$150

17. If $850 worth of work is completed，but it actually cost $900 to perform the work， what is the Cost Variances?

A）$50 B）-$50

C）Cannot calculate form the provided information. D）$150.

如果完成了价值$850的工作，但是发现实际成本是$900，成本偏差是多少？

A$50 B-$50

C信息不足，无法计算。 D$150.

18. A rough order of magnitude estimate is made during which project management process group?

A）Planning B）Closing C）Executing D）Initiating

粗略的量级估算是在哪个项目管理过程组编制的？

A规划 B收尾 C执行 D启动

19. The four types of costs are found in the Life Cycle Costing concept are ______.

A）operating/maintenance，discard，direct，and variable B）indirect，auxiliary，development，and production

C）operating/maintenance，development，discard，and production D）indirect，auxiliary，indirect，and direct 在生命周期成本概念中建立的四个成本类型是______。

A运行/维护、放弃、直接和变量 B间接、辅助、开发和生产 C运行/维护、开发、放弃和生产 D间接、辅助、间接和直接

20. Jake purchases a piece of equipment in Match，asking to have it be delivered in ten days. Since it is past mid-month，Jake knows the debate will not invoice him for approximately 45 days.How should he record this expenditure in his monthly management accruals vs. Budget reports for March?

A）Include the cost of the equipment because it is a known，committed expense in Match.

B）Do not include the cost of the equipment because it will not be delivered in Match.

C）Recognize the expense in May when the invoice arrives. D）Recognize the expense when the invoice is processed in June.

Jake在3月购买了一件货物并要求在10天内送达。由于现在已经是3月下旬，Jake知道无法在45天内收到发票。他应该在3月财务报告中如何记录这笔开销？

A因为这是三月份已知且确认的开销，所以必须包括在报告内。 B不包括这笔开销，因为在3月货物没有运达。 C在5月货物运达时再作确认。 D在6月货物运达时再作确认。

质量管理·测试题（一）

1. There are specific absolutes for a comprehensive quality program. These Are 。

A）conformance to WBS

B）fitness of use and involvement during the planning phase C）fitness of use and fitness for purpose D）none of the above 全面的具体的质量计划是。

A符合工作分解结构的要求

B适用性与在计划阶段的参与 C适用性与符合用户需求 D以上都不是

2. A Pareto diagram is used to 。

A）identify nonconformity types

B）provide a quick look at the data at a single point in time C）determine the effect of a corrective action D）determine the equation of a scatter plot 帕累托图被用来。

A确定不一致类型

B在单个时间点提供数据的快速浏览 C确定纠正措施的效果 D确定散点图的等式

3. Who is ultimately responsible for quality management on the project？

A）The project engineer B）The project manager C）The quality manager D）The team member 谁对项目的质量管理负最终责任?

A项目工程师 B项目经理 C质量经理 D团队成员

4. The process control charts are used 。

A）to graph what typically focuses on the prevention of a problem B）to detect the problem C）to reject the problem

D）to determine the acceptability of the sample 过程控制图被用来。

A以图形展示为防止问题发生而需要关注的内容 B发现问题 C拒绝问题

D确定样本的可接受程度

5. Setting the number of defects is a direct responsibility of 。

A）a functional worker B）the project manager C）management

D）the accounting department 设定缺陷数目是的直接责任。

A职能工作者 B项目经理 C管理层（管理团队 D财务部门

6. The primary driver behind the demand for continual quality improvement is 。

A）an increase in the number of the projects being worked

B）widespread public interest in government cost improvement reports C）the prevalence of media reports on quality circles and other quality improvement

D）the need to reduce the cost and ensure the performance of products 对持续质量改进需求的主要动力是。

A正在进行的项目数量的增加 B公众对政府费用改进报告的广泛关注

C关于质量圈和其他质量改进的媒体报告的广泛流行 D降低费用及确保产品性能稳定的需要 7. Control quality should be performed 。

A）when the product of the project is completed to ensure that no defects exist B）throughout the project life cycle

C）during the closeout phase but before final acceptance by the customer D）as desired by the quality assurance department 控制质量应该被执行。

A在项目的产品完成时，以确保没有缺陷存在 B在整个项日生命周期

C在收尾阶段，但在客户最后接受之前 D按照质量保证部门的要求

8. Of the four types of risk inherent in project management， which one will have the most lasting effect from the customer's perspective if not managed well?

A）Scope risk． B）Schedule risk． C）Cost risk． D）Quality risk．

在项目管理的四种固有风险类型中，如果没有管理好，那么从客户的角度来看，哪一个将会造成最长久的影响？

A范围风险。 B进度计划风险。 C费用风险。 D质量风险，

9. Which of the following is not considered a cost of nonconformance to quality?

A）Scrap． B）Rework． C）Expediting． D）Process control．

下列哪一项不被认为是非一致质量费用？

B返工。 C加速处理。 D过程控制。

10. The “zero defects”concept was proposed by ？

A）Juan B）Crosby C）Deming D）Taguchi

“零缺陷”的概念是由提出的。

A朱兰 B克劳斯比 C戴明 D田口玄一

11. The benefits of a control quality program include 。

A）reduced short term costs B）increased long term costs C）able to make acceptance decisions

D）a loss in competitiveness 控制质量系统的好处包括。

A减少短期费用 B增加长期费用 C可以进行验收决策 D失去竞争力

12. Due to lack of employee training and proper production controls， defects in a production run caused rework which cost the company $250000. How much of this cost is directly attributable to the employees on the production line?

A）$75000 B）$37500 C）$212500 D）$14500

由于缺少职员培训和适当生产控制，在生产中出现了次品，因此导致了价值$250000的返工。有多少是直接和生产线的员工相关的？

A $75000 B $37500 C $212500 D $14500

13. The cost of a construction project was originally estimated at the $100000000.The current forecast to completion is $175000000. This could be due to 。

A ）poor project planning in terms of scope ， specifications ， strategy and implementation

B）experienced project planning and management staff are expensive and difficult to find

C）project administration is an overhead cost which contributes greatly to an increase in overall project cost

D）A and B

—个建筑工程的费用原先估计为$100000000。目前估算完成费用为$175000000。这可能是因为。

A在项目范围、规范、策略和实施方面规划不当 B经验丰富的项目计划和管理人员非常昂贵并且很难找到

C项目行政管理是一般管理费用，它在整个项目的费用中增加了很多

D A和B

14. The project team uses various tools during project planning. To determine the primary cause of problems within a process， the team would use 。

A）flowcharting

B）cost/benefit considerations C）benchmarking D）variable experiments

项目团队在项目计划过程中使用了各种工具。为了确定在一个流程中出现的问题的主要原因，项目团队会采用。

A流程图 B成本/效益考虑 C基准对照 D差异试验

15. The project quality assurance characterizes the followings except 。

A）assessing overall project performance

B）checking the quality of specific project deliverables C）provided to the project management team D）provided to the project sponsor 项目质量保证不以下列为特性。

A评价整体项目绩效

B检查项目特定可交付成果的质量 C提供给项目管理团队 D提供给项目发起人

16. Which statement is true of quality planning？

A）Quality planning should be performed regularly throughout the project. B）Quality planning is done to compile a risk management plan. C）Quality planning is done only during project planning. D）Quality planning is not considered during project execution. 下列有关规划质量的描述中，哪一项是正确的？

A在整个项目期间，应该定期进行规划质量工作。 B进行规划质量，用以编制风险管理计划。 C仅在项目计划过程中，进行规划质量。 D在项目执行过程中，不考虑规划质量。

17. A project has faced major difficulties in the quality its deliverables. Management now states that quality is the most important now states that quality is the most important project constraint. If another problem with quality were to occur， what would be the BEST thing for the project manager to do ？

A）Fix the schedule as soon as possible B）Allow the schedule to slip by cutting cost

C）Allow cost to increase by fixing the root cause of the problem D）Allow risk increase by cutting cost

一个项目在可交付成果遇到重大的质量难题。现在管理部门声明，质量是最重要的项目限制因素。如果将出现另一个质量问题，那么项目经理最好怎么做？

A尽快修改计划。 B降低成本，允许延期。

C解决问题产生的根本原因，允许成本增加。 D降低成本，允许风险增加。

18. During a team meeting，the team adds a specific area of extra work to the project because they have determined it would benefit the customer.What is wrong in this situation？

A）The team is gold plating.

B）These efforts shouldn’t be done in meetings.

C）Nothing. This is how to meet or exceed customer expectations. D）Nothing. The project manager is in control of the situation.

在项目会议期间，团队增加了一项额外工作，因为团队认为这样有益于客户。在这种情况下，出现了什么问题？

A团队镀金。

B这些工作不应该在会议期间进行。

C没有问题。这就是如何满足并超越客户期望。 D没有问题。这种形势完全处于项目经理的控制范围内。

19. What percentage of the total distribution are 1 sigma from the mean equal to？

A）68.3% B）99.9% C）95.5% D）99.7%

总体分布的百分之多少位于均值一个西格玛之内？

A 68.3% B 99.9% C 95.5% D 99.7%

20. The upper and lower control limits in a control chart indicate that 。

A）boundaries the customer will accept B）acceptable specification limits

C）acceptable range of variation in the process

D）statistical control points form judging the success or failure of the project 控制图的控制上限和控制下限表明。

A客户将要接受的界限 B可以接受的规范界限 C可以接受的过程的偏差范围 D判断项目成败的统计控制点

人力资源管理·测试题（一）

1. What would one expect to occur when a functional organizational structure is used tiple project environment?

A）One individual will be directly responsible for each project.

B）Project members will place more emphasis on their functional specialty than on the objectives of the project.

C）The response to customer needs is slow. D）Both B and C.

在多项目的环境下采用职能型组织结构时，一般将发生什么？

A一个人直接负责一个项目。

B项目成员将更强调他们的职能专业，而不是项目目标。 C对客户需求的反应比较慢。 D B和C

2. Which of the following is not a characteristic of the pure projectized organizational structure?

A）There is a lack of opportunity for technical interchange between projects. B）There may be duplication of facilities and an inefficient use of resource. C）There is a complete line of authority over the project.

D）Limited span of control. 下面哪个不是纯项目型的组织结构的特征？

A项目之间缺乏技术交流的机会。 B资源使用的低效率以及设备的重复使用。 C完整的项目授权体系。 D有限的控制范围。

3. The matrix organization structure 。

A）is used to manage several large， complex projects simultaneously when there are insufficient resources to staff each project on a full time basis

B）is used when an organization decides to undertake a single， very large project C）ensures a lower level of conflict within the overall organization than with the functional organizational form

D）does not allow the project team members to have a home after the completing of the project

矩阵型组织结构具有以下特征。

A应用于管理一些大型的、复杂的项目，并且没有足够的资源用以配备每个项目 B在一个组织决定承担一个单一的、大型的项目时，应用这种结构 C与职能型结构相比，可以确保与整个组织的冲突是发生在较低层次的 D不允许项目成员在完成项目后回到原来的职能部门

4. During project planning in a matrix organization，the project manager determine that additional human resource are needed. From whom would he request these resource？

A）The PMO manager B）The functional manager C）The team

D）The project sponsor

在一个矩形组织中的项目规划阶段，项目经理认为需要额外的人力资源。他会从谁那边获取这些资源？

A项目管理办公室经理 B职能经理 C团队 D项目发起人

5. A “strong”matrix organization differs from “weak”matrix organization in that

the “strong”matrix 。

A）has the balance of power shifted in the project manager's direction B）has project team members with less separation from their functional organizations

C）has no full-time project team members D）both B and C

一个强矩阵组织结构与弱矩阵型组织相比，不同之处在于，前者。

A权力平衡倾向项目经理 B使项目成员更接近职能组织 C没有全职的项目成员 D B和C

6. What conflict resolution technique is a project manager using when he says，“I cannot deal with this issue now ！”

A）Problem solving B）Forcing C）Withdrawal D）Compromising

当项目经理说“我现在没法解决这个问题”时，他在使用哪种冲突解决技巧：

A解决问题 B强制 C撤退 D妥协

7. You have just been assigned as project manager for a large telecommunications project.This one-year project is about halfway done. The project team consists of 5 sellers and 20 of your company’s employees. You want to understand who is responsible for doing what on the project. Where would you find such information？

A）Responsibility assignment matrix B）Resource histogram C）Bar chart

D）Project organization chart

你刚刚被任命为一个大型远程通信项目的项目经理。这个为期一年的项目大概完成了一半。这个项目团队由5名销售人员和20名你们公司的员工构成。你想了解谁在这个项目中负责什么工作。你会去哪儿寻找此种信息？

A责任分配矩阵 B资源直方图 C横道图 D项目组织图

8. A team member is not performing well on the project because she is inexperienced in system development work. There is no one else available who is better qualified to be the work. What is the BEST solution for the project manager？

A）Consult with the functional manager to determine project completion incentives for the team member

B）Obtain a new resource more skilled in development work C）Arrange for the team member to get training D）Allocate some of the project schedule reserve

一名队员在项目中的表现并不好，因为她缺乏系统开发工作的经验。没有人能更胜任这项工作。下列哪个选项是项目经理最好的解决办法？

A与职能经理协商，决定给队员项目竣工的奖励。 B获得一个更有开发技巧的新资源。 C安排这名队员接受培训。 D分配一些项目进度储备。

9. Conflict resolution techniques that may be used on a project include confronting, smoothing，forcing，and：

A）Withdrawing B）Directing C）Organizing D）Controlling

项目中使用的冲突解决技巧包括面对，缓解，强迫和：

A撤退。 B指挥。 C组织。 D控制。

10. From an HR perspective， the project manager's responsibility in the planning role 。

A）hiring the team

B）developing work schedules

C）forecasting D）both B and C

从人力资源的角度来看，项目经理在计划过程中担负的责任包括。

A组建团队 B制定工作的进度表 C预测 D B和C

11. To successfully motivate a team in today's high tech environment,which motivational theories shoulcl the PM use to maintain a happy， productive team?

A）Expectancy and Theory X. B）Theory Y and maslow's hierarchy.

C）Theory Y， Expectancy and Herzberg's Hygience Factors. D）Herzberg's Hygience Factors and Expectancy.

在当今高科技环境下，为了成功激励一个团队，下面哪个澈励理论可以被项目管理者用来保持一个气氛活跃、多产的团队？

A期望理论和X理论。 BY理论和马斯洛理论。

CY理论、期望理论和赫兹伯格的卫生理论。 D赫兹伯格的卫生理论和期望理论。

12. A project manager has just found out that a major subcontractor for her project is consistently late delivering work. The project team member responsible for this part of project does not get along with the subcontractor. To resolve the problem，the project manager says，“You both will have to give up something to solve this problem.”what conflict resolution method is the using？

A）Confrontation B）Compromise C）Smoothing D）Communicating

一位项目经理刚刚发现，在她的项目中，一位主要承包人完成工作一直很迟。负责这部分项目的项目队员与这位承包人相处的并不好。为了解决这个问题，项目经理说：“为了解决这个问题，你们双方都不得不放弃一些东西。”这是使用了哪种冲突解决方法？

A面对 B妥协

C缓解 D沟通

13. To successfully manage a project， the project manager must play both a manager and leadership role. In the manager role the PM will do all but 。

A）develop procedures B）align people

C）produce results for stakeholders

D）focus on the organization and its structure

为了成功地管理一个项目，项目经理必须承担一个管理者和领导者的角色。在管理者的角色中，项目经理除了外都可以做。

A制定流程 B团结人员

C为项目利害相关者提供所要的成果 D关注组织及其机构

14. A project has several team.Team C has repeatedly missed deadline in the past.This has caused teams.As the team leader for team D，you should meet with：

A）The leader of team C B）The project manager

C）The project manager and management

D）The project manager and the leader of team C

一个项目有几个团队。团队C在以前曾屡次错过最后期限。这牵连了其它团队。作为团队D的团队领导，你应该与谁会面：

A团队C的领导。 B项目经理。 C项目经理和管理层。 D项目经理和团队C的领导。

15. The following could all be signs of decreasing team motivation except for 。

A）scope change

B）project staff turnover C）absenteeism

D）conflicts between team members

下列各项除了 之外都是降低团队动力的迹象。

A范围变更

B项目人员流动 C旷工

D团队成员之间的冲突

16. As a PM you are suggesting that two of your engineers resolve a technical disagreement by a compromise. This is an example of 。

A）a lose-losc situation B）a win-win situation

C）a participative management style D）effective problem solving

作为项目经理你建议你的两个工程师通过妥协来解决一个技术分歧。这是的例子。

A双输的局面 B双赢的局面 C参与式管理风格 D有效的问题解决

17. McGregor's Theory X holds that 。

A）people like challenges

B）people are eager for achievement

C）people are not interested in their work，so they need strong direction D）people are eager for self-actualization 麦克格利格的X理论说明。

A人们喜欢挑战 B人们渴望成就感

C人们对他们的工作没有兴趣，因此需要强制性的监督 D人们渴望自我实现

18. the halo effect refers to tendency to：

A）Promote from within B）Hire the best

C）Move people into project management because they are good in their technical fields

D）Move people into project management because they have had project management training

光环效应是指怎样的一个趋势:

A内部提升

B聘用最优秀的人

C由于在技术领域表现出色，而提拔为项目管理 D由于受过项目管理培训，而提拔为项目管理 19. The resource histogram shows 。

A）responsibility assignment

B）required resource usage by work package C）expected resource usage by time period D）resource breakdown structure 资源直方图显示了。

A职责分配状况

B工作包所需要的资源使用情况 C从时间角度看所期望的资源使用情况 D资源分解结构

20. The peak point of Maslow's hierarchy of needs is called 。.

A）physiological satisfaction B）social needs C）self-actualization D）achievement needs 马斯洛层次需求理论的最高层次是。

A生理需求的满足 B社会需要 C自我实现 D对成就感的追求

沟通管理·测试题（一）

1. Clearly defined goals are very important for a group because _______。

A）motivating team behavior

B）causing inner tension until they are met C）improving member interaction D）all of the above

清晰明确的目标对项目团队非常重要，这是因为它可以_______。

A激励团队

B鼓舞士气 C加强沟通 D以上都是

2. A project manager has a problem with a team member’s performance. What is the BEST form of communication for addressing this problem?

A）Formal written communication B）Formal verbal communication C）Informal written communication D）Informal verbal communication

一名项目经理对一位团队成员的表现有疑问。下列哪一个是解决这个问题最好的沟通方式？

A正式的书面沟通 B正式的口头沟通 C非正式的书面沟通 D非正式的口头沟通

3. Effective manageing stakeholder expectations include the following except ______。

A）timely status information B）frequent cost reports C）scope change control D）clearly requirement control

有效的项目干系人管理包括下列内容，除了_______。

A定期的状态信息 B频繁的费用报告 C范围变更控制 D清晰的需求控制

4. A periodic document detailing time， cost，and resource performance is called a(n) _______.

A）Engineering Change Proposal (ECP) B）project status report C）work authorization D）Request for Proposal (RFP)

一种定期的文档，用于详细说明进度、费用和资源的绩效状况的，称为_______。

A工程变更建议书 B项目状态报告

C工作授权书 D建议征求书

5. the work breakdown structure can be an effective aid for communication in which setting （s）？

A）Internal within the project team B）Internal within the organization C）External within the customer D）Internal and external to the project 在下列哪个场景中，工作分解结构利于沟通？

A在项目团队内部 B在组织内部 C在顾客外部 D在项目的内部和外部

6. Which of the following can cause a communication border?

A）Different perceptions as to project goals and objectives，and insufficient action on the part of the project manager.

B）Competition for manpower，facilities，equipments，material，and other resources.

C）Personality confilcts between managers and/or other personnel， and resistance to change.

D）All of the above. 下面哪一项会引起沟通障碍？

A对项目目标和目的的理解不同，以及项目经理方面行动的不充分。 B人力、设备/设施、材料和其他资源的竞争。

C项目经理和/或其他员工之间的个人冲突，以及对变化的抵制。 D以上全部

7. Most of the project manager’s external communication links consist of ______。

A）written documents B）oral communications C）tactile contact D）informal contact

项目经理大多数外部沟通是由______组成的。

A书面文档

B口头沟通 C战术联系 D非正式联系

8. he critical element in a project’s communication system is the ______。

A）progress report B）project directive C）project manager D）customer

在项目沟通系统中的关键因素是_______。

A进展报告 B项目指示 C项目经理 D客户

9. Truly effective communication 。

A）depends on using multiple channels

B）depenes on selecting the right method for each message and avoiding duplication， since everyone is overloaded with information

C）can not depend solely on non-verbal signals which might be misunderstood D）all of the above 行之有效的沟通_______。

A依赖于运用多种渠道

B依赖于对每个信息选择正确的方法并避免重复，因为每个人都面临过多的信息 C不能仅仅依靠可能会引起误解的非口头语言 D以上全部

10. The purpose of status meetings is to:

A）Exchange information about the project.

B）Have team members report on what they are doing. C）Issue work authorizations.

D）Confirm the accuracy of the costs submitted by the team. 项目状态会议的目的是为了：

A交换关于项目的信息

B让团队成员汇报他们目前的工作 C制定工作授权

D确认团队递交费用的准确性

11. If a project manager wants to report on the actual project results vs planned results, she should use a：

A）Trend report. B）Forecasting report. C）Status report. D）Variance report.

如果一位项目经理要报告项目的实际和计划比较结果，她应该使用：

A趋势报告 B预测报告 C状态报告 D差异报告

12. A project manager has just been assigned a team that comes from many countries including Brazil, Japan, the US, and Britain. What is her BEST tool for success?

A）The responsibility assignment matrix (RAM) B）The teleconference

C）Team communication with the WBS

D）Communication and well-developed people skills

一名项目经理刚刚被任命到一个项目团队中，团队成员来自多个国家包括巴西，日本，美国以及英国。她获得成功最好的工具是？

A责任分配矩阵（RAM） B远程电话会议 CWBS辅助的项目沟通 D沟通和良好的人际关系技巧

13. Projects， by their nature， require that______。

A）communications be limited to facts regarding the product， schedule， quality， and cost

B）communications be closely controlled so that competing project managers will not get an unfair advantage

C）the project manager be the focal point of communications between the customer， top management， line managers， and project personnel

D）all project reports are shared externally and internally 项目本质上需要______。

A局限于产品、进度、质量和费用的沟通

B严格控制沟通，这样竞争的项目经理就不会得到不公正的好处 C项目经理是在客户、高层管理、职能管理和项目人员之间的沟通焦点 D所有的项目报告在内部和外部都是共享的

14. Methods of information transmitting include______。

A）oral and written B）non-verbal / visual

C）tactile， involuntary and intuitive D）all of the above 信息传达的方法包括_______。

A口头的和书面的 B非口头的/视觉的 C触觉的、无意的和直觉的 D以上都是

15. The filtering of information in the management of project communications______。

A）should be limited as much as possible B）is necessary for good communication

C）should occur only when the project has a major problem or crisis D）both B and C

项目沟通管理中的信息过滤_______。

A应该尽可能地进行限定 B是良好沟通的必备条件

C只会在项目发生重大问题或者危机的时候发生 D B和C

16. Which of the following organizational forms has the greatest requirement for effective communications?

A）Functional B）Project. C）Hierarchical. D）Matrix.

下面哪种组织形式最需要有效的沟通？

A职能型。 B项目型。

C层次化的。 D矩阵型。

17. Communication barriers will result in ________。

A）trust and cooperation among the project team members B）high levels of conflict

C）a more enjoyable work environment for the project manager D）projects that are completed on time and within budget 沟通障碍_________。

A会导致项目团队成员之间的信任和合作 B会导致严重的冲突

C会导致为项目经理创造了更愉快的工作环境 D会导致项目在预算范围内按时完成

18. What is the primary， underlying reason that conflict exists in organizations today?

A）Conflicting project and functional objectives.

B）The tremendous amount of change that has occurred in the work place. C）Environmental constraints. DPersonalityclashes. D）Personality clashes.

什么是当今组织中冲突的首要和潜在原因？

A项目目标和职能部门目标的冲突。 B在工作中产生的大量的变更。 C环境的限制。 D个人之间的冲突。

19. The contemporary view of conflict is that _______。

A）conflict is bad

B）conflict is caused by trouble makers C）conflict is often beneficial D）conflict should be avoided 关于冲突的现代看法是_________。

A冲突是不好的

B冲突是麻烦制造者引起的 C冲突常常是有益的 D冲突是应该避免的

20. in dealing with the customer，the project manager should _______。

A）be honest to the extent that the project organization is prompted from litigation

B）strive to develop a friendly， honest and open relationship C）try to maximize profits by encouraging scope creep

D）do whateveer it takes to satisfy the customer and win additional business 在处理有关客户的问题上，项目经理应该______。

A对公众诚实，以面对来自诉讼的质询 B努力建立一种友好的、诚实的和开放的关系 C通过扩展范围使收益最大化

D为满足客户可以做任何事，并以此赢得更多的生意\\

风险管理·测试题（一）

1. Accurate and unbiased data are essential for qualitative risk analysis. Which of the following technology involves examining the extent of understanding of project risk?

A）Risk data quality assessment.

B）Risk probability and impact assessment. C）Sensitivity analysis. D）Influence diagram.

准确和无偏颇的数据是实施定性风险分析的基本要求。以下哪一项工具/技术用于检查人们对风险的理解程度？

A风险数据质量评估。 B风险概率与影响评估。 C敏感性分析。 D影响图。

2. You performed a schedule risk analysis using Monte Carlo analysis. The basis for your schedule risk analysis is _____。

A）WBS

B）Gantt chart CPDMschedule C）PDM schedule

D）probability/impact risk rating matrix

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